1. NutmegState's Avatar
    My 950XL works fine except that every single update has required me to pull the battery for the update to complete.

    The issue is the same, update runs and installs. Then at some point it reboots. You see the Microsoft logo then you see the blue Windows Logo and then -- nothing! I have left it as is over night and still nothing.

    The solution, crack open the case, pull battery, wait a few seconds, install battery. replace backing, then click power button and it continues on to finish the update. It always completes after that but it is annoying that I have to pull the battery every time.

    I have a dual sim 950XL with an SD card installed.
    12-14-2016 07:10 AM
  2. charlatan1978's Avatar
    I have the issue on my Lumia 930 with the last maybe 10 or so updates I'm currently on 14393.576).
    You don't need to pull the battery, as a soft reset will clear it.
    It is a pain though I have to admit.
    abhishek singh21 and libra89 like this.
    12-14-2016 07:31 AM
  3. Fenoy's Avatar
    My 950XL updated yesterday to 14.393.576 and I did not have to remove the battery for the install to complete. With that being said I'm not sure what was accomplished in the update but the phone works smoothly.
    12-14-2016 07:56 AM
  4. NutmegState's Avatar
    I have the issue on my Lumia 930 with the last maybe 10 or so updates I'm currently on 14393.576).
    You don't need to pull the battery, as a soft reset will clear it.
    It is a pain though I have to admit.
    Soft update does not work for me. It just blinks the blue windows logo. Only works if I pull the battery.
    12-14-2016 02:46 PM
  5. NutmegState's Avatar
    My 950XL updated yesterday to 14.393.576 and I did not have to remove the battery for the install to complete. With that being said I'm not sure what was accomplished in the update but the phone works smoothly.
    I am sure the update fixed some bugs even if what was fixed is not obvious. However, it does not appear to have added any new features.
    12-14-2016 02:47 PM
  6. abhishek singh21's Avatar
    Op is this issue present even after a hard reset.
    12-15-2016 12:50 AM
  7. humzahyaz's Avatar
    Havent had the same issue with my Lumia 950. Wondering what would be required for HP Elite x3. My friend has one and he says its stuck at the hp welcome screen after the update.
    12-15-2016 02:14 AM

Similar Threads

  1. Replies: 4
    Last Post: 03-22-2017, 11:55 AM
  2. Apps System requirements say I dont have enough RAM in 950xl
    By Saad Rashid in forum Ask a Question
    Replies: 13
    Last Post: 01-17-2017, 11:27 AM
  3. Replies: 6
    Last Post: 01-03-2017, 12:45 PM
  4. I can't restore my back-up to my lumia 930
    By Windows Central Question in forum Ask a Question
    Replies: 6
    Last Post: 12-14-2016, 09:32 AM
  5. I cant reply to texts or add to Facebook. The keyboard has disappeared
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-14-2016, 05:08 AM
LINK TO POST COPIED TO CLIPBOARD