1. Lazar 61's Avatar
    Microsoft should do a lot of things to proper optimize OS for lumia 950 xl. Problems are heating, battery drain, non recognizing hardware - sensors and BT, and poor performance for expensive hardware
    04-12-2017 05:49 AM
  2. Timbre70's Avatar
    Don't think they care. It's already out of production.
    04-12-2017 06:08 AM
  3. Sedp23's Avatar
    The quality of the phones went down when they switched from Nokia to Microsoft branding. Alot of battery issues with those phones

    Sent from Idol 4s
    04-12-2017 07:26 AM
  4. jason hogan1's Avatar
    Microsoft should do a lot of things to proper optimize OS for lumia 950 xl. Problems are heating, battery drain, non recognizing hardware - sensors and BT, and poor performance for expensive hardware
    I've had all sorts of issues with mine. It's become embarrassing to use it in front of people with the latest phones by other vendors. Every update makes it worse. Ove done hard and soft resets in addition to involuntary daily reboots. I tried tech support today to see what my options were and frankly, they don't care. They aren't interested and they were actually pretty rude.

    I'm pulling all of my business from Microsoft at this point. They absolutely trashed the Lumia line right after I bought this one and their lack of tact in tech support is pretty disturbing. I was pretty much all in on the ecosystem, now I'm all out. Every product, every subscription.

    It would have been cheaper to give me a new phone for them, all I wanted them to do was fix this one. Instead I was patronized.
    CraigCole and Lazar 61 like this.
    04-12-2017 03:18 PM
  5. Ryujingt3's Avatar
    I've not had any issues with my 950XL. Are you part of the insider program?
    04-12-2017 11:12 PM
  6. mtiede's Avatar
    I haven't had problems with my 950xl. Very stable. I'm not on any Insider build.
    04-13-2017 05:35 AM
  7. pedmar007's Avatar
    Did the right thing, if you're not happy with the service go elsewhere. It would be a bummer if you went elsewhere and had to return.
    04-13-2017 07:18 AM
  8. pedmar007's Avatar
    I've not had any issues with my 950XL. Are you part of the insider program?
    Had issues with mine like reboots, battery drain, system app crashes and I've done the WDRT and it's still that way. I honestly thought that with each CU that it would've gotten better, in some cases it actually did but there's still too much wrong that a device with premium specs simply should not have.
    04-13-2017 07:21 AM
  9. anthonyng's Avatar
    @pedmar007 lol you didn't have a day 1 950xl, it's come a long way.

    The odd quirk, reboot, I've seen other users experience the same thing on the other OS. Like when my friends want to show me something and it doesn't quite go that smooth. Happens to all.

    The heating/battery, can't do anything about it, it's the snapdragon 810 that's the issue.
    04-13-2017 02:33 PM
  10. kaktus1389's Avatar
    Got 950 XL's little brother since October, no issues with him so far
    Drael646464 likes this.
    04-13-2017 05:39 PM
  11. Lazar 61's Avatar
    I've not had any issues with my 950XL. Are you part of the insider program?
    No, i'm not,
    04-13-2017 06:47 PM
  12. Drael646464's Avatar
    I've had all sorts of issues with mine. It's become embarrassing to use it in front of people with the latest phones by other vendors. Every update makes it worse. Ove done hard and soft resets in addition to involuntary daily reboots. I tried tech support today to see what my options were and frankly, they don't care. They aren't interested and they were actually pretty rude.

    I'm pulling all of my business from Microsoft at this point. They absolutely trashed the Lumia line right after I bought this one and their lack of tact in tech support is pretty disturbing. I was pretty much all in on the ecosystem, now I'm all out. Every product, every subscription.

    It would have been cheaper to give me a new phone for them, all I wanted them to do was fix this one. Instead I was patronized.
    Try even getting hold of google. (You basically can't).

    If you had this complaint with another mobile OS maker, its doubtful you'd even be able to talk to anyone.

    This soft of things is unfortunate, but its commercial reality. Apple did the same thing with risc based macs. Blackbery did the same thing with bb10. Windows 10 mobile is being replaced with windows 10 on arm. It's not commercially sound for them to support a product that's being phased out, any more than for them to support windows xp.

    The unfortunate thing for you as a consumer, is its only two years ago the phone came out. Same sort of situation with those bb10 folks that purchases the passport.

    I do feel for ya. But for myself, I'd rather Microsoft focused on creating a more desirable and powerful product. Perhaps when that is release this year or so, you'll find it runs better on your Lumia than win 10 mobile?

    What I tend to do, is do research before I buy. See what the quirks are, and if I can live with them. Look at a lot of online reviews. Most hardware it seems has quirks or weak points, premium or not. Some of course more than others.

    Overheating is a real common one in phones, and it should be able to be software patched, by clocking down the CPU demand. Or it at least in can under android. Basically its the chipset running too much draw for the size of the design in terms of cooling.

    But of course, who would actually do that? Lumia? They don't make windows phones. Microsoft? They don't make phones either. The people who would be responsible, to my limited knowledge, for hardware specific driver updates etc, don't exist. Who's actual legal responsibility is it, now that the Lumia licensing expired?

    Is it technically lumias?

    I do know this - I've seem people apply their own thermal fixes to tablets and phones by opening the case, and putting in their own copper cooling system, with thermal paste. Dunno if the 950 already has decent passive cooling, but I have seen decent thermal drops with this on Chinese tablets with overly powerful but hot SoCs.
    Last edited by Drael646464; 04-14-2017 at 03:20 AM.
    04-14-2017 02:58 AM
  13. jason hogan1's Avatar
    Try even getting hold of google. (You basically can't).

    If you had this complaint with another mobile OS maker, its doubtful you'd even be able to talk to anyone.

    This soft of things is unfortunate, but its commercial reality. Apple did the same thing with risc based macs. Blackbery did the same thing with bb10. Windows 10 mobile is being replaced with windows 10 on arm. It's not commercially sound for them to support a product that's being phased out, any more than for them to support windows xp.

    The unfortunate thing for you as a consumer, is its only two years ago the phone came out. Same sort of situation with those bb10 folks that purchases the passport.

    I do feel for ya. But for myself, I'd rather Microsoft focused on creating a more desirable and powerful product. Perhaps when that is release this year or so, you'll find it runs better on your Lumia than win 10 mobile?

    What I tend to do, is do research before I buy. See what the quirks are, and if I can live with them. Look at a lot of online reviews. Most hardware it seems has quirks or weak points, premium or not. Some of course more than others.

    Overheating is a real common one in phones, and it should be able to be software patched, by clocking down the CPU demand. Or it at least in can under android. Basically its the chipset running too much draw for the size of the design in terms of cooling.

    But of course, who would actually do that? Lumia? They don't make windows phones. Microsoft? They don't make phones either. The people who would be responsible, to my limited knowledge, for hardware specific driver updates etc, don't exist. Who's actual legal responsibility is it, now that the Lumia licensing expired?

    Is it technically lumias?

    I do know this - I've seem people apply their own thermal fixes to tablets and phones by opening the case, and putting in their own copper cooling system, with thermal paste. Dunno if the 950 already has decent passive cooling, but I have seen decent thermal drops with this on Chinese tablets with overly powerful but hot SoCs.
    You can't talk to MS either. They've handed off support to B2X. If you have a problem with b2x there is no way to talk to me about it. I spent two days trying to find a way to contact me about it...cant be done. Every single number or link related to Lumia eventually takes you to b2x. Microsoft has been saying they are getting out of the phone game and by the evidence it looks like they did.

    If they don't care about their platform anymore then why should I?

    I ordered a new phone this morning, not saying which platform or model because I'm not here to advertise. Good luck to the rest of you still hoping.
    04-14-2017 01:04 PM
  14. ErickBonilla_01's Avatar
    2 week old 950 XL: Camera is such a huge disappointment.
    04-14-2017 07:55 PM
  15. Rupert Holmes's Avatar
    Especially, if you come from the 1020.
    04-17-2017 10:39 AM
  16. Rupert Holmes's Avatar
    I received OS build 10.0.15204.0 on Saturday morning. I believe the battery life has greatly improved, at least the idle burn. Phone went from Saturday until Monday morning, only down to 69%. In the past, it would have been dead. Been off the charger for two hours now with 97% remaining. I am insider.
    04-17-2017 10:47 AM

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