1. Saad Rashid's Avatar
    Hey there.
    My Lumia 950 xl has frozen three times since anniversary update. It gets frozen when there's a text message notification and only 15% of display from top is visible. Rest is black. The sound is also stuck giving annoying sound. Have to do reset by pressing volume up and power buttons together. Has anyone else faced the issue yet?
    09-10-2016 11:16 AM
  2. Maurizio Troso's Avatar
    Hey there.
    My Lumia 950 xl has frozen three times since anniversary update. It gets frozen when there's a text message notification and only 15% of display from top is visible. Rest is black. The sound is also stuck giving annoying sound. Have to do reset by pressing volume up and power buttons together. Has anyone else faced the issue yet?
    Soft reset is vol DOWN + power (or, in X5X devices, simply holding power 15 secs)
    09-10-2016 11:28 AM
  3. MAK11's Avatar
    Your battery is shot. Open your phone and you will see that it has already swollen.
    09-10-2016 01:31 PM

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