1. Robert Kieffer's Avatar
    Any one else have issues with pandora, vlc, and groove not continuing after playing a song? The phone will play a track and then get stuck. Only way to get the next track to play is to pause and play, or in pandora's case skip to the next song. I noticed when it happens, no audio will play from the phone (ring tones, notifications etc).

    Maybe sound card driver issue?
    03-29-2016 11:19 AM
  2. Robert Kieffer's Avatar
    I guess I'm the only one? Looks like I will be sending it back for warranty.
    03-31-2016 07:54 AM
  3. GRuthen's Avatar
    I have experienced this issue. However, the bigger issue for me is that all audio playback is "choppy". The audio will hang for a fraction of a second every few seconds. The problem is occassionally not present, but once it starts, all players are affected (Groove, Spotify, Podcast). The weird thing is, call audio is fine, and video audio is also fine. It's really annoying!
    Lex D likes this.
    05-17-2016 06:56 PM
  4. JRDEMASKUS's Avatar
    I am experiencing ALOT of dropout/ choppy playback, or music just stops playing.
    I am using Bluetooth, Groove, and an SD card where my music is stored.
    .420 build (all of them really)

    To be honest, this issue is not isolated to my 950 XL, or a single BT headset, as I also find it can happen on my HTC M9.

    Today, just to test, I turned off WiFi while I worked in the yard.
    I experienced NO dropouts, or choppy playback. The music player never stopped.

    This is just one test, over 4 hours. I will update as I continue testing over the next few days.
    mtf1380 likes this.
    06-20-2016 05:19 PM
  5. JRDEMASKUS's Avatar
    I went back outside after my last comment, I hadn't turned the WiFi back off, and almost immediately I started getting dropouts again.
    I turned the WiFi back off and the dropout went away.
    06-20-2016 10:24 PM
  6. Rob Reynolds's Avatar
    I'm currently having problems with Groove regarding lack of sound. When I try to play a song, I'm not getting any music from either headphones or from phone. All other sounds are working as is you tube. Even downloaded another media player and that is working fine
    06-22-2016 04:16 PM
  7. Lex D's Avatar
    Thank god I found a post that people are experiencing the same thing as me.
    It is the most frustrating thing, and all I seem to be able to do to solve is to restart the phone.

    I haven't yet worked out what triggers this issue - I suspect it has something to do with plugging in the headphones.
    But it affects audio from video (ie youtube, facebook) and audio (groove). Sound is "choppy". The audio will hang for a fraction of a second every few seconds.

    I restart the phone, and then all volumes (notifications & media) are now on max.

    I am sick of doing this - it is a lumia 950, only 8 months old, I shouldn't have to put up with this inferior functionality!
    Two updates ago seemed to fix this issue, but the last update has now re-introduced it.
    Last edited by Lex D; 07-04-2016 at 10:10 PM.
    07-04-2016 07:47 PM
  8. JRDEMASKUS's Avatar
    It is the most frustrating thing, and all I seem to be able to do to solve is to restart the phone.
    Sound is "choppy". The audio will hang for a fraction of a second every few seconds.
    That has only happened to me once?
    My biggest problem is the WiFi(?) interference.
    07-05-2016 10:11 AM
  9. Lex D's Avatar
    Have confirmed that the trigger is headphones.

    1) was watching a video from facebook through the ie site (not the app)
    2) paused video and plugged in headphones
    3) audio is now choppy
    4) unplugged headphones and resumed video - audio is fine
    5) plugged back in - audio choppy again. Played a song through groove - audio still choppy.
    RumoredNow likes this.
    07-05-2016 09:19 PM
  10. Lex D's Avatar
    I tested this with WiFi today.
    Experienced the choppy playback. I was not connected to WiFi, however I turned the WiFi availability off, then back on, and the choppiness was gone.
    As with @JRDEMASKUS, this is just one test. Will report back on further findings.
    Happy to say, though, that if this works it is significantly less painful than re-booting the whole phone.
    07-07-2016 09:04 PM
  11. JRDEMASKUS's Avatar
    I am experiencing ALOT of dropout/ choppy playback, or music just stops playing.
    I am using Bluetooth, Groove, and an SD card where my music is stored.
    .420 build (all of them really)

    To be honest, this issue is not isolated to my 950 XL, or a single BT headset, as I also find it can happen on my HTC M9.

    Today, just to test, I turned off WiFi while I worked in the yard.
    I experienced NO dropouts, or choppy playback. The music player never stopped.

    This is just one test, over 4 hours. I will update as I continue testing over the next few days.
    For the last week I have been using the HTC M9 as my primary phone for work, as the app I need to use is not available for Windows Phone.
    I have been having trouble uploading photos over mobile, have to turn off the WiFi.
    Today the music repeatedly stopped playing. I checked and the WiFi was on.
    Turned off WiFi and the problem went away.

    So Good News, my "Flagship" Windows Phone is no worse than my "Flagship" Android phone. Also, Android still is not reading my text messages like WP does. Music doesn't shuffle any better either. With several new folders of music, I am still hearing songs repeat the next day, despite the fact that I have several 7 hour days worth of music.
    The M9 is filthy with dirt all over the Otter box. Glad I am not trashing the 950XL. I can't use the zipper case because I need the phone in my hand, several times an hour.
    09-28-2016 10:08 PM

Similar Threads

  1. How can I get all of my files and music videos back?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-01-2016, 08:03 AM
  2. 950 XL - size - any issues?
    By Nobby Stiles in forum Microsoft Lumia 950 XL
    Replies: 6
    Last Post: 03-31-2016, 08:37 AM
  3. How can I fix a music issue?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 03-29-2016, 11:17 AM
  4. Replies: 1
    Last Post: 03-28-2016, 10:38 PM
  5. Surface Dock 4 Instability Issues,any help?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 03-28-2016, 08:14 PM
LINK TO POST COPIED TO CLIPBOARD