01-24-2016 07:41 PM
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  1. kwill's Avatar
    Mine creaks as well. However, I noticed that it is not the back cover that makes the noise. It is the plastic area right above the CPU and heatpipe. If I push that area, with the back cover off, I can hear the noise... I fixed it with some paper... Attachment 117744Attachment 117745
    I haven't noticed any creaking from that location (plastic part internally). I took off my back cover and did the squeezing just to be sure though.
    Meredith43 likes this.
    11-28-2015 11:16 PM
  2. ordivergens's Avatar
    I haven't noticed any creaking from that location (plastic part internally). I took off my back cover and did the squeezing just to be sure though.
    Yeah, my cover makes a little bit of noise as well. But, the internal plastic area in my phone makes noise like in the video posted. Much louder and more annoying than the back cover noise. But sticking some paper beneath it gets rid of it for me, so its fine I suppose.
    11-29-2015 12:21 AM
  3. anthonyng's Avatar
    I didn't find anything when I first saw the OP post, but now a couple days later, it creaks like crazy. You guys are ruining my phone for me!! lol

    Maybe it's getting dirty or a bit bent while in my pocket lol.
    11-29-2015 12:32 AM
  4. Cartman's Avatar
    I'm glad a new thread was started on this topic. I posted this in another tread:

    Anyone else notice the back cover creaks when you pinch it using your forefinger and thumb on the bottom left corner with the screen facing you? There seems to be a slight gap that causes a noise. I am positive the back cover is attached as tightly as possible.

    The creaking completely diminishes any impression of a high quality flagship device.
    11-29-2015 05:32 AM
  5. Jazmac's Avatar
    Wonder if an aftermarket cover would creak as bad? Is there any of you can try/confirm this?
    Dan Rubino did a video about the Mozo case. Maybe we could ask him.
    Meredith43 likes this.
    11-29-2015 08:36 AM
  6. jboogie3's Avatar
    I'm glad a new thread was started on this topic. I posted this in another tread:

    Anyone else notice the back cover creaks when you pinch it using your forefinger and thumb on the bottom left corner with the screen facing you? There seems to be a slight gap that causes a noise. I am positive the back cover is attached as tightly as possible.

    The creaking completely diminishes any impression of a high quality flagship device.
    I have the EXACT same creaking.
    11-29-2015 09:09 AM
  7. Scienceguy Labs's Avatar
    I really want this phone, but...do you all think that buying it will be worth the massive argument that's going to happen between my wife and me??? Ha ha
    Should I postpone that argument for a higher-end WP to potentially be released in 2016??? :)
    11-29-2015 09:20 AM
  8. astroboy#WP's Avatar
    I have the creak, once i tossed on a case you couldn't notice it anymore.

    I am hoping once i get my Mozo cover that all will be well. :)
    I don't use my credit card often. After ordering it from mozoaccessories.com my credit card information was stolen and some bogus charges were attempted in Ireland via the Xbox store. Not impressed. Just a warning to watch your card charges if you use a credit card to purchase your case.
    TexasLabRat and Meredith43 like this.
    11-29-2015 09:33 AM
  9. sleeve22's Avatar
    I noticed the creaking on the 950XL display unit, and that was part of my decision to go 950 instead of XL. Now I just have to wait for the order to arrive and then try to get the thing unlocked. I send back my unlocked 950 in favor of the single-sim AT&T 950. Hope this works out, I had to give up my educators discount and pay an additional $100 for the AT&T phone.
    11-29-2015 11:13 AM
  10. moc426's Avatar
    My silicon gel case came in and its great, the back won't creak with it on. This is the one I ordered http://www.amazon.com/gp/product/B01...pUvbUpU3316805
    11-29-2015 02:45 PM
  11. DeathMoJo's Avatar
    Not liking it made in Vietnam. From developing country to 3rd world for manufacturing. Quality will go down. But they still cost us the same.
    Do some research on how much of the world's electronics are made in 3rd world countries. So many different components and manufacturing plants. It all comes down to quality assurance and testing.
    libra89, Jazmac, sleeve22 and 1 others like this.
    11-29-2015 03:11 PM
  12. kwill's Avatar
    I'm glad a new thread was started on this topic. I posted this in another tread:

    Anyone else notice the back cover creaks when you pinch it using your forefinger and thumb on the bottom left corner with the screen facing you? There seems to be a slight gap that causes a noise. I am positive the back cover is attached as tightly as possible.

    The creaking completely diminishes any impression of a high quality flagship device.
    That's kind of how I feel about it also. I still love the phone, but nothing premium I own "creaks" lol. I get the specs are more what makes it a flagship. But, there's no reason the plastic back should creak like it does. Plenty of phones have had plastic, removable backs that didn't make noise when grabbed.

    Dan Rubino did a video about the Mozo case. Maybe we could ask him.
    Yeah, maybe we should try that. I have a feeling that the Mozo backs have a little more premium feel to them.

    I really want this phone, but...do you all think that buying it will be worth the massive argument that's going to happen between my wife and me??? Ha ha
    Should I postpone that argument for a higher-end WP to potentially be released in 2016??? :)
    I wouldn't say that you should wait, especially since this phone has all that you could ever want in a smartphone (especially spec wise). The creaking is a minor inconvenience and I've already taken mine back to the store and they could hear the noise pretty clearly. Funny enough, the black display unit didn't have the creaking noise, so that lets you know that it's possible that it only effects some devices. Terrible part is they have/had to place me back on the preorder list in order to get a replacement.

    I noticed the creaking on the 950XL display unit, and that was part of my decision to go 950 instead of XL. Now I just have to wait for the order to arrive and then try to get the thing unlocked. I send back my unlocked 950 in favor of the single-sim AT&T 950. Hope this works out, I had to give up my educators discount and pay an additional $100 for the AT&T phone.
    As I mentioned above, I didn't hear it on the display unit at the MSFT store when I took mine back up there. But, you have heard it on a display unit, so this means it's a pretty common problem. However, one that might not effect every device. Good luck with the 950 for sure. I would've went with it also had I not wanted the larger device, coming from a 1520 of course.
    sleeve22 and Scienceguy Labs like this.
    11-29-2015 11:00 PM
  13. cracgor's Avatar
    I think because the plastic is so thin, taking it off multiple times leads to the issue. When I first got my phone, it didn't do it, but after dealing with multiple reboot issue related to apps on the SD card, I had to take the back cover of 20 times or so and the back started creaking. I also noticed the thin part of the plastic over around the charger started to buckle. Short answer, be careful taking of the back or just don't do it.

    Also the only premium thing that I have that creeks is my 120 year old home 😊
    kwill, Meredith43 and Jazmac like this.
    11-29-2015 11:06 PM
  14. bo_woods's Avatar
    With devices like the S-Book and S-Pro being in existence, issues like this are exactly how you know MS isn't really serious about Lumia. These are pretty much Windows 10 showcase phones and are nothing more.

    The S-Book and S-Pro I guess are at heart also reference/showcase devices but at the same time they are much more than just that. They were clearly created with strong ambition and purpose to not just show off Windows but to also be above and beyond great hardware too.
    Meredith43 likes this.
    11-29-2015 11:32 PM
  15. cracgor's Avatar
    With devices like the S-Book and S-Pro being in existence, issues like this are exactly how you know MS isn't really serious about Lumia. These are pretty much Windows 10 showcase phones and are nothing more.

    The S-Book and S-Pro I guess are at heart also reference/showcase devices but at the same time they are much more than just that. They were clearly created with strong ambition and purpose to not just show off Windows but to also be above and beyond great hardware too.
    "These phones are built for the fans" that will shell out money for anything since they have waited 3 years for a good phone, and we need some people to test out our alpha OS. I don't mind the looks, but this phone would be better prices at$450, considering a Nexus 6p is $499. Also, if Windows phone users comprised 5% market share and this the only problem, the news would call it creak gate and Nadella would tell us we were talking off the cases wrong.
    Meredith43 and theefman like this.
    11-29-2015 11:44 PM
  16. editguy's Avatar
    My Lumia 925 is made of aluminum but has a plastic back. I've had two and they both creak. It's nothing that really bothers me, though, because it's been an excellent phone. I'm ready for the 950XL now.
    11-30-2015 02:29 AM
  17. Jazmac's Avatar
    I really want this phone, but...do you all think that buying it will be worth the massive argument that's going to happen between my wife and me??? Ha ha
    Should I postpone that argument for a higher-end WP to potentially be released in 2016??? :)
    Well as the saying goes, you can be right or you can be happy. You can't be both. :)
    11-30-2015 07:35 AM
  18. Mike-J-G's Avatar
    Here's another easy fix to try.

    Mine had a creak in the lower left corner, the same one with the slot to remove the back cover. The cover didn't close all the way. There was a fraction of a millimetre gap, so small you could barely see it, but when I pressed on the back cover the slight movement caused a creaking noise.

    I fixed it by adding some cling film (e.g. Saran wrap) between the cover and the phone, laying across the corner. It took two layers to get enough thickness to stop the movement. I trimmed the excess film very carefully with a razor blade and scraped any I missed away with my finger nail. It's completely unnoticeable and now the cover doesn't move so there is no more noise.
    editguy, rxc13 and Jazmac like this.
    11-30-2015 04:27 PM
  19. cracgor's Avatar
    Here's another easy fix to try.
    I fixed it by adding some cling film (e.g. Saran wrap) between the cover and the phone, laying across the corner. It took two layers to get enough thickness to stop the movement. I trimmed the excess film very carefully with a razor blade and scraped any I missed away with my finger nail. It's completely unnoticeable and now the cover doesn't move so there is no more noise.
    Just screams "Premium"
    11-30-2015 04:48 PM
  20. taphius's Avatar
    $649 phone should not creak like this. The shell on the g3 and g4 are of similar build but much better fit.

    Posted via the Windows Central App for Android
    explosive0 and theefman like this.
    12-01-2015 12:29 AM
  21. Jazmac's Avatar
    $649 phone should not creak like this. The shell on the g3 and g4 are of similar build but much better fit.

    Posted via the Windows Central App for Android
    Stuff happens. I got a recall notice on my Honda for defective airbags. Tesla had a car burn up and believe it or not, the new Iphone 6 has a return rate because something about a few of them doesn't work. This is fact as my son works at AT&T corporate store. So expect a few phones priced at any level to have an issue. Either return it, exchange it or if the squeak is that annoying, fix it. Some in this thread have offered solutions.
    libra89 likes this.
    12-01-2015 08:53 AM
  22. explosive0's Avatar
    I'm glad a new thread was started on this topic. I posted this in another tread:

    Anyone else notice the back cover creaks when you pinch it using your forefinger and thumb on the bottom left corner with the screen facing you? There seems to be a slight gap that causes a noise. I am positive the back cover is attached as tightly as possible.

    The creaking completely diminishes any impression of a high quality flagship device.
    The avid fans on here will defend it saying put paper some paper, it's just a back cover etc. But think for a second if we would make same concessions if this were the iPhone or a Samsung Galaxy device. For the price we pay for these, no one should have to find silly workarounds. It's like buying a new car off the lot and having a creaking suspension but going "it's just the suspension. No big deal".
    12-01-2015 09:22 AM
  23. explosive0's Avatar
    Stuff happens. I got a recall notice on my Honda for defective airbags. Tesla had a car burn up and believe it or not, the new Iphone 6 has a return rate because something about a few of them doesn't work. This is fact as my son works at AT&T corporate store. So expect a few phones priced at any level to have an issue. Either return it, exchange it or if the squeak is that annoying, fix it. Some in this thread have offered solutions.
    This mentality is absurd. Stop making excuses for Microsoft. It's ok to support the platform (I do - I own the Lumia 1520, Lumia 950XL and SP4), just don't be blind about it. You're coming off the same if not worse than the iPhone fans on MacRumors.
    Meredith43, theefman and taphius like this.
    12-01-2015 09:27 AM
  24. Meredith43's Avatar
    I love WP, adored my 2 1520's. Nothing about them feels less than the best. I put those up against Apple and Samsung any day. But my one day old 950XL makes me feel ripped-off every time I pick it up to use it. The back creaks in the left corner, no getting around it. You can look at it and see the gap between the plastic of the cover and the plastic around the screen. I'll try the paper thing and see if that helps, but I have to say I feel like a sucker for spending so much on an obviously inferior phone.

    And don't even talk to me about the "buttons". Those things are so sharp you could cut yourself on them.

    I'm waiting for Mozo with A LOT of hope. The edge to edge screen of my new phone is beautiful. I even love the WM10 OS. But the build of the cover is just bad all the way around.
    12-01-2015 12:11 PM
  25. kwill's Avatar
    I agree, I'm a windows fan the max and have all of their products, to include each major Lumia and plenty of Windows Phone devices before that. You shouldn't have to accept what you feel is not right about a product you paid for. With that said, I called my local MSFT store today and talked to the manager I usually deal with. She said they had some more 950 XLs in white that had come in. Sure enough, took it in, she saw that I was using the double sided adhesive and also heard the creaking. She said that was not normal, or acceptable and quickly exchanged it out. The new one is a 1000 times more sturdy in the backing and not loose at all. Not sure what'll happen if the back has to be taken off a few times. But right now, there's not one sound coming from it.
    Last edited by kwill; 12-01-2015 at 10:03 PM.
    Meredith43 and explosive0 like this.
    12-01-2015 02:48 PM
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