1. Windows Central Question's Avatar
    Got my 950 XL in January. Love the camera and was going to use it for an upcoming trip to Alaska. So of course it slipped out of my pocket yesterday and now the screen won't rotate. Everything else works perfectly but camera is stuck in upside down portrait. My phone is under warranty but since I dropped it I assume it won't be covered. Does anyone know if I can take it anywhere to be fixed? Anything under the cost of a brand new phone could be reasonable. I could possibly live with the issue but would have to manually rotate all my images and videos which would be a pain.
    05-31-2016 10:58 AM
  2. Chintan Gohel's Avatar
    Got my 950 XL in January. Love the camera and was going to use it for an upcoming trip to Alaska. So of course it slipped out of my pocket yesterday and now the screen won't rotate. Everything else works perfectly but camera is stuck in upside down portrait. My phone is under warranty but since I dropped it I assume it won't be covered. Does anyone know if I can take it anywhere to be fixed? Anything under the cost of a brand new phone could be reasonable. I could possibly live with the issue but would have to manually rotate all my images and videos which would be a pain.
    At least try with the place where you got the phone from for warranty - check if they can repair it, you never know
    05-31-2016 12:19 PM

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