950xl camera focus broken

anon(5326758)

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Not sure how to tell but if I go to the store there is no update available for windows camera. I can try a hard reset but want to avoid if o can.

To get your version open the camera, tap three dots and open Settings, scroll to the bottom of the settings. My version is 2015.1201.41.0 and both auto- and manual-focus work for me. But I also had to do a hard reset before I could install the .29 update.
 

lumianut

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To get your version open the camera, tap three dots and open Settings, scroll to the bottom of the settings. My version is 2015.1201.41.0 and both auto- and manual-focus work for me. But I also had to do a hard reset before I could install the .29 update.

Yeah I have the same version. I'll try a hard reset and see if that does the trick. Appreciate the help!
 

Aurelink

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having the same problem here (App version 2015.1201.41.0)
I tried to use another app (360 Sight) and the focus is working great.

I'm usually not really the complaning type, but I miss Lumia Camera a lil' bit.
 

lumianut

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having the same problem here (App version 2015.1201.41.0)
I tried to use another app (360 Sight) and the focus is working great.

I'm usually not really the complaning type, but I miss Lumia Camera a lil' bit.

Tried that app and it does focus, very odd! I did find if you tap your phone while focusing it seems to help briefly. Not sure if a hard reset will fix this or not now. Might be camera app related.
 

Aurelink

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I really think it's app-related. Since the manual focus works great, it's the automatic focus feature that is broken for now
 

stoneshop

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Same here on my 950. Camera app always bad focus and Pro Shot is always spot on. And I am still on .0 build.

A few days later now, updated to .36 and as far as I can tell the autofocus of Windows Camera has improved a lot.
 
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lumianut

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I took mine to the Microsoft store and they swapped it out for a new unit. This one has no problems. I think there was a bad batch from the manufacturer.
 

ordivergens

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I would think that if the auto focus works better with a third party app like Proshot, then it is most likely a software/firmware issue, rather than a hardware fault.
 

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