1. ykottler's Avatar
    i have a Lumia 950 XL. (US Dual Sim)

    i use both English and Hebrew keyboards.

    whenever i use an IM app such as whatsapp, viber skype etc, i face the dreaded "latency problem" where i type and the letters do not appear on the screen, the problem eventualy causess the phone to crash and reboot.

    it is a real pain as i am using whatsapp all the time and it is impossible to compleate even a short conversation without the phone rebooting several times.

    i tried reinstalling and hard resets but to no avail.

    i dont think it is necaseraly a hardware problem as i had the same problem on my 1520 running 10M (in fact that problem is what pushed me to buy the 950XL on launch day in the us)

    i have not found any similar complaint in the forums so im thinking it has something to do with the Hebrew keyboard, (even though the problem also happns when i use te english US keyboard)

    any help would be greatly appriciated.
    Last edited by ykottler; 02-17-2016 at 07:09 AM.
    02-16-2016 03:30 PM
  2. Aviad Kohn's Avatar
    Same problem in my 950 XL and my wife's 1520.
    Hope will it soon!
    BTW in .63 it work great. Now I'm on .107 sadly I can't go back
    02-16-2016 05:35 PM
  3. teiva's Avatar
    Have you updated the firmware yet ykottler?
    02-17-2016 12:36 AM
  4. Aviad Kohn's Avatar
    Have you updated the firmware yet ykottler?
    it's not a phone problem it's the software... Read my comment 1520 &950xl
    02-17-2016 03:02 AM
  5. ykottler's Avatar
    Are you saying they fixed it and then ruined it again?
    02-17-2016 05:14 AM
  6. Aviad Kohn's Avatar
    I think it's Hebrew keyboard only so they don't know its exciting. Sorry for my English.
    02-17-2016 05:22 AM
  7. ykottler's Avatar
    Happens to me in English too. Is there any workaround you know of?
    02-17-2016 05:28 AM
  8. Aviad Kohn's Avatar
    The only thing that work it's to hard reset and DON'T RESTORE BACKUP.i even deleted the backup from the server. But after the next update it will be back 😩 (worked on .29 .71 .107)
    02-17-2016 05:44 AM
  9. ykottler's Avatar
    I will try this.
    02-17-2016 06:47 AM
  10. ykottler's Avatar
    still wating for the firmware to become avaible at it is a us model
    02-17-2016 07:10 AM
  11. Aviad Kohn's Avatar
    I'm with a UK model... I'm waiting too
    02-17-2016 07:31 AM
  12. frnkwstn's Avatar
    Same here, with English (US) / Hungarian keyboard. Very disappointing to struggle with such a core functionality :(
    03-04-2016 06:36 AM
  13. Aviad Kohn's Avatar
    Try hard reset and no backup.
    03-04-2016 07:32 AM
  14. peter leung 10586's Avatar
    I never have this problem because I never restore from backup. each time I reset the phone I start it fresh. no keyboard issue ever encountered in IM apps.
    03-04-2016 08:35 AM

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