1. vince8603's Avatar
    i just checked the phone and press update
    after checked t show me the msg as below :

    There were some problems installing updates, but we'll try again later.
    If you keep seeing this and wants to search the web or contact spport for information
    this may help : 0x8024402f

    What happen ????
    08-06-2016 12:05 PM
  2. Chintan Gohel's Avatar
    try a restart and check again - simplest solution I can think of right now before checking for more info
    08-06-2016 12:07 PM
  3. abhishek singh21's Avatar
    i just checked the phone and press update
    after checked t show me the msg as below :

    There were some problems installing updates, but we'll try again later.
    If you keep seeing this and wants to search the web or contact spport for information
    this may help : 0x8024402f

    What happen ????
    Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/m...a-5a64eed4287a


    you can follow these steps as mentioned in the forums:

    Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.




    If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.
    08-06-2016 12:09 PM
  4. Chintan Gohel's Avatar
    One solution I found was to try checking for updates using a different wifi connection
    vince8603 likes this.
    08-06-2016 12:09 PM
  5. Chintan Gohel's Avatar
    Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/m...a-5a64eed4287a


    you can follow these steps as mentioned in the forums:

    Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.
    If the same issue persist try to uncheck "Give me updates for other Microsoft products when I update Windows".
    Here's how to do it:
    1. Go to "Settings".
    2 Then to "Update & Security".
    3. Then to "Windows Update".
    4. Tap on "Advance Options".
    5. Uncheck "Give me updates for other Microsoft products when I update Windows"

    If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.
    good research but did you consider that the option in point 5 doesn't exist for mobile devices?
    08-06-2016 12:11 PM
  6. vince8603's Avatar
    Hi bro

    I restart phone aldy, still the same ...
    08-06-2016 12:14 PM
  7. vince8603's Avatar
    Here is the link to official thread on microsoft forums about the same issue : http://answers.microsoft.com/en-us/m...a-5a64eed4287a


    you can follow these steps as mentioned in the forums:

    Your error code 0x8024402f could be connection related since you already did hard and soft reset, Please try connecting to a different network then try the update again.
    If the same issue persist try to uncheck "Give me updates for other Microsoft products when I update Windows".
    Here's how to do it:
    1. Go to "Settings".
    2 Then to "Update & Security".
    3. Then to "Windows Update".
    4. Tap on "Advance Options".
    5. Uncheck "Give me updates for other Microsoft products when I update Windows"

    If these steps still does not work, please try resetting your phone using the Windows Device Recovery Tool.
    Hi bro,

    I dun hv point 5 you mentioned ................
    08-06-2016 12:15 PM
  8. abhishek singh21's Avatar
    good research but did you consider that the option in point 5 doesn't exist for mobile devices?
    yes i NOTICED that too, but as i already mentioned in my last post the " you can follow these steps as mentioned in the forums (MICROSOFT) " all credits to OP ( microsoft forum moderator) :D

    the whole thing made no sense, edited it to fix the flaws ;D
    08-06-2016 12:15 PM
  9. abhishek singh21's Avatar
    I dun hv point 5 you mentioned ................
    leave that step out, did you try rest of the troubleshooter ?
    08-06-2016 12:16 PM
  10. Chintan Gohel's Avatar
    Hi bro

    I restart phone aldy, still the same ...
    okay, what OS version are you on right now?
    08-06-2016 12:20 PM
  11. vince8603's Avatar
    Bro abhishek singh21 and Chintan Gohel

    i tried to disconnect wifi and useing my phone data now
    checked update again and din show the msg anymore
    just show my phone is up to date.

    hmmm i think maybe related with my PC ? maybe ....
    Because i just done updated to Windows Anniversary for my PC
    08-06-2016 12:20 PM
  12. vince8603's Avatar
    okay, what OS version are you on right now?
    OS build : 10.0.10586.494
    08-06-2016 12:21 PM
  13. abhishek singh21's Avatar
    din show the msg anymore
    whats din?

    your issue was with the wifi connection, as with your mobile data you could check for updates positively.
    08-06-2016 12:28 PM
  14. vince8603's Avatar
    whats din?

    your issue was with the wifi connection, as with your mobile data you could check for updates positively.
    didn't :)
    08-06-2016 12:31 PM
  15. Chintan Gohel's Avatar
    OS build : 10.0.10586.494
    that's the latest official version so there wouldn't be any OS updates available. Anniversary update isn't available yet for phones.
    abhishek singh21 likes this.
    08-06-2016 01:01 PM
  16. PGrey's Avatar
    You CAN set Microsoft apps (all apps really) to auto-update, it's in the "Store-App", under settings.
    This is more or less the same as the checkbox, on the desktop version, except that it updates non-MS apps as well.

    -pete
    Chintan Gohel likes this.
    08-06-2016 02:02 PM

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