1. Ryujingt3's Avatar
    I bought a 950XL from Thailand.

    It doesn't charge using third party USB C cables.

    It doesn't charge if I insert the plug in to a travel charger.

    It doesn't charge if I plug the USB C cable it came with in to a power bank.

    What do you suggest?

    Thanks.

    Ian
    04-19-2016 04:34 AM
  2. Gaurav Sag's Avatar
    You can use any Microsoft v3.1, Type-C reversible connector , that will resolve your issue
    04-19-2016 07:03 AM
  3. Ryujingt3's Avatar
    Where can I get a list of ones that are compatible?

    Thanks.
    04-20-2016 01:10 AM
  4. Gaurav Sag's Avatar
    Where can I get a list of ones that are compatible?

    Thanks.
    you can buy from am ozone or local Microsoft store
    04-22-2016 05:54 AM
  5. Roscoe T Zern's Avatar
    Ive' tried to get this cord at several MS stores but none carry.
    05-02-2016 03:42 PM
  6. Sergiusz Jasper's Avatar
    Also I have found that oneplus 2 charger and C cable works with no issues.
    05-02-2016 03:47 PM
  7. Gaurav Sag's Avatar
    Ive' tried to get this cord at several MS stores but none carry.
    You can ask him to place to order and once it rech you can ask them to call you . As its Microsoft product so they are last point of contact .
    05-03-2016 12:55 AM
  8. tsax6010's Avatar
    There has been a flood of cheap USB-C cables that do not conform to the standard. A Google Engineer has been testing cables and posting reviews on Amazon and his G+ account to help people steer clear of the junk.


    The charger itself should be at least 2amp, but the USB-C cable (or adapter for an existing micro/mini USB cable) needs to strictly adhere to specs.
    xandros9 likes this.
    05-03-2016 08:05 AM
  9. Thazal's Avatar
    Look at Ventev, MS stores in the US sell at least the wall charger, I bought the car charger from the windows central shop at a good discount. Ventev Wall Charger / Ventev Car Charger
    05-03-2016 12:16 PM
  10. TheJoester09's Avatar
    I use a cable from Joto:

    http://www.amazon.com/JOTO-Standard-...pUvbUpU3476650

    I use this in the car, and it does the job:

    http://www.amazon.com/Yoobao-Charger...pUvbUpU3476650

    I haven't tried any aftermarket wall chargers though.
    05-03-2016 01:29 PM
  11. hprvez's Avatar
    I charge my 950xl with every usb-c cable, every power bank and every single wall charger I tried
    05-04-2016 02:10 AM

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