Terrible battery/voice mail bug

[Bigfireq]

I'm not sure if this is just a problem with my phone, or something more general, but a few updates ago, maybe a week or two, I ran into a disastrous bug with voice mail and power. The symptoms are that I go to the voice mail tab, and I see in the top left the word "synching" continuously. The phone gets very hot and runs out of juice very quickly. It's running so hot that most chargers can't actually charge it fast enough.

Has anyone else seen this? I think this is a huge bug, but it seems like if it was effecting everyone there'd be a huge outcry.

 

[PJL99]

I had a similar issue. Resetting the phone corrected it.

 

[Bigfireq]

When you reset it, were you able to restore from a backup, or did you have to reset up everything from scratch to not reintroduce the problem?

 

[PJL99]

When you reset it, were you able to restore from a backup, or did you have to reset up everything from scratch to not reintroduce the problem?

All settings were automatically applied after the reset. Some of the apps needed to download, but even those that required a password to sign into the app remembered the password once the app was loaded.

 

[Chintan Gohel]

I'm not sure if this is just a problem with my phone, or something more general, but a few updates ago, maybe a week or two, I ran into a disastrous bug with voice mail and power. The symptoms are that I go to the voice mail tab, and I see in the top left the word "synching" continuously. The phone gets very hot and runs out of juice very quickly. It's running so hot that most chargers can't actually charge it fast enough.

Has anyone else seen this? I think this is a huge bug, but it seems like if it was effecting everyone there'd be a huge outcry.

I had a similar issue. Resetting the phone corrected it.

this is on the official builds or insider builds? A soft reset didn't work?

 

[Bigfireq]

No, you need to do a hard reset. I did so, and had it restore from a backup, and everything's working fine now.

 

[Bigfireq]

And to answer your question, this is for the insider builds.

 

[Chintan Gohel]

And to answer your question, this is for the insider builds.

glad that you solved the issue - by default I always suggest a soft reset and try other options before recommending a hard reset

 

[Cartman]

This issue is fixed in 14393. It was happening to me too.