12-26-2015 09:20 PM
41 12
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  1. JdeFalconr's Avatar
    Trying to see if anyone else sees these problems. I have both 2.4 and 5Ghz networks in my home. For whatever reason my 950 XL will connect but gets no internet access. Other devices on the same network get internet access just fine. This persists through a reboot. WPA2 security on the networks. I confirmed im getting an IP, DNS settings and everything else via DHCP as I should.

    Just me, hopefully, seeing this?
    11-26-2015 11:24 PM
  2. ven07's Avatar
    Well according to the specs list, the phone does have support for this.. Might be a bug! bad one at that.. Bring the phone in for a checkup? or trade for a different one
    11-27-2015 12:14 AM
  3. nokia4life's Avatar
    Well according to the specs list, the phone does have support for this.. Might be a bug! bad one at that.. Bring the phone in for a checkup? or trade for a different one
    What exactly doesn't it support because based on the below specs it does support both 2.5 and 5ghz bands AC. mine also picked this up for a couple of hours now it doesn't recognize the bands for 5ghz it has to be the device and not the router.

    Wi-Fi: WLAN IEEE 802.11 a/b/g/n/ac, Wi-Fi Direct, MIMO, Wi-Fi call
    Wi-Fi security modes: EEAP-TTLS/MSCHAPv2, WPA, WEP, EAP-AKA, PEAP-MSCHAPv2, WPA2 (AES/TKIP), WPA2-Enterprise, WPA2-Personal, EAP-TLS, WPA-Enterprise, EAP-SIM, WPA-Personal
    11-27-2015 12:37 AM
  4. gerrymad's Avatar
    I noticed a related issue today. I have 2.4 and 5GHz. The phone kept joining on the 2.4n network instead of the 5GHz ac even though my network is set to steer devices to 5. I turned off the 2.4 and then the phone connected just fine on 5 ac. When I turned the 2.4 back on then the phone went back to it.
    11-27-2015 12:59 AM
  5. nokia4life's Avatar
    hmm I will try your method thanks. .
    11-27-2015 01:35 AM
  6. LuvMeSomeWP's Avatar
    I have a different issue. I have 2.4 and 5GHz networks, but only connected to the 5GHz. However the phone has issues where it will no longer see the 5GHz network and therefore not connect to it. The network is functioning fine and visible to all my other devices.

    Workaround seems to be to toggle internet sharing on/off. Must reboot the wifi driver or something coz it will immediately find and connect to my wifi network after that.
    11-27-2015 01:38 AM
  7. oldpueblo's Avatar
    Yep, same issue as above.
    11-27-2015 02:05 AM
  8. James Maliki's Avatar
    That might be an issue on the router/IP end. My phones have been doing that where they will go in and out of connectivity, but it isn't just my phones. All my devices that are not connect to the Router get that way. ):
    11-27-2015 10:39 AM
  9. ven07's Avatar
    What exactly doesn't it support because based on the below specs it does support both 2.5 and 5ghz bands AC. mine also picked this up for a couple of hours now it doesn't recognize the bands for 5ghz it has to be the device and not the router.

    Wi-Fi: WLAN IEEE 802.11 a/b/g/n/ac, Wi-Fi Direct, MIMO, Wi-Fi call
    Wi-Fi security modes: EEAP-TTLS/MSCHAPv2, WPA, WEP, EAP-AKA, PEAP-MSCHAPv2, WPA2 (AES/TKIP), WPA2-Enterprise, WPA2-Personal, EAP-TLS, WPA-Enterprise, EAP-SIM, WPA-Personal
    eh I never said it didn't support those :/
    11-27-2015 06:34 PM
  10. occamsmonkey's Avatar
    Same here. 3 total networks, 2 5GHz with WPA2, 1 2.4GHz with WPA2. The 2.4 gets connectivity and works fine. The 5GHz leaves me with terrible connectivity. High pings (like 500ms on local network pings) and packet loss mean I'm stuck on the 2.4 until I can figure it out.
    11-27-2015 06:49 PM
  11. TexasLabRat's Avatar
    Same here. 3 total networks, 2 5GHz with WPA2, 1 2.4GHz with WPA2. The 2.4 gets connectivity and works fine. The 5GHz leaves me with terrible connectivity. High pings (like 500ms on local network pings) and packet loss mean I'm stuck on the 2.4 until I can figure it out.
    how is the 5GHz configured? AC-only? AC-N? AC-N-A? how about channel width? Just wondering if there are specific configurations that are perhaps buggy that we can nail down as the problem children or if it's 5GHz in general.
    11-27-2015 07:14 PM
  12. nokia4life's Avatar
    That might be an issue on the router/IP end. My phones have been doing that where they will go in and out of connectivity, but it isn't just my phones. All my devices that are not connect to the Router get that way. ):

    It is not my router I just turned on my nexus 6p and its on the 5band right now also turned on my iPhone 6plus and its also on it both phones see it just fine. My lumia saw it the first hour that it was on however now it only sees the 2.4band. Not sure why everyone keeps saying its folks routers its the phone.
    ven07 likes this.
    11-27-2015 08:22 PM
  13. nokia4life's Avatar
    eh I never said it didn't support those :/

    Correct my bad.
    ven07 likes this.
    11-27-2015 08:23 PM
  14. gerrymad's Avatar
    It is not my router I just turned on my nexus 6p and its on the 5band right now also turned on my iPhone 6plus and its also on it both phones see it just fine. My lumia saw it the first hour that it was on however now it only sees the 2.4band. Not sure why everyone keeps saying its folks routers its the phone.
    In my case my 1520.3 always gets the 5GHz connection as does my wife's 925. My other 5GHz capable devices are fine as well. It's only the 950XL which insists on only getting a connection on 2.4 GHz
    11-27-2015 08:27 PM
  15. ven07's Avatar
    Anybody feel like spamming Gabe Aul's feed on twitter? :D Already launched a tweet..
    11-27-2015 09:47 PM
  16. James Maliki's Avatar
    I said it was the router because honestly sometimes that's what it is for me.

    On the other hand, I haven't had any trouble connecting my phone to my 5.0 ghz band.
    11-28-2015 01:36 AM
  17. pray4hope's Avatar
    I have an issue with wifi 5Ghz, after some minutes the device disconnects and i can't find any wifi networks. The only solution is to reboot. If i change on router from 80mhz to 20mhz it won't happen this but the device won't connect automattically after a reboot.
    11-28-2015 03:14 AM
  18. davidmarco#CB's Avatar
    The same problem . Issue software ? O hardware ?
    11-28-2015 03:38 AM
  19. oldpueblo's Avatar
    950 doesn't have this issue, but the XL I had did. No changes on the router.
    11-28-2015 02:30 PM
  20. davidmarco#CB's Avatar
    I Think a software issue.
    11-28-2015 02:46 PM
  21. JdeFalconr's Avatar
    At least for me, other devices connected to the same wifi network have no internet access problems. Given that I have a hard time thinking this is a problem with the access point or the router.
    11-28-2015 03:34 PM
  22. Kaleb Johnson's Avatar
    I have the same issues... It was connected to my wireless AC router on the 5 band. I know this band works because I have a surface pro 3 connected as well. It was fast for the first 2 hours then it is very spotty. I have rebooted and reset both the router and phone. I am using dual sim but don't know if that is an issue.
    11-28-2015 07:07 PM
  23. TexasLabRat's Avatar
    I have an issue with wifi 5Ghz, after some minutes the device disconnects and i can't find any wifi networks. The only solution is to reboot. If i change on router from 80mhz to 20mhz it won't happen this but the device won't connect automattically after a reboot.
    What about 40Mhz with "N" compatibility mode enabled? Might be a bug in the AC code on the phone.
    11-28-2015 07:35 PM
  24. Kaleb Johnson's Avatar
    So I have this issue with both 5 and 2 ac and n bands... Now I'm wondering if it's a phone issue... It works after I leave home for an hour, and come back. It will last about an hour or so then will be very slow
    11-29-2015 01:09 AM
  25. davidmarco#CB's Avatar
    Is a big problem. The solution Is turn off and turn on the terminal ...
    11-29-2015 03:36 AM
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