01-14-2017 05:07 PM
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  1. SeeVuPlay's Avatar
    I have the unlocked 950xl on TMobile....the texting live tile no longer shows the text notifications and I no longer get a sound when a text message comes in. Anyone else experiencing this? It worked 2 days ago and suddenly stopped notifying me. I don't want to do another reset....
    12-14-2015 10:34 AM
  2. rbeste's Avatar
    having the same issue and have from the beginning. SMS messages only notify if the SMS app is open on the screen. Otherwise, no buzz and no live tile counter. Unlocked on AT&T.
    v535 likes this.
    12-14-2015 01:56 PM
  3. Shake N Bake00's Avatar
    Same here
    12-14-2015 02:13 PM
  4. mlekas's Avatar
    Strange, just got a text notification, on AT&T (unlocked). My current uptime is 4 days 12 hours.
    Is this happening to you on 10586.0 or the updated build 10.586.29?
    12-14-2015 03:11 PM
  5. mjrtoo's Avatar
    Happens to me randomly. Sometimes it works, sometimes not on 10589.29
    12-14-2015 03:15 PM
  6. SeeVuPlay's Avatar
    The odd thing is that i have the band2 and the text notifications are coming through there....but not the phone.
    12-15-2015 12:35 PM
  7. snakebitten's Avatar
    Not saying this is the solution, but getting notifications to work perfectly on both SIMS and my 3 "unlinked" mailboxes, required me to fiddle quite a bit. Basically I manually turned OFF notifications at each Tile level, AND at the system level. Rebooted the phone. Then manually adjusted at every level again. Got em working perfectly now. Everything, including the Band 2 are playing nicely. I have to admit that there are a lot of settings at various levels that can affect this. Can be confusing. Seems like a fair amount of overlap in different configuration areas.
    12-15-2015 12:42 PM
  8. scolab's Avatar
    No notifications for messaging here on my trusty Icon. Going on a couple weeks now, so I don't believe it's hardware related. I do get SMS notifications on my Band 1, but nothing on the phone.
    12-15-2015 04:51 PM
  9. Bjfcm's Avatar
    I have a 950 and was experiencing the same issue ( other 950 user's were / are experiencing the same thing ) until I remove an App called Action Notes.. Its really a fantastic app that allows you to quickly add notes to the Action Notification Area of your phone. I removed it and bingo my Text Notifications began to re- appear on the tile.

    This was the case with me. I don't want to bad mouth the app because its FANTASTIC !!!
    Perhaps certain apps conflict with the New OS .29 Build? I'm not sure guys. You may not have the app and perhaps I just happen to do something in sync with its removal ??
    12-15-2015 11:10 PM
  10. mathewhayward's Avatar
    I had this problem after an update and it disabled the Messaging app running in the background. Once it was re-enabled, I was getting notifications again
    scolab, Jimmie Lee and davejo99 like this.
    12-16-2015 05:10 AM
  11. SeeVuPlay's Avatar
    I went into the settings and disabled then re-enabled the notifications.... It is working for the time being
    12-16-2015 08:36 AM
  12. jmprice's Avatar
    Nothing, and I mean NOTHING I have tried has worked. I have taken the steps here, and on other sites. running the .29 upgrade. hasn't worked since two upgrade cycles ago on fast ring.
    12-16-2015 04:28 PM
  13. scolab's Avatar
    The "fix" for mine was to go to Background Apps and turning ON Messaging + Skype. For some reason it was turned off. Feeling happy with Win10m again!
    12-16-2015 06:23 PM
  14. cdayo's Avatar
    The "fix" for mine was to go to Background Apps and turning ON Messaging + Skype. For some reason it was turned off. Feeling happy with Win10m again!
    I think most people suffering with this issue are in this boat - as you have experienced yourself - you lived with this issue for "weeks" before checking background apps! I think most people forget to check that setting and assume that the only setting they need is the "notification" setting.
    scolab likes this.
    12-16-2015 08:26 PM
  15. Bensi66's Avatar
    Same problem, 950XL ,It works but only on the first text in from that person after that it goes silent. I also get no notifications on lock screen or start screen.

    Email notifications does not sound but do appear on lock screen and start screen. I am getting an update tonight, hoping that might solve problem.

    No other issues, groove has worked very well, battery consumption not awesome but as good if not better than the 1520. I need to get a new sim from work to use the second sim but it looks easy enough to use.

    I really like this phone but I need to fix this issue, Uncertain if I just don't have it set up correctly or if it is a software issue. Any suggestions would be appreciated.
    12-19-2015 11:10 PM
  16. Callum_Smith's Avatar
    I had this issue, but found out toggling Microsoft messenger on and off in the background apps worked
    12-19-2015 11:25 PM
  17. mskenny's Avatar
    I saw somewhere else that you could reset the notification sound to default and it would then work. This does fix the problem for me, but if you change the sound back to whatever you would prefer, the notifications will eventually disappear again. This is unsatisfactory because I use my phone to receive alerts from work and so I picked the most obnoxious sound they had so I'd be sure to be woken up by it. Fix this, Microsoft!
    12-23-2015 03:27 PM
  18. Noahma's Avatar
    this is happening for me but with emails
    12-23-2015 05:08 PM
  19. Jimmie Lee's Avatar
    @MathewHayward: That worked for me. My messaging was disabled in the background. Thanks.
    01-09-2016 08:41 PM
  20. Naftes's Avatar
    before any soft reset is very important to check BACKGROUND APP SETTINGS
    and allow messaging app to run in background!
    this should fix the problem
    davejo99 and rdubmu like this.
    07-21-2016 06:03 AM
  21. davejo99's Avatar
    I had this problem after an update and it disabled the Messaging app running in the background. Once it was re-enabled, I was getting notifications again
    This worked for me, thanks mathewhayward :)
    08-28-2016 12:22 PM
  22. emperor047's Avatar
    Has anyone not been receiving updates from other apps since after the anniversary update? I have notifications enabled for all my apps and have them running in the background, but seem to only get notifications from messaging, email, and phone. I'm not even getting notifications from windows central which usually is the most reliable app that i have on my 950XL. Please leave suggestions if anyone has any.
    08-29-2016 03:12 PM
  23. CronGM's Avatar
    I'm in the same train. Only Microsoft's apps are getting notifications. Other apps (like Whatsapp) receive messages only after I open them. It seems no apps run in the background, no matter what your settings are (yes, I checked and all apps are on for working in background).
    08-30-2016 12:44 PM
  24. Jaans kumar's Avatar
    Guys,
    Found a solution for this, actually this was our mistake not at all about windows,

    Open Settings-->System-->Battery-->Battery Usage by app-->Select your app (Either Messaging, Skype, Facebook, Viber, Line, Whatsapp)-->Select Always allowed in background.

    It works fine..!!


    Tks & Rgds.,
    JK - Happy to use Windows Smart Phones.
    09-05-2016 12:13 PM
  25. Maceart's Avatar
    Worked for a week, now nothing works for notifications other than Microsoft's own apps.
    09-21-2016 01:30 PM
33 12

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