Amazon UK Orders Delayed until Dec20th :(

[slysy]

topic

 

[anon(2523636)]

How badly can MS screw up this launch. Pre-order partners not getting stock for almost 3 weeks after launch is just shoddy.

 

[anon(5327127)]

Just had the e-mail. Cancelled. Ordered from MS WITH the free dock.

No actual ship date on the MS store though (That I could casually see?)

 

[bozvandam]

How badly can MS screw up this launch. Pre-order partners not getting stock for almost 3 weeks after launch is just shoddy.

They are certainly getting the phones into the hands of the fans aren't they?

 

[gr021857]

Same here, mine says the 21st now though, moved back from the 12th (White 950 xl)

 

[Muessig]

Well... This is frustrating. Contemplating cancelling my pre order with amazon now.

 

[billy townsend]

I also just got an email saying my order was put back to the 21st. Not happy at all. I thought amazon had a mort realistic timeframe for release. What happens? They push it back too.

I may well cancel and go with carphone warehouse even though amazon was slightly cheaper.

 

[westentertainer]

canceled my order with amazon last week when i stupidly ordered one with argos ,trying to find out any info from them is like nailing jelly to a tree,

i ordered one with CPW tonight and just had a conformation off carriers it will be here tomorrow 8th ,

just need to cancel and get refund off argos .

 

[AceLimbu]

Same here oh the agony...Might go check out at CW store tomorrow as their site say they got the white one in stock.

 

[anon(2523636)]

Cancelled my Amazon order, hope CPW can deliver (given my previous issues with the MS store too I am really hoping for 3rd time lucky...). It really should not take this amount of effort to get a phone.

 

[Mumbler79]

Very frustrating. It just seems odd the whole way this ahem... "launch" has been handled. The fact they had a later release date to start with makes me wonder where they're sourcing their handsets from or why they're getting treated like a second tier outlet. I'm pretty much stuck with amazon as I'm using a ?100 gift voucher so I'll just have to wait it out... Oh well, it's only a phone.

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[lancguy]

It's not just Amazon UK. I got an email from Clove saying dispatch will be delayed until 9-12. I really hope it ships then, it's got long journey across the pond to get to my house

 

[billy townsend]

Canceled the order from Amazon and ordered from car phone warehouse. Just got a text saying it's been dispatched to my local store so i should be able to pick it up in a few days.

 

[westentertainer]

got mine off CPW only ordered last night

 

[Muessig]

I decided to stick with the Amazon pre-order even with it moving back to 20th December. I figure that in the long run the customer service from Amazon will be worth it if something goes wrong down the line.

 

[AceLimbu]

Update: Went to CPW today and ordered one, and just got a text saying DPD will deliver it to me tomorrow! Cancelled my amazons delivery as CPW is only ?5 more then amazon's price and don't have to wait until 21st of Dec..

 

[original.woodster]

Ordered mine from CPW today, not had any further emails regarding dispatch. Hopefully they still have some stock.

 

[anon(2523636)]

Ordered mine from CPW today, not had any further emails regarding dispatch. Hopefully they still have some stock.

Same here.

 

[anon(2523636)]

Ordered mine from CPW today, not had any further emails regarding dispatch. Hopefully they still have some stock.

Ok, turns out the Carphone Warehouse website was lying when saying in stock and available for delivery next day (on the 7th).
Rang last night (Tues) and was told it was in tracking and would be delivered today (Weds), turns out this was a lie (the customer service person did sound like they didn't give a **** and would rather be chatting to their mates). Rang today after hearing nothing more, and was told it was only released yesterday and they had no stock. When I said what the website says and what I was told last night they basically said I was lying, when I said I could send a screenshot of the website and that they would have a recording of the phone conversation they backed down, but couldn't explain what had gone wrong. They then suggested that I go in store to collect it from their stock I asked them to check which stores had stock, and eventually they came back and said none had. They have no idea when they will get stock, indeed not much idea about anything. They treated me cancelling the order as if it was an everyday occurance that they didn't give a **** about.
Oh well, back to waiting with Amazon....

 

[Mumbler79]

I ordered yesterday with CPW and my 950xl is due to be delivered in the next 30 minutes (you've got to love DPD's delivery tracking/driver stalking). I know others ordered and have had theirs delivered so they definitely had stock.

Sounds like CPW's customer service could do with a few refresher sessions.

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