03-26-2016 09:08 PM
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  1. signal-2-noise's Avatar
    Got latest Fast Ring build 14283 the other day. It was a long download/install on my 950XL but seems to be good so far.

    Except when it comes to re-pairing the Band 2.

    Band 2 lost connection to Health app I think after the update. Tried hard resetting the Band. Ensured Band was removed as a recognized Bluetooth device in WP settings. When pairing the Band says it was successful but Health app says there was an error. I also uninstalled/reinstalled Health a couple of times but no luck.

    I think I tried everything but I do not plan to reset WP because it's a freakin' hassle

    Ideas? Anyone else have an issue now with Insider/Band2?
    03-12-2016 07:49 PM
  2. martinfab's Avatar
    I went to the band 2 forum on this site and found that the last update caused the issue. It appears there are two options to fix it.
    1. Wait for the next update to the phone
    2. Hard reset phone and band.

    Reluctantly I did the reset. It worked. Took me a day to get my phone back to where I had it. All the little things you don't think about. This is the second hard reset I have had to do since November of 2015. First one was in December. I am in the fast ring so I feel lucky. I must admit, this has been one of the hardest last couple days for me not to move off this platfrom. Hard reset sucks! The tech at the Microsoft store told me that he is in a ring above fast that they use for the techs. He claims he hard resets weekly!
    signal-2-noise likes this.
    03-12-2016 09:51 PM
  3. signal-2-noise's Avatar
    Good to know, martinfab. I won't bother hard resetting phone and just tough it out. Phone is set to track activity anyway and I won't wear Band until resolved.
    03-12-2016 10:19 PM
  4. martinfab's Avatar
    https://blogs.windows.com/windowsexp...w-build-14283/

    More info in blog link above with some other solutions! Some of it pasted below.

    If you have a Microsoft Band 1 or 2 paired to your phone, it will no longer sync after updating to this build due to a system API failure that occurs after the update. If you want to get your Band syncing with your phone again – you can temporarily change the language of your phone as a short term workaround until we release a fix. Additionally, you can also choose to reset your phone to get out of this state – however you may experience this update issue again with the next build until we fix this issue. This issue may also impact Skype video and audio calls.
    03-12-2016 10:28 PM
  5. martinfab's Avatar
    If you do the language change and it works please let me know. I will go that route next time. Thanks
    03-12-2016 10:29 PM
  6. jamrock60's Avatar
    If you do the language change and it works please let me know. I will go that route next time. Thanks
    I change to cCanadian english and it work. You have to keep it on that language for it to continue sync.
    03-12-2016 11:25 PM
  7. beman39's Avatar
    the "change language" trick isn't working for me! this has been the worst update so far for me and I refuse to hard reset my phone and spend another hour setting it up again... I will wait till they fix it with another update.
    03-13-2016 11:19 AM
  8. jlangner's Avatar
    You can also use desktop sync app to sync, but you will still not get notifications. I charge every day syncs while charging.

    Download Microsoft Band Sync app for Windows from Official Microsoft Download Center
    Last edited by jlangner; 03-13-2016 at 08:50 PM.
    03-13-2016 08:31 PM
  9. beman39's Avatar
    enough with RTFM! you don't release an update as broken as this is! fast ring or not, updates are supposed to make things better not worse! end thread!
    Last edited by Guytronic; 03-26-2016 at 10:41 PM. Reason: Inappropriate content removed
    mikepalma and signal-2-noise like this.
    03-13-2016 08:34 PM
  10. muness's Avatar
    so what you're also saying is that MS released an update KNOWING FULL WELL AND AHEAD OF THE RELEASE that this update would break the pairing with the band 2 AND OTHER PROBLEMS and you're all ok with this sh!t? REALLY?!!! wow ok this to me is unacceptable!

    It was in the release notes. If you want your w10 service to be stable don't go with the fast ring. I paved my sp3 after getting burned by fast ring.
    03-13-2016 09:41 PM
  11. oufc_gav's Avatar
    That is the nature of beta testing updates. There will always be things that are broken, changes always bring bugs, that is why they put it out for testing. Especially on the fast ring where you are much nearer the bleeding edge of the development. There are always things that they will want to get tested asap and have to weigh up the desire for that vs the issues that still exist in the release. They clearly state when you sign up that this is the case for the fast ring, and they release notes that say what is fixed and what is broken in the build so you can make your choice about whether to go with it or not.

    There is a reason that manufacturers are going back to closed betas with selected people, too many people who sign up for things without the ability to read who spend their time shouting rather than testing and feeding back.
    seldzar, Corwin_Amber1 and zei20t like this.
    03-14-2016 05:55 AM
  12. fpostrow's Avatar
    So far so good. Added Canadian English to my phone language and Band 2 is back up and running. Easy work around.
    03-14-2016 08:42 AM
  13. beman39's Avatar
    So far so good. Added Canadian English to my phone language and Band 2 is back up and running. Easy work around.
    already tried that, its a no go for me... only solution is to hard reset and I'm not going to do that! its just easier to wait till MS fixes this
    03-14-2016 11:51 AM
  14. beman39's Avatar
    That is the nature of beta testing updates. There will always be things that are broken, changes always bring bugs, that is why they put it out for testing. Especially on the fast ring where you are much nearer the bleeding edge of the development. There are always things that they will want to get tested asap and have to weigh up the desire for that vs the issues that still exist in the release. They clearly state when you sign up that this is the case for the fast ring, and they release notes that say what is fixed and what is broken in the build so you can make your choice about whether to go with it or not.

    There is a reason that manufacturers are going back to closed betas with selected people, too many people who sign up for things without the ability to read who spend their time shouting rather than testing and feeding back.
    I get what you're saying but in ACTUALITY, MS could of held off releasing this 1 week and made sure nothing was broke... they KNEW ahead of release that this would break everybody's band 2 connection... pretty dumb if you ask me LOL
    mikepalma likes this.
    03-14-2016 11:55 AM
  15. oufc_gav's Avatar
    I get what you're saying but in ACTUALITY, MS could of held off releasing this 1 week and made sure nothing was broke... they KNEW ahead of release that this would break everybody's band 2 connection... pretty dumb if you ask me LOL
    But that is unlikely to ever happen - all software has bugs (Google 'iOS Bugs' or 'Android bugs' to see some fairly eye watering ones that made it to full release not just a dev track), branch-based beta development has more. Waiting a week could have meant some bugs fixed, but other new ones appearing.
    Corwin_Amber1 likes this.
    03-14-2016 12:14 PM
  16. Corwin_Amber1's Avatar
    beman39, I do not understand why you would be in the insider program and test preview and beta software, if you don't care about release notes and can not tolerate errors? Why don't you just stay on the preproduction ring or even out of insider programme? Again, don't mean to be rude but trying to understand. Of course, evolving things can mean breaking them. This is not only in software but in every other machine as well. You improve a motor, it takes less fuel with more power, but maybe other problems arise, like less reliability.

    Things have to be learnt. Things ARE complicated, software in some things even more than physical things.
    The wikipedia article about the Dunning-Kruger Effect is always a good read: https://en.wikipedia.org/wiki/Dunnin...3Kruger_effect

    To me, the windows insider program is a great thing. But, hell yes, sometimes you get burned - it IS prerelease / beta. This fact is also well communicated. So why don't you just stay away from it, which is perfectly OK for everybody, and let us have fun?

    I would always prefer a faster release with a known error to a delayed one. So I can actually READ the release notes and then decide for myself. And I would be pretty effing grateful, if you would let me decide myself and not put your point of view on me. Thank you.
    03-14-2016 12:18 PM
  17. jdballard's Avatar
    enough with RTFM! you don't release an update as broken as this is! fast ring or not, updates are supposed to make things better not worse! end thread!
    Sorry, but this is simply not true when talking about pre-release, preview software which is what Fast ring releases are. They are previews and aren't guaranteed to work correctly and it's on you to read the release notes and accept the fact that things that worked before may break. Not trying to sound like a jerk, but the disclaimers are everywhere when using the fast ring. It's still in development, and things that worked before will break. Sometimes after finishing coding functionality you find better, faster, more efficient and more maintainable ways to do things. To implement those changes you have to break what worked before because you can't get it done before the build that gets released, so it ships broken. Sometimes code you depend on that was written by another developer gets changed, breaking your code. There are so many reasons why something that worked in build 12345 breaks in build 13567.
    Last edited by Guytronic; 03-26-2016 at 10:43 PM. Reason: Quote edited
    Corwin_Amber1 likes this.
    03-14-2016 01:02 PM
  18. jdballard's Avatar
    who cares if it was in the release notes! the point is you're all not getting, is why release a broken update?
    it defeats the purpose of UPDATING your phone... you people keep reciting that it was in the release notes like a parrot but not grasping the reality here. this update is fundamentally broken and MS knew that prior to releasing it... HELLOO! do you not get that?
    HELLOO! Do you not get that this is pre-release software? Did you not bother to read the release notes that tells you what's broken before installing it? Do you not read the disclaimer that things may not work as expected? Update or not, Microsoft probably has things in the new build that they want to test now but don't want to wait for every little thing to be fixed? It's ludicrous that you would expect pre-release software to function perfectly in every build. Regressions are a normal part of software development and when you're using a preview build, it's going to happen.

    do you not think this is not dumb? updates are supposed to give forward momentum and not backwards, our phones are supposed to get BETTER not WORSE even if it is a BETA...
    I really don't think you understand the concept of pre-release software or how software development works. Every build is not always an improvement. Even in production level software it happens that things that worked before get broken and it's going to be even worse in pre-release, preview software. Nature of the beast.

    If you don't want things this broken, wait for the over-the-air updates. Then, when things don't work, complain all you like.
    zei20t likes this.
    03-14-2016 01:11 PM
  19. peashooter14's Avatar
    HELLOO! Do you not get that this is pre-release software? Did you not bother to read the release notes that tells you what's broken before installing it? Do you not read the disclaimer that things may not work as expected? Update or not, Microsoft probably has things in the new build that they want to test now but don't want to wait for every little thing to be fixed? It's ludicrous that you would expect pre-release software to function perfectly in every build. Regressions are a normal part of software development and when you're using a preview build, it's going to happen.

    I really don't think you understand the concept of pre-release software or how software development works. Every build is not always an improvement. Even in production level software it happens that things that worked before get broken and it's going to be even worse in pre-release, preview software. Nature of the beast.

    If you don't want things this broken, wait for the over-the-air updates. Then, when things don't work, complain all you like.
    JD, the problem is they shipped production software with the 950XL that was clearly not even close to being ready. So if you wanted more than 4 hours of batter life and any kind of stability, you had to jump on the windows insider program. Then they tease you with a visual voicemail fix (yes, it wasn't in the release code, WTF is up with that?) and you jump on the fast ring, but they don't say FYI this is an entire different branch and you are hosed from any production release fixes for performance.

    All of this could be mitigated if a developer took 20 minutes and update the text label in the windows insider app with a little more information, as well as bug fix and known issues list. It's not hard to push out a toast notification of what the next release has, and do you want it.

    I think its fair that people here wanted a $700 phone to function like a $700 phone. It's not like the OS was stable, and we all jumped on the insider ring. We are all trying to get a phone that isn't a POS. So stop blaming the consumer, when in fact we are all that MSFT probably has left on this platform. I would hate to see the 950XL sales numbers, they are probably less than 100k units.
    03-14-2016 02:49 PM
  20. signal-2-noise's Avatar
    ...when in fact we are all that MSFT probably has left on this platform. I would hate to see the 950XL sales numbers, they are probably less than 100k units.
    100k units sold, 90k units returned. I will hang onto mine because without hope we have nothing.
    Corwin_Amber1 likes this.
    03-14-2016 02:57 PM
  21. Corwin_Amber1's Avatar
    I was quite agitated with the blunt response that, to me, seemed to show a 'I do not understand it, so how hard can it be' mentality. Believe it or not, my 950XL was quite fine from the beginning (and yes, I had it first day and also I payed what everybody in the US paid - in Euros). To me, it was always OK and has become better, since. Maybe I was just lucky...
    They even stated on twitter that now was a good point in time to move to slow ring if somebody was not willing to cope with faster, more bug prone builds. But a person who says 'who cares about release notes' would never have gotten it, anyway. The Threshold builds are pretty sweet for some time now.
    03-14-2016 03:52 PM
  22. beman39's Avatar
    HELLOO! Do you not get that this is pre-release software? Did you not bother to read the release notes that tells you what's broken before installing it? Do you not read the disclaimer that things may not work as expected? Update or not, Microsoft probably has things in the new build that they want to test now but don't want to wait for every little thing to be fixed? It's ludicrous that you would expect pre-release software to function perfectly in every build. Regressions are a normal part of software development and when you're using a preview build, it's going to happen.



    I really don't think you understand the concept of pre-release software or how software development works. Every build is not always an improvement. Even in production level software it happens that things that worked before get broken and it's going to be even worse in pre-release, preview software. Nature of the beast.

    If you don't want things this broken, wait for the over-the-air updates. Then, when things don't work, complain all you like.
    first off I understand completely what pre-release software is, but what your describing is when MS ACCIDENTLY breaks something because of incompetence or when sh!t happens... I understand all that, but to PURPOSELY release it with bugs knowing BEFORE HAND that the updates is rubbish? that's just stupid and all of you going along with this and making excuses for MS is just as dumb... sorry but that's the way I see it and no one will ever change my mind about that...
    03-14-2016 03:57 PM
  23. jdballard's Avatar
    JD, the problem is they shipped production software with the 950XL that was clearly not even close to being ready.
    That's a completely different argument and I'm not disputing the initial production release was delivered incomplete/as good as it should have been.

    So if you wanted more than 4 hours of batter life and any kind of stability, you had to jump on the windows insider program. Then they tease you with a visual voicemail fix (yes, it wasn't in the release code, WTF is up with that?) and you jump on the fast ring, but they don't say FYI this is an entire different branch and you are hosed from any production release fixes for performance.
    So you're saying that when they announced the fast ring builds that they didn't make it clear that this was a Redstone build? Sorry, that's on the consumer - the info was out there (and while here they don't call it Redstone, the words "development branch" should make you stop and realize this isn't the production branch). As for the VVM fix: why wasn't it in the release code? Because as convenient as VVM is, it's easy to work around and live without. It's a convenience and nothing more. It probably wasn't feasible to get it done in time for the initial release.

    All of this could be mitigated if a developer took 20 minutes and update the text label in the windows insider app with a little more information, as well as bug fix and known issues list. It's not hard to push out a toast notification of what the next release has, and do you want it.
    Again, this info was out there: see this Windows Central article on 14283 about what's fixed and broken (there was one for 14267 as well) along with this one from MS - both of which contain the notes you ask for - both including info that it breaks band syncing and the workarounds.

    I think its fair that people here wanted a $700 phone to function like a $700 phone. It's not like the OS was stable, and we all jumped on the insider ring. We are all trying to get a phone that isn't a POS. So stop blaming the consumer, when in fact we are all that MSFT probably has left on this platform. I would hate to see the 950XL sales numbers, they are probably less than 100k units.
    It's absolutely fair to expect a $700 phone to work like one. And I agree the experience of lots of people hasn't been that of a $700 phone. I must be one of the lucky ones because my experience with the 950XL has been pretty good. Very few random reboots (probably 2-3 since mid-Dec.), very few freezes (probably 5-6 since mid-Dec.) That said, my battery life is below expectations and I'm glad for rapid charging.

    As for blaming the consumer? I don't if you're running on a production release - and there have been issues with the production release. Whether it's the OS or hardware or some combo, my perception of the number of people with problems on the production release seems too high for me to believe it's a normal number (because there are always issues). The second you go to a development branch, though, I will blame the consumer because there are plenty of warnings out there.

    And as for "MSFT has left on this platform", that shouldn't be a surprise to anyone. Microsoft is making a phone because they absolutely need to have something in the mobile market for future plans, but they have absolutely ceded the market (at least in the U.S.) to Apple and Google for the short term. Long term will tell.
    Corwin_Amber1 likes this.
    03-14-2016 06:23 PM
  24. jdballard's Avatar
    first off I understand completely what pre-release software is, but what your describing is when MS ACCIDENTLY breaks something because of incompetence or when sh!t happens... I understand all that, but to PURPOSELY release it with bugs knowing BEFORE HAND that the updates is rubbish? that's just stupid and all of you going along with this and making excuses for MS is just as dumb... sorry but that's the way I see it and no one will ever change my mind about that...
    The fact it's pre-release software means that it will ship with known issues. In their warning they even tell you might not be able to make phone calls on a smartphone. Heck, even production level software ships with known issues. There's probably hundreds (if not thousands) of open bugs (not feature requests) in the production version of Windows 10. At some point, software has to ship which you means you reach a level where you can live with the known issues. That standard is a lot higher than pre-release software. And, believe it or not, being able to sync with a MS Band or Band 2 probably isn't the highest priority issue on their list.

    I haven't made excuses for what they've released to production. I still think battery life is inadequate and I know people are still having issues (freezes, random reboots) they shouldn't be seeing on production level software and I'm guessing it's in higher numbers than the average (although we'll never know). But I will excuse MS when people install pre-release software on their phones and then complain it doesn't work.
    Corwin_Amber1 and chezm like this.
    03-14-2016 06:34 PM
  25. Corwin_Amber1's Avatar
    first off I understand completely what pre-release software is, but what your describing is when MS ACCIDENTLY breaks something because of incompetence or when sh!t happens... I understand all that, but to PURPOSELY release it with bugs knowing BEFORE HAND that the updates is rubbish? that's just stupid and all of you going along with this and making excuses for MS is just as dumb... sorry but that's the way I see it and no one will ever change my mind about that...
    Please consider this: Did anybody force you to install the build? Or have you been properly and many times been warned about possible issues and even been given beforehand knowledge of this known issue? You even got the workaround. Did you then decide to ignore it but make a load of fuss about it here and call us dumb?

    Seriously, I do not get what your problem is...
    jdballard, zei20t and oufc_gav like this.
    03-15-2016 11:04 AM
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