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  1. Nqbus2001's Avatar
    I got the 128 gig version of the 200 gig card off amazon.
    12-15-2015 01:34 PM
  2. Nqbus2001's Avatar
    So holding my phones side by side, i noticed something.

    Old Phone -
    OS ; 10.0.10586.29
    firmware revision : 01078.00017.15454.29005
    Hardware revision : 4.0.3.1

    New Phone -
    Not labeled as dual sim
    OS : 10.0.10586.0
    Firmware revision : 01078.00017.15452.59007
    Hardware revision : 4.0.1.0

    Anyone see anything i may or may not be seeing. I am curious all the peeps that are not restarting, or are restarting, what is your carrier, hardware, and firmware revisions?
    12-15-2015 01:39 PM
  3. wpctrlfan's Avatar
    I got the 128 gig version of the 200 gig card off amazon.
    So I guess SanDisk with U1 speed ?
    12-15-2015 01:49 PM
  4. wpctrlfan's Avatar
    So holding my phones side by side, i noticed something.

    Old Phone -
    OS ; 10.0.10586.29
    firmware revision : 01078.00017.15454.29005
    Hardware revision : 4.0.3.1

    New Phone -
    Not labeled as dual sim
    OS : 10.0.10586.0
    Firmware revision : 01078.00017.15452.59007
    Hardware revision : 4.0.1.0

    Anyone see anything i may or may not be seeing. I am curious all the peeps that are not restarting, or are restarting, what is your carrier, hardware, and firmware revisions?
    My German Lumia 950 XL single SIM:

    OS : 10.0.10586.29
    Firmware revision : 01078.00017.15452.59027
    Hardware revision : 4.0.1.1
    Chip-SOC version: 8994
    12-15-2015 01:51 PM
  5. Nqbus2001's Avatar
    My German Lumia 950 XL single SIM:

    OS : 10.0.10586.29
    Firmware revision : 01078.00017.15452.59027
    Hardware revision : 4.0.1.1
    Chip-SOC version: 8994
    Does your phone restart?
    12-15-2015 02:09 PM
  6. wpctrlfan's Avatar
    Yes always instantly when I access any SD cards (no matter which brand oder model). But else never (!) - not even during hrs of bluetooth calls.
    12-15-2015 02:11 PM
  7. Nqbus2001's Avatar
    Yes always instantly when I access any SD cards (no matter which brand oder model). But else never (!) - not even during hrs of bluetooth calls.
    I have all my apps on my SD card, my phone is only housing the apps i deem that are microsoft apps (excel, word, fieldtest, etc etc) but so far so good. I believe it may have something to do with the hardware and firmware.
    TexasLabRat likes this.
    12-15-2015 02:18 PM
  8. wpctrlfan's Avatar
    Yes indeed possible! I hope we can all together figure it out as soon as possible :)
    12-15-2015 02:26 PM
  9. Nqbus2001's Avatar
    I have now synced it with my car, and my band 2. Nothing. STABLE! rather peculiar, but i will take it!
    TexasLabRat likes this.
    12-15-2015 05:12 PM
  10. Unauthorized's Avatar
    My German Lumia 950 XL single SIM:

    OS : 10.0.10586.29
    Firmware revision : 01078.00017.15452.59027
    Hardware revision : 4.0.1.1
    Chip-SOC version: 8994
    Mine was the same. I had no problem with SD card, or I didn't notice it at least. But I started the thread about the Bluetooth related reboots. Just to note again: I could talk hours using the old headset or turning Bluetooth off, but got problems after pairing a Band 2 or Arc Touch mouse (Bluetooth LE).
    12-15-2015 10:20 PM
  11. Aamod Potdar's Avatar
    I have 950 and it used to reboot during IRIS Authentication. But that was first two days. Its day 5 now , it hasnt rebooted since day 3.

    I have 32 GB UHS 1 Samsung EVO+ SD card installed.
    12-16-2015 12:36 AM
  12. Nqbus2001's Avatar
    So I guess SanDisk with U1 speed ?

    Amazon.com: Samsung Evo Plus mc128d 128gb Uhs-i Class 10 Micro SD Card with Adapter: Computers & Accessories

    This is the one I have.
    12-16-2015 04:17 AM
  13. Nqbus2001's Avatar
    I have 950 and it used to reboot during IRIS Authentication. But that was first two days. Its day 5 now , it hasnt rebooted since day 3.

    I have 32 GB UHS 1 Samsung EVO+ SD card installed.
    I havent used the IRIS scanning as I dont lock my phone ever...so thats not an issue for me.

    However going on day two, no restarts!
    12-16-2015 04:18 AM
  14. wpctrlfan's Avatar
    Tnx for the link! :)

    Today I requested an exchange of my Lumia 950 XL at amazon. I now can instantly restart the phone with any SD card when I start downloading offline maps to the card.

    Super frustrating. For me the SD card feature is a key one.
    12-16-2015 07:03 AM
  15. Clive Rennie's Avatar
    I'm on a call phone restarts phone doing nothing restarts reading an article it restarts did hard reset same problem still cant get the new update either downloads it gets to 2% install then crashes with retry. phone gets extremely hot a lot of times have to turn it off will be returning it for a new one.
    12-16-2015 08:09 AM
  16. Nqbus2001's Avatar
    Tnx for the link! :)

    Today I requested an exchange of my Lumia 950 XL at amazon. I now can instantly restart the phone with any SD card when I start downloading offline maps to the card.

    Super frustrating. For me the SD card feature is a key one.
    It is not the SD card. I left the same apps on the card, just switched phones, and no reboots.
    12-16-2015 11:33 AM
  17. Nqbus2001's Avatar
    I'm on a call phone restarts phone doing nothing restarts reading an article it restarts did hard reset same problem still cant get the new update either downloads it gets to 2% install then crashes with retry. phone gets extremely hot a lot of times have to turn it off will be returning it for a new one.
    I know that kind of hassle. Its a giant pile of WTF. Return it. My second one is SOLID!
    12-16-2015 11:33 AM
  18. zei20t's Avatar
    i have a weird one:

    random rebooting while at home. only while at home. and only within about 3-4m of my wireless router.

    yes, ONLY when the phone is located that close. and ONLY when its on the 2nd 5GHz radio (the router has 3 - 1 x 2.4GHz and 2 x 5GHz)

    so ive taken it off the 2nd 5GHz radio (higher channel numbers) and it has not rebooted since. weird.
    12-16-2015 09:52 PM
  19. Harsh Doshi's Avatar
    everyone talking about these reboots concerning SD card.. for me it is even weirder.. it only crashes when i use certain apps, WhatsApp, messaging and skype being the culprits, otherwise it works exceptionally well.. and also to be specific, the phone reboots only after i type and send a message.. i am somehow thinking it must be related to the keyboard.
    12-17-2015 02:04 AM
  20. Paolo Cardelli's Avatar
    It's Software/OS problem guys.
    New cumulative patch 10586.36 is coming, hoping it will solve those issues among others.

    For now, the only way to try fixing most of the issues is starting from an Hard Reset of 10586.29, with No Backup, and be sure without crappy apps installed.
    12-17-2015 02:31 AM
  21. Baron164's Avatar
    With all the random reboot issues Windows Phone seems to have there really should be a way of logging what is causing them like the BSOD on normal Windows machines.
    Nqbus2001 likes this.
    12-17-2015 10:05 AM
  22. Nqbus2001's Avatar
    i have a weird one:

    random rebooting while at home. only while at home. and only within about 3-4m of my wireless router.

    yes, ONLY when the phone is located that close. and ONLY when its on the 2nd 5GHz radio (the router has 3 - 1 x 2.4GHz and 2 x 5GHz)

    so ive taken it off the 2nd 5GHz radio (higher channel numbers) and it has not rebooted since. weird.
    What is your firmware, and hardware revision?
    12-17-2015 11:04 AM
  23. Nqbus2001's Avatar
    everyone talking about these reboots concerning SD card.. for me it is even weirder.. it only crashes when i use certain apps, WhatsApp, messaging and skype being the culprits, otherwise it works exceptionally well.. and also to be specific, the phone reboots only after i type and send a message.. i am somehow thinking it must be related to the keyboard.
    firmware, and hardware revision?
    12-17-2015 11:04 AM
  24. TexasLabRat's Avatar
    It's Software/OS problem guys.
    New cumulative patch 10586.36 is coming, hoping it will solve those issues among others.

    For now, the only way to try fixing most of the issues is starting from an Hard Reset of 10586.29, with No Backup, and be sure without crappy apps installed.

    I'm not sure how you can reach that conclusion when there are multiple reports of replacing the phone fixes the issue (at least, for the SD card thing)....everything else being the same as before. I agree SOME of the issues are likely to be software/firmware related..but others like the SD card reboot problem seems very much a hardware issue.
    12-17-2015 12:17 PM
  25. MrDonGato's Avatar
    random rebooting while at home. only while at home. and only within about 3-4m of my wireless router.
    yes, ONLY when the phone is located that close. and ONLY when its on the 2nd 5GHz radio (the router has 3 - 1 x 2.4GHz and 2 x 5GHz)
    so ive taken it off the 2nd 5GHz radio (higher channel numbers) and it has not rebooted since. weird.
    I had the same problem than you, i just logged in the 2.5GHz and it worked (i hope they fix soon the 5GHz issue, it's really bugging me).

    Yesterday i went to the store where i bought the phone, and they were esceptical with my phone, they asked if i can give them the phone for testin purposes, and when i turned on the phone, it rebooted twice, it even couldn't boot the lockscreen. The store seller couldn't believe it!

    Then the man asked me to soft reset the phone, and when i did it, it appear the bitlocker error (asking to plug in a USB device containing a BitLocker recovery key)

    Long story short, the seller asked me to give him my phone to test it and if it didn't work, it'll change me the phone for a new one.

    Today i have to go check if it works... Wish me luck!
    12-18-2015 07:41 AM
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