06-08-2017 09:14 PM
30 12
  1. Junior2k4's Avatar
    I'm having the exact same problem since 2-3 days ago. I'm going to have to backup all the pictures I've taken and then I'll try the factory reset. My band 2 stopped working with my phone around the same time. Hopefully that will fix the whole problem.
    Oh, I also need to try the IMEI trick and get AT&T to fix my voicemail. A lot of work to get a $700 usd, after tax, device to work.
    12-12-2015 02:48 PM
  2. sketchy9's Avatar
    I had various issues with my 950XL that I had restored from a previous backup-- iris scanner would stop working, very occasional random reboots, etc. The showstopper was when the update was pushed out last week. I ended up in a death loop where it would attempt to download the update, give me an error that I had insufficient storage space (even though I had a good 23 GB free), and then reattempt to download the update. It was a MASSIVE battery drain as it continually tried to download the update; as a bonus, there's no way to force it not to update. So, I pretty much had to hard reset. I was fairly confident that the issue was restoring an old backup and that a fresh install would fix a lot of issues. I was right.

    The update downloaded right away, haven't had any issues with the iris scanner or reboots, everything works like a peach. It was a huge PITA to set everything up again the way I wanted but, ultimately, one day of pain for (hopefully) several months of stability will be a good tradeoff. We'll see. For the moment I'm glad I did it.

    EDIT: In some ways it's similar to upgrading a desktop Windows installation vs. a clean install. I've never in the long run regretted doing a clean install.
    12-12-2015 03:08 PM
  3. TechAbstract's Avatar
    I did a restore from a Windows 10 mobile backup to do some more testing on the reboot issue. It did restored my saved games :)
    12-12-2015 04:59 PM
  4. justynegert's Avatar
    Today I finally hit my breaking point. I was drafting a text and the phone locked while idle. I unlocked it and the messaging app crashed. Subsequently, all of my email accounts were somehow unlinked so all of my emails, contacts, and calendar are gone. All of my text message history is also gone. So frustrating!!!
    06-08-2017 08:53 PM
  5. Drael646464's Avatar
    Wow those are some crazy problems. What build is it on? Insiders?

    I will say that sometimes wordflow disappears when you have partially but not fully installed a new keyboard (ie you change the keyboard region but it hasn't downloaded yet), Dunno if that's you.

    If I were you I'd try and get it on another build number. You could either do a factor reset, or if you aren't on insiders join the preview branch.
    06-08-2017 09:14 PM
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