1. bifi323's Avatar
    Hi,

    I got the 950XL and the free display dock offer. However, when I try to redeem it I get stuck on the final page. When I click buy now it redirects me to the same page after about 10 seconds.

    Here's an image:
    2e18d82e1bb455b8560ee7df6241498e.png

    Should I call support? Don't think I can do that today because of Christmas, how long do I have to redeem this offer?

    Thanks!
    12-26-2015 08:48 AM
  2. MadHatter2020's Avatar
    I can't even get this far
    It doesn't recognise my phone as being a microsoft product and won't let me go any further ๐Ÿ˜„
    12-31-2015 04:14 AM
  3. PNX81's Avatar
    I am prompted with "wrong operating system"
    12-31-2015 04:23 AM
  4. madusmacus's Avatar
    I am prompted with "wrong operating system"
    I am getting the same message but im partially through updating to .29 don't know if that's the problem :)
    12-31-2015 05:12 AM
  5. SamJHannan's Avatar
    I am prompted with "wrong operating system"
    Same issue here. Hoping for a fix before the offer expires!
    12-31-2015 05:53 AM
  6. madusmacus's Avatar
    I just went to .29 and I still get wrong operating system
    must be bug their end as I got on my old 950xl phone instantly (2 weeks ago)
    12-31-2015 05:56 AM
  7. OsnaStonie's Avatar
    You did check the gray box on the left bottom, did you?

    Best
    Stonie
    12-31-2015 08:18 AM
  8. bifi323's Avatar
    Of course. It's pretty stupid of me to post a screenshot with it unchecked. Also it's still not working... I hope they don't run out before I finally manage to claim mine. ๐Ÿ˜–
    12-31-2015 09:38 AM

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