Lumia 950XL update error code - 0x8024402f

[vince8603]

i just checked the phone and press update
after checked t show me the msg as below :

There were some problems installing updates, but we'll try again later.
If you keep seeing this and wants to search the web or contact spport for information
this may help : 0x8024402f

What happen ????

 

[Chintan Gohel]

try a restart and check again - simplest solution I can think of right now before checking for more info

 

[abhishek singh21]

i just checked the phone and press update
after checked t show me the msg as below :

There were some problems installing updates, but we'll try again later.
If you keep seeing this and wants to search the web or contact spport for information
this may help : 0x8024402f

What happen ????

Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/...8024402f/e0e2c839-c04a-4452-819a-5a64eed4287a


you can follow these steps as mentioned in the forums:

Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.




If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.

 

[Chintan Gohel]

One solution I found was to try checking for updates using a different wifi connection

 

[Chintan Gohel]

Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/...8024402f/e0e2c839-c04a-4452-819a-5a64eed4287a


you can follow these steps as mentioned in the forums:

Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.
If the same issue persist try to uncheck "Give me updates for other Microsoft products when I update Windows".
Here's how to do it:
1. Go to "Settings".
2 Then to "Update & Security".
3. Then to "Windows Update".
4. Tap on "Advance Options".
5. Uncheck "Give me updates for other Microsoft products when I update Windows"

If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.

good research but did you consider that the option in point 5 doesn't exist for mobile devices?

 

[vince8603]

Hi bro

I restart phone aldy, still the same ...

 

[vince8603]

Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/...8024402f/e0e2c839-c04a-4452-819a-5a64eed4287a


you can follow these steps as mentioned in the forums:

Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.
If the same issue persist try to uncheck "Give me updates for other Microsoft products when I update Windows".
Here's how to do it:
1. Go to "Settings".
2 Then to "Update & Security".
3. Then to "Windows Update".
4. Tap on "Advance Options".
5. Uncheck "Give me updates for other Microsoft products when I update Windows"

If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.

Hi bro,

I dun hv point 5 you mentioned ................

 

[abhishek singh21]

good research but did you consider that the option in point 5 doesn't exist for mobile devices?

yes i NOTICED that too, but as i already mentioned in my last post the " you can follow these steps as mentioned in the forums (MICROSOFT) " all credits to OP ( microsoft forum moderator)

the whole thing made no sense, edited it to fix the flaws ;D

 

[abhishek singh21]

I dun hv point 5 you mentioned ................

leave that step out, did you try rest of the troubleshooter ?

 

[Chintan Gohel]

Hi bro

I restart phone aldy, still the same ...

okay, what OS version are you on right now?

 

[vince8603]

Bro abhishek singh21 and Chintan Gohel

i tried to disconnect wifi and useing my phone data now
checked update again and din show the msg anymore
just show my phone is up to date.

hmmm i think maybe related with my PC ? maybe ....
Because i just done updated to Windows Anniversary for my PC

 

[vince8603]

okay, what OS version are you on right now?

OS build : 10.0.10586.494

 

[abhishek singh21]

din show the msg anymore

whats din?

your issue was with the wifi connection, as with your mobile data you could check for updates positively.

 

[vince8603]

whats din?

your issue was with the wifi connection, as with your mobile data you could check for updates positively.

didn't

 

[Chintan Gohel]

OS build : 10.0.10586.494

that's the latest official version so there wouldn't be any OS updates available. Anniversary update isn't available yet for phones.

 

[PGrey]

You CAN set Microsoft apps (all apps really) to auto-update, it's in the "Store-App", under settings.
This is more or less the same as the checkbox, on the desktop version, except that it updates non-MS apps as well.

-pete