• 00Days
  • 00Hours
  • 00Mins
  • 00Secs
Check out the best deals!
01-21-2016 07:18 AM
162 ... 567
tools
  1. Penecho's Avatar
    I also have those restarts, sometimes 5+ in a row before I can enter my PIN :(

    French Lumia 950 XL Dual SIM:

    OS : 10.0.10586.0
    Firmware revision : 01078.00017.15452.59005
    Hardware revision : 4.0.3.1
    Chip-SOC version: 8994
    12-18-2015 01:46 PM
  2. Harsh Doshi's Avatar
    firmware, and hardware revision?
    I dont really know, the issue got so bad i had to user the device recovery tool.. The curent versions are..
    OS : 10.0.10586.00
    Firmware revision : 01078.00017.15452.59009
    Hardware revision : 4.0.3.1
    Chip-SOC version: 8994


    Not planning to update any time soon as the device is very stable now, only one restart since my last update..
    12-18-2015 01:47 PM
  3. wpctrlfan's Avatar
    Yeah I am also back to 10586.00 and it's super stable for me. And fast. Even though I imported my .29 backup after reset. Not a single problem yet (except a couple app bugs). Knocking on wood!
    TexasLabRat likes this.
    12-18-2015 04:28 PM
  4. TechAbstract's Avatar
    When I first got the phone, I used it with no backup. Had few reboots with it. I did a backup from same phone, then restored to that backup. No more reboots. Even left the phone seeding torrent from MicroSD all night with no reboot.
    Last edited by TechAbstract; 12-20-2015 at 01:20 PM.
    12-20-2015 02:35 AM
  5. zei20t's Avatar
    What is your firmware, and hardware revision?
    Firmware: 01078.00017.15452.59009
    HW: 4.0.1.1

    Its an Australian (CV) 950XL single SIM if that helps
    12-20-2015 04:05 PM
  6. zei20t's Avatar
    I had the same problem than you, i just logged in the 2.5GHz and it worked (i hope they fix soon the 5GHz issue, it's really bugging me).

    Yesterday i went to the store where i bought the phone, and they were esceptical with my phone, they asked if i can give them the phone for testin purposes, and when i turned on the phone, it rebooted twice, it even couldn't boot the lockscreen. The store seller couldn't believe it!

    Then the man asked me to soft reset the phone, and when i did it, it appear the bitlocker error (asking to plug in a USB device containing a BitLocker recovery key)

    Long story short, the seller asked me to give him my phone to test it and if it didn't work, it'll change me the phone for a new one.

    Today i have to go check if it works... Wish me luck!
    good luck!

    ive just used the 2.4GHz frequency at home and its ok. i dont mind, i dont really need huge bandwidth to check my email
    12-20-2015 04:08 PM
  7. spyderzWPC's Avatar
    has Microsoft even acknowledged the reboot issue? or the fact that stores are stopping sales for how buggy it is? I cant seem to find anything anywhere on it.
    01-04-2016 08:52 AM
  8. wpctrlfan's Avatar
    has Microsoft even acknowledged the reboot issue? or the fact that stores are stopping sales for how buggy it is? I cant seem to find anything anywhere on it.
    Based on the windows phone blogs they did not acknowledge this issue / any issues with the device but instead still argue it's not available due to strong sales. I mean what a signal is it that amazon Germany, France and one more are stopping selling the device.

    Me personally I am very happy with the replacement device. I am so glad that I did send it back to amazon and got a rather well working one which doesnt reboot very often (once every 1-2 weeks) and especially doesnt insta reboot when using SD cards. Cover creaking is also gone.

    What a hassle with this device. I learn't my lesson (same for surface pro 4 i7) and won't by MS product on release anymore.
    TexasLabRat likes this.
    01-04-2016 04:02 PM
  9. wpctrlfan's Avatar
    Yeah I am also back to 10586.00 and it's super stable for me. And fast. Even though I imported my .29 backup after reset. Not a single problem yet (except a couple app bugs). Knocking on wood!
    Quick update after a couple of weeks: For me the device replacement solved almost all issues and not any firmware / software update. I didnt matter on which OS version I was. It was purely the hardware.
    TexasLabRat likes this.
    01-04-2016 04:04 PM
  10. barareklam's Avatar
    I have read whole all posts in this thread. My 950XL was working good from start. Then after a week or two it started to reboot. Updated to .29 and then to insider .36 but it didn'd help. Removed SD card just to check if that may be the problem, but no, it just restarts. And there are some other bugs, just some strange behaviour. Since this is MS's flagship and it is kinda expensive device, I expect it works as it should.
    The last thing I can try now is hard reset, but after I read this thread I doubt it will help.
    Does anyone really know what is the solution? to stop rebooting and make it stable and work as expected ?
    01-09-2016 03:30 PM
  11. zei20t's Avatar
    try connecting to a 2.4GHz wireless network instead of a 5GHz.
    01-10-2016 05:11 PM
  12. Alphageek_UK's Avatar
    Quick update after a couple of weeks: For me the device replacement solved almost all issues and not any firmware / software update. I didnt matter on which OS version I was. It was purely the hardware.
    Same here. Just got back from my winter holiday (in Mexico ) and my replacement 950XL was waiting at the shop for me to pick up. Set it up yesterday and not had one reboot.
    01-21-2016 07:18 AM
162 ... 567

Similar Threads

  1. Continuous restart Lumia 520
    By subratk in forum Windows Phone 8.1
    Replies: 2
    Last Post: 02-05-2016, 04:00 AM
  2. Music constantly stopping on my L730
    By FaisalST32 in forum Ask a Question
    Replies: 4
    Last Post: 12-10-2015, 03:18 AM
  3. Trackpad constantly turning on and off. Anyone else having this issue?
    By WPCentral Question in forum Microsoft Surface Book
    Replies: 4
    Last Post: 12-02-2015, 08:15 AM
  4. Constant reboots during phonecalls
    By Hans Swolfs in forum Microsoft Lumia 950 XL
    Replies: 13
    Last Post: 11-30-2015, 11:31 PM
  5. Replies: 0
    Last Post: 11-29-2015, 05:37 PM
LINK TO POST COPIED TO CLIPBOARD