1. gtbuzz's Avatar
    Ugh. I just can't win. Phone arrived today, and MS upgraded my to overnight shipping for free. Unfortunately I come to find after unpacking my phone, there's a bunch of tiny scratches on the screen. Anyone else seen this? Hopefully I can just go exchange in the MS Store on Friday, but so far this is a very frustrating start. Just looked at my 830 which has been thrown into just a random compartment into my backpack a bunch of times over the past year and only a single tiny scratch. This is rather unacceptable for a new phone...
    11-25-2015 05:33 PM
  2. excalibur1814's Avatar
    Then just return it.

    P.s. No screen cover means scratches. Gorilla glass is just marketing for 'still scratches'.
    11-25-2015 05:45 PM
  3. TechAbstract's Avatar
    I don't have scratch issue yet. The case is very poor quality. Creaking at least 3 different places.
    11-25-2015 05:54 PM
  4. gtbuzz's Avatar
    I don't have scratch issue yet. The case is very poor quality. Creaking at least 3 different places.
    I'm seeing the creaking on the back cover as well. happens whenever you press anywhere on the edges.

    I know Gorilla Glass isn't scratch proof... it's just that it's unacceptable for it to come like that out of the box!
    Laura Knotek likes this.
    11-25-2015 06:23 PM
  5. Thazal's Avatar
    I just noticed a tiny scratch in my screen as well, at the right light or if the screen is off it's noticeable. I've been babying it too.
    11-27-2015 01:52 PM
  6. RN50's Avatar
    Thats why your phone always needs a screen protector. I could have gorilla glass 10 and I would still put a screen protector on my phone.

    U need to ring Microsoft and kick off big time. They will obviously change it but they might offer u a discount.

    Posted via the Windows Central App for Android
    11-27-2015 01:55 PM

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