1. refishafi's Avatar
    When taking pictures with the XL of a handful of people or more, invariably one or more of those ppl will appear blurred. I never had this problem with the 930, just point and click and got a clear picture. With the XL, even after trying to focus on the picture, I still get some people who appear blurred.

    Known issue? Any ideas?
    01-04-2016 02:49 AM
  2. ronaldme's Avatar
    Clean the lens

    Pictures are clean and clear here, better than a 930.
    01-04-2016 02:51 AM
  3. refishafi's Avatar
    lens is clean - pictures are clean and clear for scenery, or pics of one person - they just get blurry when multiple people are involved
    01-04-2016 04:14 AM
  4. peter leung 10586's Avatar
    When taking pictures with the XL of a handful of people or more, invariably one or more of those ppl will appear blurred. I never had this problem with the 930, just point and click and got a clear picture. With the XL, even after trying to focus on the picture, I still get some people who appear blurred.

    Known issue? Any ideas?
    are they located at different distances from your camera?
    01-04-2016 04:17 AM
  5. Pete's Avatar
    If you're using the Rich Capture feature, this can happen as the phone may be blending two photos together to give you the best lighting.

    Turn off Rich Capture and see if you get the same results. Also, use the "choose the best lighting" tool and move the slider all the way to the top or bottom to see if it removes the blur.
    01-04-2016 04:24 AM
  6. refishafi's Avatar
    nope - e.g. family all lined up or in a close group
    01-04-2016 04:32 AM

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