1. dowland's Avatar
    Hi there,

    Just wondering if there is anyone here using a Lumia 950 or 950XL with Vodafone UK. I preordered mine from the microsoftstore.co.uk and so far have been pretty happy with it. However, I do not seem to be able to send MMS messages from the phone. I can use Mobile data no problem, and can receive MMS but cannot send.

    When I put my sim in the Lumia, I got a text from Vodafone saying that my device does not support automatic settings updates so I would have to manually configure the APN's to continue to use Data and MMS. After lots of searching I found settings on the internet (Vodafone do not list them on the support pages for the 950 - yet).

    Originally I couldn't receive MMS messages, they came through, but with a download link, and clicking on that did nothing. On Tues night last week the phone was updated to 10586.29, and having had some issues with the phone getting really hot when idle I did a factory reset. Restored my settings and got the same issue, so did another reset and this time started fresh with no restore. Since then all has been fine with the heat, and it appeared to coincide with me being able to received text messages - so not sure if the update was related or not.

    I can take the sim out and put it in my old Nokia E7 and can send and receive MMS fine. I've spoken to Vodafone and they confirmed that the settings for APN are correct, and told me to talk to Microsoft. Microsoft Support of course told me to speak to Vodafone but after I explained all of the above decided the best thing to do would be for me to send the Lumia to a Microsoft Service point for investigation. I don't really want to have to be without the phone and to be honest not confident they'll recreate the issue without my sim (but who knows)...

    (I did find a note somewhere suggesting that in order to send MMS Mobile Data has to be on BUT WIFI HAS to OFF. I've tried that but no luck. Very surprised that this would have to be the case as I never had to do that with my Nokia E7 or my Nokia Communicators before that... I could have wifi on and mobile data not turned on can could still send and receive MMS).

    So, anyone else using a 950 on Vodafone, and if so do you have any issues with MMS and or internet? If no issues, could you confirm your APN settings and anything else you might have done to get this working please?

    Many thanks
    12-14-2015 12:33 PM
  2. Naiboss's Avatar
    I appear to be having exactly the same issue. Vodafone have been useless and the best that they could vaguely suggest is that it's an issue with Windows 10 mobile :-(
    01-02-2016 05:19 AM
  3. thefreeronnies's Avatar
    I'm on Vodafone UK with a Lumia 950XL. I can receive MMS but not send. I'm not sure if this is because the pictures have large file sizes - there doesn't seem to be an offer or option to make them smaller to send.
    01-05-2016 08:42 AM
  4. Psionic085's Avatar
    Search for Vodafone MMS settings on google, you have to enter them manually. Vodafone has never applied MMS setting to Windows phones for some reason. Once you've entered the apn etc all works fine, personally I haven't used MMS for a long time, but I do remember it used to be irritating.
    01-05-2016 09:05 AM
  5. thefreeronnies's Avatar
    Yeah, there are settings available although the fields listed are different to those on WM10 and the fact I can receive implies its set up correctly, leaving file sizes a possible cause.
    01-06-2016 09:53 AM
  6. Psionic085's Avatar
    Finally got time to go and test this, 2 XLs in this household on Vodafone and mms does work for smaller file sizes, both send and receive. It appears however that the messaging app ignores the file size limit and does not compress files that are over the limit (around 300kb according to the Vodafone forums)
    01-08-2016 02:38 PM
  7. dowland's Avatar
    Psionic, so anything larger than 300kb won't send then? Please could you post the settings that you have working for MMS? Thanks...
    01-10-2016 10:32 AM
  8. mikey405's Avatar
    Hi Dowland.

    I've just spent a not-very-helpful lunchtime in two Vodafone stores in Birmingham and neither of them knew what the settings were. Anyway, I finally figured out using various web sites what the settings should be - but after you make the changes it appears that you have to reload the phone (or at least I did before it worked for me). Now I can send native photos taken on my Lumia 950XL with no issues at all. (See attached .jpg for the details.)

    Kind regards.

    From Mike.

    PS. I'm on a contract - I don't know what the settings are for PAYG.
    PPS. The settings in text format: (Add a colon after the "http" in the MMSC URL setting below. The forum software thought I was posting a link...)

    Profile name: Vodafone
    APN: internet
    Username: web
    Password: web
    Type of sign-in info: None
    IP type: IPV4
    Proxy server: 212.183.137.12
    Proxy port: 8799
    MMSC (URL): http//mms.vodafone.co.uk/servlets/mms
    MMSC port:
    Maximum MMS size (KB): 280

    PPPS. The 280KB size limit was just a guess from what other people have said - It may be okay to make that bigger but 280KB works fine for me.
    Attached Thumbnails vodafone-lumia-950-950xl-mms-apn-settings.jpg  
    Last edited by mikey405; 02-11-2016 at 01:30 PM.
    hairychad likes this.
    02-11-2016 01:15 PM

Similar Threads

  1. People ap - how do I set it to open with names, not numbers?
    By Errol Greer in forum Ask a Question
    Replies: 2
    Last Post: 12-14-2015, 06:58 PM
  2. How to set up a kid-friendly Windows 10 device with a child account
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-14-2015, 12:11 PM
  3. The HERE Windows Phone mapping apps get updated with new user agreements
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-14-2015, 12:11 PM
  4. Turn off your phone's display during Continuum with this simple app
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-14-2015, 10:50 AM
  5. can 930 charger be used with 950
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 12-14-2015, 10:42 AM
LINK TO POST COPIED TO CLIPBOARD