1. telomoyo's Avatar
    Is anyone else experiencing this after a missed call? I've had my phone get really (uncomfortably) hot in my pocket after missing a call. When I checked, it was my iris scanner staying on right after the missed call, until I press the power button once then again to turn lock screen off. It has done this with every build...00, .11, .29, and now with .36. My wife's 950XL doesn't do this.
    12-20-2015 01:48 AM
  2. Vijay_Anand's Avatar
    That has happened to me twice so far - yesterday, and today. The 950 got unbearably hot and my skin was smarting for a couple of hours, at least, after I removed the phone from my pocket. I have disabled Windows Hello since and since then, the phone's been cool as a cucumber. And the battery life has been great, too.
    12-22-2015 07:14 AM
  3. garyhartaz's Avatar
    Yup, that happened to me too. At first I thought it was a visual notification feature but alas, why use a medium powered device such as the scanner to make the alert. Good job Microsoft!
    12-22-2015 10:20 AM
  4. xrs22's Avatar
    I get the iris scanner trying to look for me when I use the type c charger. Have to leave the screen on and not put it in lock screen.
    12-22-2015 10:23 AM
  5. 206Husky's Avatar
    Iris scanner has stayed on for me once, can't recall if it was after a missed call or not.
    12-22-2015 02:49 PM
  6. ronaldme's Avatar
    Yup, that happened to me too. At first I thought it was a visual notification feature but alas, why use a medium powered device such as the scanner to make the alert. Good job Microsoft!
    Do you know that Windows Hello is beta?
    12-22-2015 03:02 PM
  7. garyhartaz's Avatar
    Do you know that Windows Hello is beta?
    Not sure what this has to do with the fact that the IRIS turns on when a call is missed? Windows Hello should have nothing to do with missed calls.
    12-23-2015 07:55 PM
  8. Vijay_Anand's Avatar
    Does anyone know if this issue has been fixed with the latest firmware and/or OS updates?
    01-12-2016 07:53 AM
  9. DeathMoJo's Avatar
    Does anyone know if this issue has been fixed with the latest firmware and/or OS updates?
    Might be too early to really say but since have .63 I have not had this issue. I had it 2-3 times prior to it. Windows Hello also seems just a tad bit faster in recognizing me as well.
    01-12-2016 10:10 AM
  10. slysy's Avatar
    I get the iris scanner trying to look for me when I use the type c charger. Have to leave the screen on and not put it in lock screen.
    I get something similar. Is there a fix other than turning off windows hello?
    01-14-2016 04:53 AM
  11. Vijay_Anand's Avatar
    Might be too early to really say but since have .63 I have not had this issue. I had it 2-3 times prior to it. Windows Hello also seems just a tad bit faster in recognizing me as well.
    I will hopefully not have to face this problem once my phone gets .63. Appreciate your reply.
    01-14-2016 12:16 PM
  12. DeathMoJo's Avatar
    I will hopefully not have to face this problem once my phone gets .63. Appreciate your reply.
    I hope so too, still going strong, been almost a week now with no issue.
    01-14-2016 07:22 PM

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