1. CaptainLumia's Avatar
    After doing a hard reset to solve the e-mail image problem, another problem occurred, when I went to Settings > System > Notifications & actions > 'Show notifications from these apps', nothing appeared. After a day or so, the apps started trickling back in (I think they actually had to try to push a notification in order to re-appear?) and seemed to work fine for a few days. Problem solved, right?

    Now....

    I don't seem to get notifications (specifically from Outlook Mail and Facebook). Both still show under the 'Show notifications from these apps' section, but I just flat out don't get the Banners, Sounds or Vibrations. When I 'wake' my phone with the power button, it will show x number of notifications in the 'quick status' at the bottom of the screen, however I never got the notification as a Banner, Sound or Vibration. (This means I'm not just Charlie Brown waiting for his Valentine's card at the mailbox.) Silent/night mode is disabled in Cortana and I get other notifications (Text messages, phone calls, etc).

    Thoughts? Similar experiences?
    12-03-2015 11:26 AM
  2. Lundon44's Avatar
    My notifications have been very finicky. It took me ages to figure out how to assign custom text sounds to people and soon realized that certain notifications have multiple settings, and some of those override others which is usually what causes the problem.

    Personally, I can't get any vibrate on new emails. I get vibrate on calls and texts but nothing for email and I have it turned on.

    EDIT: Just noticed banners are turned on too but have never received one. I do get notifications of emails on the glance screen, tile and sound notification (I think).
    Last edited by Lundon44; 12-03-2015 at 12:37 PM.
    12-03-2015 12:11 PM
  3. CaptainLumia's Avatar
    Outlook works now. I reinstalled both FB and Messenger. Now they work too. Lord help us!
    12-03-2015 12:47 PM
  4. Lundon44's Avatar
    You're getting vibrations for email now? How did you fix it?
    12-03-2015 12:48 PM
  5. CaptainLumia's Avatar
    You're getting vibrations for email now? How did you fix it?
    I'm getting it for Outlook and FB. Outlook just randomly started working again. I couldn't pretend to know why.
    12-03-2015 01:08 PM
  6. anthonyng's Avatar
    Hmm weird, vibrations for emails works for me right away but I turned it off as I found it got too annoying.
    12-03-2015 03:32 PM
  7. CaptainLumia's Avatar
    Seems like the email is working fine today. FB seems to be working intermittently after a reset. It's hard to tell if maybe I'm just missing my tones (I'm at work, so I keep it pretty low). But I never felt like I missed this many on my other phones. Hopefully it's me being hyper sensitive, but I'd have to say I think there's been several missed alerts I should have, and did not, receive.
    12-03-2015 06:15 PM
  8. SeeVuPlay's Avatar
    I had the same issue.... Did a hard reset and it all currently works
    12-03-2015 07:01 PM
  9. CaptainLumia's Avatar
    I had the same issue.... Did a hard reset and it all currently works
    Still intermittent for me. Sometimes it works, sometimes it doesn't. Of course, combined with it randomly dropping wi-fi, it's a royal frustration.
    12-04-2015 11:27 AM
  10. Lundon44's Avatar
    I'm currently on about 24hrs (longest so far in the last week) since my last reboot and I've noticed I'm not receiving Whatsapp or BBM notifications today. If I open the app, then the new message appears. I don't want to reboot my device because I'm trying to see how long I can go before needing to reboot it but I guess I spoke too soon.
    12-04-2015 03:13 PM
  11. Dusan Randj's Avatar
    Notifications are problems from the first build of 8.1. Maybe even before. They randomly stop working and that's it. After some time they start working. I've read something that problem is in MSFT servers, that apps send data to MSFT servers and then it sends it to phone.
    12-04-2015 03:20 PM
  12. Lundon44's Avatar
    Well after my reboot, Whatsapp and BBM notifications work again. Go figure.
    12-04-2015 04:15 PM
  13. jayk82's Avatar
    I'm not getting notifications for my text messages. Everything else is working normally, but I have to open up messages to check my texts. I've tried everything short of a hard reset (I've only had this phone a few days and hate having to go through the setup process again unless I have to!) Super frustrating.
    12-04-2015 04:17 PM
  14. Lundon44's Avatar
    That's annoying. I'm almost contemplating my SECOND hard reset (in just over a week). This would be a new record for me.
    12-04-2015 04:18 PM
  15. CaptainLumia's Avatar
    So I've discovered a couple things. Basically if you have an unread message (FB, Outlook or Text) you won't get another notification until they are all read for that application. So for example: I got a notification on FB on my phone. I read it on my desktop (I'm at work so that's slightly quicker) but I never 'cleared' that from my phone. I got several other FB notifications on my PC and the number on my phone grew, but didn't notify me. Rather annoying to say the least.
    12-04-2015 06:35 PM
  16. jayk82's Avatar
    Hard reset seems to have fixed mine, for now at least.
    12-04-2015 08:16 PM
  17. Sunstorming's Avatar
    Yep mine was the same way. However windows 10 on my 1520 does the same thing
    12-04-2015 08:24 PM
  18. jayk82's Avatar
    After a hard reset mine was fixed for almost 24 hours. Now I'm not receiving text notifications again. Ugh.
    12-05-2015 06:18 PM
  19. jayk82's Avatar
    Anyone find a fix for any of these issues?
    12-07-2015 07:00 PM
  20. CaptainLumia's Avatar
    Nope. Like I said, if I totally clear all unread 'notifications' (for example go into the FB app and click on all the highlighted stuff) then they show up again. Outlook seems to be working ok all the time.
    12-08-2015 11:48 AM
  21. jayk82's Avatar
    Yeah, all of my apps and emails are coming through, strangely it is only texts that I'm not receiving notifications for.
    12-08-2015 12:00 PM
  22. AceLimbu's Avatar
    If hard reset works then its most likely how the firmware gets uploaded in the phone. Had similar issues with few different OS while rebooting complete firmware (can be drivers etc) so sounds like a firmware issue to me, hopefully new updates roll.
    Last edited by AceLimbu; 12-08-2015 at 03:26 PM.
    12-08-2015 03:15 PM
  23. CaptainLumia's Avatar
    If hard reset works then its most likely how the firmware gets uploaded in the phone. Had similar issues with few different OS while rebooting complete firmware (can be drivers etc) so sounds like a firmware issue to me, hopefully new updates roll.
    I hard reset (for other reasons) and it did not fix the app notification push problems for me.
    12-09-2015 12:26 PM
  24. erasure25's Avatar
    For Outlook, note that you have to go into [Outlook > Click the 3 dots on the bottom... > Settings > Options] and then click on the options for "Show a notification banner" and "Play a sound" for each Outlook account.
    12-09-2015 03:11 PM

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