1. peteappleyard's Avatar
    So Microsoft Store Uk promised to pricematch on the 950XL but when I rang up to action the partial refund (effectively making the cost of the phone, the same as on Amazon) I was told that they don't price match.

    Just wondering if anyone else has had any luck in getting a pricematch from Microsoft Store UK?

    I reckon I'll send this one back for a full refund and just wait a bit longer for one from Amazon
    12-05-2015 11:29 AM
  2. bells0's Avatar
    Go to the online MS store and go to 'chat'.

    Ask an online assistant to do a pricematch. I did it Friday as soon as mine was delivered and they processed with no questions asked. They pricematched buymobiles at 446.99 so i will receive an 83 refund. Ask for that, not amazon, save even more!

    Had the email from MS this morning confirming the refund. Good luck!
    12-05-2015 04:10 PM
  3. sudakoma's Avatar
    Try them again, phone the following number 0800 026 0329 and select the billing and refunds option. They DO price match as I got the same deal as bells0 this afternoon in that I got an 84 refund that has been paid to my PayPal account in 2 separate payments.

    ref1.png

    ref2.png


    Good luck!
    12-05-2015 05:17 PM
  4. peteappleyard's Avatar
    msft1.jpg

    Well that didn't work
    12-06-2015 05:13 AM
  5. peteappleyard's Avatar
    Any suggestions of where to go from here? :-)
    12-06-2015 05:14 AM
  6. bells0's Avatar
    Try again and hope you get another rep! Unless they've been told to stop doing it??
    12-06-2015 05:33 AM
  7. peteappleyard's Avatar
    They all just say that they'll only pricematch themselves?
    12-06-2015 08:40 AM
  8. squiggs1982's Avatar
    Told me that they specifically weren't allowed to price match 3rd parties :-(
    12-06-2015 08:44 AM

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