04-10-2017 10:45 AM
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  1. gr021857's Avatar
    09-18-2016 06:18 PM
  2. wps81's Avatar
    Thank you!

    Can I ask how long have you been using the new battery and have you seen new battery damaged by fast charging and random reboot since?
    09-19-2016 04:49 AM
  3. Blakatak's Avatar
    I'm experiencing the exact same thing. I thought that it was because I was on the Insider Fast Ring as it started happening with the first Redstone 2 builds - 14905, then 14915, then 14926 and now again today on 14936. I did a hard reset on 14926 and it persisted. My firmware is 01078.00053.16236.35006, which I think came out around the same time, and I've heard that's the culprit, that it causes the battery to fail. I've seen posts on Reddit where people with this issue replaced the battery and it went away. I'm going to go to the Microsoft Store tomorrow and hopefully that will fix it.
    09-28-2016 09:27 PM
  4. Ryan Kwong's Avatar
    It surely isn't any of the Insider builds. I was on all the Production builds since January when I got my phone. I started to experience these crashes/green flash/unlock reset/constant reboot when battery drops to like 40% or less after the second Anniversary Update. The battery warranty is sadly only 6 months so I just went ahead and bought the battery mentioned in this thread. I will receive it hopefully in a week. I'm afraid it may cause an issue with my new battery eventually if it isn't fixed in any of the latest builds.
    09-30-2016 02:37 PM
  5. gr021857's Avatar
    Hi all, unfortunately my issue has returned :( only 8 months out of the battery and I'm having the same issues again, it started around 10% and has slowly worked up to happening at 40% today.

    I really don't know what to do now, as I want to be a part of the Redstone 3 testing but I also need a phone that works. Paying another £30+ for another battery is really annoying and I've only had the phone a year and 5 months, so that's 2 batteries dead within what would be a 24 month contract (I luckily dropped out of contracts and am on a rolling £10 contract).

    It has to be a defective handset, why are others not seeing this?
    04-10-2017 10:45 AM
30 12

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