01-21-2016 10:35 PM
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  1. EliteMikes's Avatar
    So i'm the latest to break my phone. It slide off my bath tub onto the smooth tile surface below which was about 1.5' drop. I know perfect conditions and all, but this was a weak fall.

    Sadly, I've been waiting for my dang mozo cases for over a month now. This just tells me this is one phone I should have stayed away from
    01-18-2016 08:17 AM
  2. JRDEMASKUS's Avatar
    Sure, wait for the case you want, but in the mean time, put on a cheap case to protect your phone, or buy a protection plan.
    Dropping your phone and breaking it is your fault, not the manufacturers'.
    Iain_S, calfee20 and arjunan like this.
    01-18-2016 08:33 AM
  3. EliteMikes's Avatar
    I had a case, it didn't work well.

    MS Complete wasn't an option when I purchased online.

    Am I blaming MS here? I'm blaming a component they used, but not MS. I"m simply stating a fact that it's too brittle. Don't read into things. I take full responsibility. I just wish companies would focus on durability a little more than weight and thickness.
    WPenvy, npoe, techiez and 1 others like this.
    01-18-2016 08:37 AM
  4. Harrie-S's Avatar
    I had a case, it didn't work well.

    MS Complete wasn't an option when I purchased online.

    Am I blaming MS here? I'm blaming a component they used, but not MS. I"m simply stating a fact that it's too brittle. Don't read into things. I take full responsibility. I just wish companies would focus on durability a little more than weight and thickness.
    I agree the weight and thickness are indeed bad for the durability. And I am sorry the screen broke. But if it slipped the other way would it then have landed in water?
    gpobernardo and arjunan like this.
    01-18-2016 08:42 AM
  5. EliteMikes's Avatar
    I agree the weight and thickness are indeed bad for the durability. And I am sorry the screen broke. But if it slipped the other way would it then have landed in water?
    No, empty thankfully. Only set it down to let it restart (couldn't pull down action center). Usually my wife is the one to trash phones. This is one of them days I wish I just went to work instead of wasting PTO for the holiday.
    kristalsoldier likes this.
    01-18-2016 08:53 AM
  6. gordonfink's Avatar
    I might be interested in buying these with broken screens, if you're interested. Just PM me Fair warning though - the screens are expensive and hard to come by, so I can't pay too much.
    01-18-2016 09:03 AM
  7. EliteMikes's Avatar
    01-18-2016 09:46 AM
  8. mtf1380's Avatar
    I had a case, it didn't work well.

    MS Complete wasn't an option when I purchased online.
    I too was unable to get Complete online, but went by the MS Store in the Mall one day and purchased Complete there.

    Also, talking about "perfect conditions", within the first couple of days that I had received my 950XL, I was trying to put on a new cover that UPS had just dropped off...the cover was tight...the phone was slick...I was in my kitchen (18" Tiles). I was putting a lot of force on the phone trying to cram it into the case, at about chest high (you know where this is going), anyway the phone and case "SHOT" out of my hands, and onto the tile floor (with the added velocity)... my heart immediately went to my throat as I picked up the phone...I just could not believe it (on so many levels), but my phone didn't have a scratch on it. "Prefect Conditions" opposite side of the coin.

    I'll probable step on it tonight. LOL
    EliteMikes likes this.
    01-18-2016 04:57 PM
  9. gordonfink's Avatar
    Do you have to be the original buyer for complete, or can you go into a store and buy it for a phone you buy used?
    01-18-2016 05:23 PM
  10. ronaldme's Avatar
    I agree the weight and thickness are indeed bad for the durability.
    That's not necessarily true, a light weight phone is not always a fragile phone.
    01-18-2016 05:44 PM
  11. snakebitten's Avatar
    I'm wondering what compromises in screen brightness and\or vividness have to be made to manufacture a "tougher" screen? All kinds of flagship high end phones have to face the same obstacles.

    For example, I could swear the 640 is a far more resilient phone to taking bumps and bruises. (I could be wrong, but it gets tortured by the grandkids and has been dropped many times) And obviously, that screen would be ballyhooed as awful if it were on a flagship device.

    So I'm thinking the manufacturers kind of have their hands tied. They COULD give us tougher screens. But I bet they'd get hammered in the press.
    01-18-2016 05:54 PM
  12. gordonfink's Avatar
    Hate to admit it, but my 640 has probably been dropped more than any other phone I've ever had, and somehow, it comes through every time.

    I'm wondering what compromises in screen brightness and\or vividness have to be made to manufacture a "tougher" screen? All kinds of flagship high end phones have to face the same obstacles.

    For example, I could swear the 640 is a far more resilient phone to taking bumps and bruises. (I could be wrong, but it gets tortured by the grandkids and has been dropped many times) And obviously, that screen would be ballyhooed as awful if it were on a flagship device.

    So I'm thinking the manufacturers kind of have their hands tied. They COULD give us tougher screens. But I bet they'd get hammered in the press.
    01-18-2016 06:23 PM
  13. ronaldme's Avatar
    Hate to admit it, but my 640 has probably been dropped more than any other phone I've ever had, and somehow, it comes through every time.
    It is not the same a 720p screen than a 2K screen.
    01-18-2016 06:37 PM
  14. the-scotsman's Avatar
    Too brittle? You have data from technical or scientific tests to back that up?

    I've dropped my 950 XL several times from a meter or so, and had no issues. it all depends which way it lands. Gorilla glass is great for scratch resistance, but if you drop your phone and it lands the wrong way, nothing will prevent cracking.
    Iain_S likes this.
    01-18-2016 07:10 PM
  15. mtf1380's Avatar
    Do you have to be the original buyer for complete, or can you go into a store and buy it for a phone you buy used?
    Gordonfink,
    I know that I had to let them inspect the phone before the would sell me Complete, and they entered the serial number into the computer. Now I don’t know if they entered that number to register it, or to confirm P.O.P., or both?
    01-18-2016 08:10 PM
  16. Pirate Arr's Avatar
    Any sheet of glass will shatter. Doesn't matter if it has fancy naming. Glass is glass and glass breaks. Sapphire Glass is actually more brittle than Gorilla Glass

    Posted via the Windows Central App for Android on my Lumia 950 XL
    01-18-2016 08:17 PM
  17. mtf1380's Avatar
    I'm wondering what compromises in screen brightness and\or vividness have to be made to manufacture a "tougher" screen? All kinds of flagship high end phones have to face the same obstacles.

    For example, I could swear the 640 is a far more resilient phone to taking bumps and bruises. (I could be wrong, but it gets tortured by the grandkids and has been dropped many times) And obviously, that screen would be ballyhooed as awful if it were on a flagship device.

    So I'm thinking the manufacturers kind of have their hands tied. They COULD give us tougher screens. But I bet they'd get hammered in the press.
    Snakebitten,
    I read were another very qualified poster (IMHO) said that the G4 glass was supposed to have more flex associated with it, and after reading it I felt a “little” less concerned that if I accidently left my phone in my back pocket and sat down, I wouldn’t crack my screen. Keep in mind, I DO NOT know if this is a fact, but I do trust the poster’s sincerity. But, I am also not going to “intentionally” put it to a test.
    01-18-2016 08:20 PM
  18. Gunbust3r's Avatar
    This is why you buy on a good credit card like Amex. Accidental damage purchase protection would have the money back on your card by now...
    mtf1380 likes this.
    01-18-2016 08:30 PM
  19. ajj3085's Avatar
    "It's reportedly very effective, if imperfect. While conventional soda-lime glass will always break if you drop it from a meter (3.3 feet) above the ground, Gorilla Glass 4 will remain intact 80 percent of the time. "
    01-18-2016 09:06 PM
  20. the-scotsman's Avatar
    01-18-2016 10:52 PM
  21. iampwd's Avatar

    So no liquid in the liquid cooling. That's one way to do it I guess. I might have to stop brag about that. ☺

    Maybe that powder turns to liquid when heated?

    Sent from mTalk
    01-19-2016 01:21 AM
  22. Giddora's Avatar
    No... He's just not very knowledgeable.

    The cooling has small "spores" filled with a liquid that moves heat more efficiently than water or a solid heat sink. He just Thinks that liquid cooling is a heat pipe filled with water, but that wouldn't be as good as the current solution in this size since the coolant wouldn't have hardly anywhere to go.
    01-19-2016 05:14 AM
  23. iPone's Avatar
    Last edited by jmshub; 01-21-2016 at 02:46 PM. Reason: fixed url
    01-19-2016 05:24 AM
  24. EliteMikes's Avatar
    Too brittle? You have data from technical or scientific tests to back that up?

    I've dropped my 950 XL several times from a meter or so, and had no issues. it all depends which way it lands. Gorilla glass is great for scratch resistance, but if you drop your phone and it lands the wrong way, nothing will prevent cracking.
    It's simple. It's harder to prevent scratching. Things need to have flexibility to not crack or shatter. My science is in my experience :) If you want to lend me yours, I'll start my paper with repeatable tests to prove it. Btw, you pretty much repeated what I said, I know if it lands the wrong way nothing will prevent it, but in 2015 (when this phone released), a 1.5 foot fall shouldn't be the end. We as consumers need to ask for more.

    I would be fine having a slightly thicker more durable glass even if it meant my finger might appear to have to float ever so slightly.
    JRDEMASKUS likes this.
    01-19-2016 08:05 AM
  25. snakebitten's Avatar
    It's simple. It's harder to prevent scratching. Things need to have flexibility to not crack or shatter. My science is in my experience :) If you want to lend me yours, I'll start my paper with repeatable tests to prove it. Btw, you pretty much repeated what I said, I know if it lands the wrong way nothing will prevent it, but in 2015 (when this phone released), a 1.5 foot fall shouldn't be the end. We as consumers need to ask for more.

    I would be fine having a slightly thicker more durable glass even if it meant my finger might appear to have to float ever so slightly.
    I hear where you are coming from. But my theory is that most "flagship" purchasers and reviewers would likely puke all over the compromise that would need to be made to toughen that glass up. I have no proof, but I do think there are cheaper phones that are far more screen-durable. (My example was the 640) I'm not sure exactly what it is scientifically that makes that screen so "less brittle", if you will, but it just seems to be. They just don't break easily. (Ironically, if they did, it is cheaper to buy another $50 640 than to repair it) However, if the 950, or any flagship, had that same "less appealing" visually screen of the 640, Microsoft (and Samsung and Apple) would get roasted.

    These modern flagships seem to press the visual appeal on the screen to extremes. Ultra clear and vibrant, they ALL are. I suppose that we choose that appeal over toughness, even though we wish it weren't so.
    EliteMikes likes this.
    01-19-2016 09:54 AM
53 123

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