1. Zolotoy's Avatar
    After last insider preview update all my email accounts stopped working.
    Ant idea?
    08-22-2016 04:56 PM
  2. Chintan Gohel's Avatar
    After last insider preview update all my email accounts stopped working.
    Ant idea?
    checked for app updates in store?
    Have you tried a soft reset? Or deleting one of the accounts and adding it back?
    08-23-2016 01:50 AM
  3. a1mark's Avatar
    I had an issue like this following a recent update. Two email accounts, neither would update. Cant get into settings, it's as though they dont exist. Cant remove them, they're not there. Cant add them they already exist. Cant uninstall Outlook. Had to do a complete reset.

    Make sure you have a good back up. Make sure your MS account is the first one you add otherwise you dont getyt opportunity to restore. Also, dont make the mistake I did of having double authentication turned on. If you do yo uneed to get the code from a text they send you but you're unable to read it. Turn double auth off untoil you've done the restore and then switch it back on again - if you use it that is.

    Good luck!

    (now mine is OK i seem to have caught the issue where wifi keeps dropping!)
    Last edited by a1mark; 08-23-2016 at 03:42 AM. Reason: typos/clarification
    Chintan Gohel likes this.
    08-23-2016 03:41 AM
  4. Zolotoy's Avatar
    Yes, I tried soft reset and I checked the store. A few apps were downloaded including MS People.

    No, I am not doing hard reset. The phone is still working: It shows time, it texts, and even places and receives phone calls. Not like stupid iPhone.
    08-23-2016 06:02 AM
  5. Zolotoy's Avatar
    I cannot remove or delete email accounts. Anyone else is experiencing the same?
    08-23-2016 07:52 AM
  6. Zolotoy's Avatar
    It's still trying
    wp_ss_20160823_0001-1-.jpg
    Attached Thumbnails wp_ss_20160805_0001-1-.jpg  
    08-23-2016 09:04 AM
  7. Chintan Gohel's Avatar
    Maybe give it time or try a different internet connection or eventually try the factory reset
    08-24-2016 10:15 AM
  8. Zolotoy's Avatar
    No, it's totally gone. No email is working. Nice.
    08-24-2016 11:49 AM
  9. Jakoh's Avatar
    i had this issue after an update, a simple restart fixed it.
    08-24-2016 12:04 PM
  10. Zolotoy's Avatar
    No, It's not helping. Neither soft reset.
    08-24-2016 12:08 PM
  11. kaktus1389's Avatar
    Do you have issues with all accounts or only google account?
    08-24-2016 01:17 PM
  12. PJL99's Avatar
    After last insider preview update all my email accounts stopped working.
    Ant idea?
    My idea since none of your other options seems to have worked: Do a hard reset using WDRT and stay away from Insider builds.

    There was an issue with GMail that Google was supposed to have fixed earlier this month.
    08-24-2016 01:20 PM
  13. Zolotoy's Avatar
    Ok, finally decided to reset. I used factory reset on the phone. Do I need to update firmware and OS?
    08-24-2016 01:37 PM
  14. Chintan Gohel's Avatar
    Ok, finally decided to reset. I used factory reset on the phone. Do I need to update firmware and OS?
    yes, of course. Update OS, firmware and lastly apps
    08-25-2016 07:08 AM
  15. Zolotoy's Avatar
    Well, after the reset I still had the latest firmware and OS. That's a reason I was asking.
    Chintan Gohel likes this.
    08-25-2016 03:59 PM
  16. Chintan Gohel's Avatar
    Well, after the reset I still had the latest firmware and OS. That's a reason I was asking.
    then there would be nothing to install if you have the latest updates
    08-26-2016 11:58 AM

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