1. johnnyrussoa3's Avatar
    So I received my 950 xl yesterday and at first tried to restore from a backup. That caused some issues so I had to reset the phone and start over. I have got everything working, except for my text message history from showing. I tried the sync settings but I only received texts from 2012, when though it's only supposed to sync messages from last month on.
    What is the proper way to do this? Any help is appreciated!
    11-26-2015 06:12 AM
  2. mdbuilder's Avatar
    Patience, if you had messages set to backup all you need to have done is login to your Microsoft account. Over the first day or so the old messages should fill in.
    11-26-2015 08:12 AM
  3. jlangner's Avatar
    Make sure you had messages set to back up.
    11-26-2015 08:46 AM
  4. johnnyrussoa3's Avatar
    Patience, if you had messages set to backup all you need to have done is login to your Microsoft account. Over the first day or so the old messages should fill in.
    My messages are set to back up, and it's been almost 24 hours since I had the phone. Not a single message has been restored since the initial download of 2012 messages
    11-26-2015 09:09 AM
  5. badMojo69's Avatar
    If you still have your old phone you can just move them via blue tooth...that's how I moved mine over from my Android Phone.
    11-26-2015 09:12 AM
  6. Lundon44's Avatar
    Lol I have this problem. It only downloaded messages from up to 2013! Nothing since then. Even my Whatsapp didnt restore any of my messages. Really annoyed.
    11-26-2015 10:49 AM
  7. k1trd's Avatar
    I have the same problem here, just restored till the end of 06-2013, any idea or solution is highly appreciated guys
    11-30-2015 10:41 PM
  8. coasterfreak212's Avatar
    Same here, and unfortunately, I think it's a server side bug that we can't do anything about. Here's my theory.

    https://www.microsoft.com/store/apps/9nblggh2srtp

    Download that app and set it up. If you notice, you're messages will start loading in the same manner the phone did. And if you're like me with hundreds of thousands of texts over the course of all of Windows Phone's life, you'll notice that these messages come in at seemingly randomly rates. The last month, last year, all time options do not work for me.

    I, too, have a majority of my messages coming in from 2013. Sometimes when I receive a text from someone, this causes their proper history to load. But only sometimes.

    I guess we just got to wait it out and hope that with time, MS can fix the server side of the Message backup system. Until then, maybe that app will do you some good.
    11-30-2015 11:04 PM

Similar Threads

  1. Get 930 or save for 950 ?
    By Marko Marjanovic in forum Nokia Lumia 930
    Replies: 10
    Last Post: 12-10-2015, 09:01 AM
  2. Change Lockscreen Timeout to Never?
    By Hmoll1 in forum Microsoft Lumia 950 XL
    Replies: 5
    Last Post: 12-08-2015, 06:49 PM
  3. When I check update, Why my phone said your phone up to date?
    By WPCentral Question in forum Nokia Lumia 920
    Replies: 2
    Last Post: 11-27-2015, 08:46 PM
  4. Replies: 0
    Last Post: 11-26-2015, 05:57 AM
  5. Purchasing SB when / getting it shipped to Germany?
    By tommesdd in forum Microsoft Surface Book
    Replies: 0
    Last Post: 11-26-2015, 03:55 AM
LINK TO POST COPIED TO CLIPBOARD