1. Cosmin Reti's Avatar
    Hi,
    I have this issues since i have upgraded to anniversary update. I'm usinf my Lumia 950XL for running and i use endomondo and music as application during running. After about 15 min of running my sound level goes to 10 and no matter what i do, always goes to 0 and i can't hear anything on my headphones. It working like a protection or so beacause if i remove the headphones from my phone i can hear the music in speaker but not in headphones anymore. After a while i can use the headphones again. I looks like a protection :) because i have no other issues, sound is clear, the phone is not hot, just the sound volume for headphone goes down to 0 and nothing can be done. Thanx a lot.
    08-30-2016 01:44 PM
  2. Chintan Gohel's Avatar
    does it happen with other earphones or headphones?
    08-30-2016 01:55 PM
  3. Cosmin Reti's Avatar
    Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.
    08-30-2016 02:21 PM
  4. Cosmin Reti's Avatar
    Sorry, earphones, not headphones.
    08-30-2016 02:24 PM
  5. Chintan Gohel's Avatar
    Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.
    Sorry, earphones, not headphones.
    I'm not sure what the issue could be. Lets wait for the next update - but you can also submit feedback on the issue in feedback hub
    09-03-2016 05:14 AM
  6. PJL99's Avatar
    Yes, i tryed with some headphone from samsung galaxy note 3, and with headphones from HTC One. Same experience, after 15 to 20 minutes of running the volume for headphones gos to 0, the speaker is working if i remove the headphones.
    You had the same experience with the earphones on the different devices? Sound like an earphone or app issue, not a 950XL issue.
    Chintan Gohel likes this.
    09-03-2016 09:43 AM

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