12-01-2015 09:08 AM
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  1. Marcin Dabrowsky's Avatar
    So I've gone into the Lumia offers apps and requested the dock after it showed available. Never got am email. Went back in over two days now to hit resend coupon code and it says sent but I am not getting any emails from ms. Tried two different emails now. Anyone else having issues?
    11-26-2015 01:02 PM
  2. earle36's Avatar
    Yup - exact same problem here. I even tried to use different email accounts - still nothing :(
    11-26-2015 01:04 PM
  3. anthonyng's Avatar
    weird, it should look like this, I did it last night. If it helps.....

    lumiadockofferemail.jpg
    11-26-2015 01:13 PM
  4. Snoke_83's Avatar
    10 - 12 weeks ? Are you kidding !
    11-26-2015 01:20 PM
  5. anthonyng's Avatar
    10 - 12 weeks ? Are you kidding !
    Maybe cause I'm in Canada?
    11-26-2015 01:23 PM
  6. nokia4life's Avatar
    same here says email sent twice now and yet nothing has been sent out, I am giving them till friday and then I am calling microsoft online for assistance.
    11-26-2015 01:24 PM
  7. Marcin Dabrowsky's Avatar
    Thanks. If nothing comes in by Friday I'll be calling them.
    11-26-2015 02:04 PM
  8. Lyndon Sanche's Avatar
    10 - 12 weeks ? Are you kidding !
    Well it is 'free'
    rdubmu likes this.
    11-26-2015 02:13 PM
  9. DLong4's Avatar
    same here says email sent twice now and yet nothing has been sent out, I am giving them till friday and then I am calling microsoft online for assistance.
    Good luck with that. I called them just now and the agent said there's as yet no SKU, and they can't do anything about it.
    11-26-2015 02:13 PM
  10. nokia4life's Avatar
    Good luck with that. I called them just now and the agent said there's as yet no SKU, and they can't do anything about it.
    well we shall see i don't care about no sku i just want my email or provide me with a code I am sure they can verify in their system just like the app does to determine that you were approved.
    11-26-2015 02:55 PM
  11. Arsenic17's Avatar
    Weird, my email says 4-6 weeks. Still a long time, but wow. 10-12 weeks!
    11-26-2015 03:18 PM
  12. Marsiss Tian's Avatar
    As my old sim is not a nano-sim, and I can get a replacement in AT&T store no earlier than tomorrow, I can not go through the lumia offer without a sim card.
    11-26-2015 03:26 PM
  13. David Lohrentz's Avatar
    I just got the email with promo code 10 min ago. Keep an eye on your in box this afternoon.
    11-26-2015 03:43 PM
  14. Marcin Dabrowsky's Avatar
    Update, my email (actually 4 of them lol) just showed up. Placed the order. Remember to copy the promo code and put in before hitting the checkout button!
    11-26-2015 03:46 PM
  15. Cache's Avatar
    Use sharp scissors to trim your micro-sim to a nano-sim. Worked or me.
    oditius likes this.
    11-26-2015 04:01 PM
  16. PepperdotNet's Avatar
    I got the email, finally. The link goes to the page that thanks me for my purchase, and the redeem button appears momentarily to be replaced with "out of stock"

    If you want to pay for one, they are orderable. If you have the promo code they are out of stock. Nice.
    11-26-2015 06:23 PM
  17. ksj1's Avatar
    I got the out of stock message until I logged into my Microsoft account, then it let me order, but it didn't apply any discount when I put in the code....
    11-26-2015 07:09 PM
  18. earle36's Avatar
    Today I did get the email - guess it just took a bit.
    11-26-2015 08:15 PM
  19. Zulfigar's Avatar
    Actually, the Lumia Offers app got an update today, so that could be it too.
    11-26-2015 08:27 PM
  20. kwill's Avatar
    Just picked my XL up and when I go into the Lumia Offers app, it says there are no promotions available. Anyone else have the same? It can't bee that they're all redeemed right? If so, I'm going to flip on Microsoft seeing as how not all stores allowed preorders to be picked up early.
    11-26-2015 08:52 PM
  21. ksj1's Avatar
    So I tried again from the mail after I had logged into my Microsoft account. It had a redeem now button. I hit that to add it to my cart, applied the promo code, which made the amount due 0.00, went to check out, got this:

    We're sorry but Microsoft Display Dock is currently unavailable. Please return to the Shopping Cart and remove the product to complete your order. We apologize for any inconvenience.
    11-26-2015 08:53 PM
  22. gerrymad's Avatar
    As my old sim is not a nano-sim, and I can get a replacement in AT&T store no earlier than tomorrow, I can not go through the lumia offer without a sim card.
    You can actually cut your SIM to fit. You also have to sand the back side a bit as a nano is a little thinner.
    11-26-2015 09:34 PM
  23. banker1985's Avatar
    I too am having issues. Received the email at 3:30 eastern after I submitted the request first around 9pm last night. it repeatedly is out of stock. this looks really poor for Microsoft
    11-26-2015 11:30 PM
  24. coolbreeze78's Avatar
    Just picked my XL up and when I go into the Lumia Offers app, it says there are no promotions available. Anyone else have the same? It can't bee that they're all redeemed right? If so, I'm going to flip on Microsoft seeing as how not all stores allowed preorders to be picked up early.
    Yeah, I was able to pick mine up yesterday, redeemed the dock last night. I'm not gloating, BTW.

    It would be unbelievably ****ty of Microsoft to have already run out of the free docks...seeing as how most phones didn't become "buy-able" until today (or tomorrow in some areas).

    That's a crock of rotten turkey if they are already out...
    11-26-2015 11:50 PM
  25. nokia4life's Avatar
    got the same message email came in today now it says out of stock when you try to use the redeem method yet if you go in like a someone just trying to buy one the are in stock just not available to those who pre ordered and had to wait 24hrs for the email to finally show up just plain ole bull crap microsoft you bums freaking bums you are.
    11-27-2015 12:54 AM
66 123

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