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  1. vt12's Avatar
    Like one of the Microsoft squares falling off.
    xandros9 likes this.
    01-08-2016 04:28 PM
  2. Indistinguishable's Avatar
    Can you provide a picture?
    01-08-2016 05:12 PM
  3. vt12's Avatar
    Unfortunately not, as I superglued it back on.

    However, here is a picture where you can clearly see that it is wonky (as a result of being put back in). I had to scrape out the ineffective glue and put in some superglue. I'll have to use acetone to wipe off the stains. If I really wanted to I could force it out again, because it is clearly raised and protruding in an uncomfortable way after I put it back in.

    I'm not sure whether I should just return this device or get another back cover. There is no option to get a Microsoft back cover, and I am not a fan of the Mozo cases. Another ridiculous oversight. This is pretty outrageous, coupled with all the other issues that I've had on this device. My continuum dock has not even shipped yet!

    lumia-950-xl-fallen-off-stuck-ms-square.jpg

    It is the bottom right square. You can see the superglue in the sides, too. :'(
    Last edited by vt12; 01-09-2016 at 02:03 AM.
    01-08-2016 06:40 PM
  4. vt12's Avatar
    Amazon gave me a 20% discount 90 off.

    Still, this is a sad indication of build quality. Few things can be so damaging to a customer's view of Microsoft as a serious company as this.
    01-09-2016 06:33 PM
  5. Captpt's Avatar
    UGH sorry... unbelieveable.. Flagship my...
    How could they put such a 2nd class mid-level back cover on these phones, they do know they'd put on display next to iPhone 6, Galaxy S6 and LG 4 didn't they??
    vt12 likes this.
    01-09-2016 07:20 PM
  6. xandros9's Avatar
    That's funny actually.

    Although interesting, I was wondering how those squares were put in actually.
    Laura Knotek and gpobernardo like this.
    01-09-2016 08:25 PM
  7. HeyCori's Avatar
    Call Microsoft, see if you can get a free back cover.
    Laura Knotek likes this.
    01-09-2016 08:33 PM
  8. Pirate Arr's Avatar
    You should've contacted them instead of super gluing it back in. You might've gotten a whole replacement. Sucks you had to experience that.

    Posted via the Windows Central App for Android
    P1ng0fDeath and Laura Knotek like this.
    01-09-2016 08:50 PM
  9. vt12's Avatar
    I have that option. But it's wasted time.

    They do not offer back cover replacement. They will wait for a third party to manufacture it. 😔
    01-10-2016 03:07 AM

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