1. Rick Austinson's Avatar
    I just upgraded to a Nokia Lumia 950xl. After 2 frustrating days of constantly opening the stupid feedback hub, I've got that uninstalled, now its just taking screenshots every time I go to turn the screen off.

    Is there anyway to disable/uninstall/or at the very least re-map the stupid screenshot keys? Having it be a button I use 10 times an hour is a pain in the @&#.
    06-06-2017 03:20 PM
  2. sihaz's Avatar
    Afraid I've never seen any options for this in the settings. Perhaps there's a registry hack but it's not something I know about.
    06-06-2017 03:55 PM
  3. spicypadthai's Avatar
    Screenshot is power + volume up, so if you're pressing only the power to shut off the screen and it's taking a screenshot, then there's a hardware problem. You can also double tap the navigation bar to turn off the screen: go to Settings\Personalization\Navigation bar to enable. I use it much more frequently than the power button.
    PerfectReign, Guytronic and ven07 like this.
    06-06-2017 04:18 PM
  4. Rick Austinson's Avatar
    Thanks, spicypadthai! You're a lifesaver!

    It never even occurred to me there'd be an easier way to turn the screen off, but that just neatly avoids the whole mess-O-buttons all together! Its not the solution I was hoping for, but its good enough.

    I miss my 1520, with the power button AWAY from the volume keys. I never even knew these combinations existed. And I was happier with my phone for it.

    Anyway, I'll just double-tap the bar going forward, will take me some time to get used to but at least I won't be taking 50 screen shots a day.
    06-06-2017 04:43 PM
  5. PerfectReign's Avatar
    Wow, never knew that. I've taken hundreds of unnecessary screenshots. I hated the button placement. I still use the 950xl and the power button is my biggest issue.

    06-06-2017 05:06 PM
  6. Chintan Gohel's Avatar
    Thanks, spicypadthai! You're a lifesaver!

    It never even occurred to me there'd be an easier way to turn the screen off, but that just neatly avoids the whole mess-O-buttons all together! Its not the solution I was hoping for, but its good enough.

    I miss my 1520, with the power button AWAY from the volume keys. I never even knew these combinations existed. And I was happier with my phone for it.

    Anyway, I'll just double-tap the bar going forward, will take me some time to get used to but at least I won't be taking 50 screen shots a day.
    So you had been pressing both volume up and power buttons to switch the screen off?
    ven07 likes this.
    06-06-2017 11:38 PM
  7. Rick Austinson's Avatar
    So you had been pressing both volume up and power buttons to switch the screen off?
    Kind of hard to avoid. The power button is roughly 60% of the with of my finger(and I have small hands), and some ***** at nokia thought we'd all want the volume buttons on either side of power instead of space far away like on the Lumia 1520(God I miss that phone :( )

    Anyway, combine small button size, crowded button placement, and ANY kind of protective case, and yes, you will hit 2 of those buttons every time.

    Now, if each button only did the thing that it was designed to do(E.G. power button turns off screen, volume button effects volume) this wouldn't be an issue. But since these buttons have been roped into completely useless combo effects that CANNOT BE DISABLED, it creates a huge hassle.

    As a result, I am now cut off from the feedback hub and have to use a different method to turn off the screen. All because Nokia poorly-placed the buttons and Microsoft made an always-on option for a very seldom used feature.
    06-07-2017 10:44 AM
  8. Chintan Gohel's Avatar
    Kind of hard to avoid. The power button is roughly 60% of the with of my finger(and I have small hands), and some ***** at nokia thought we'd all want the volume buttons on either side of power instead of space far away like on the Lumia 1520(God I miss that phone :( )

    Anyway, combine small button size, crowded button placement, and ANY kind of protective case, and yes, you will hit 2 of those buttons every time.

    Now, if each button only did the thing that it was designed to do(E.G. power button turns off screen, volume button effects volume) this wouldn't be an issue. But since these buttons have been roped into completely useless combo effects that CANNOT BE DISABLED, it creates a huge hassle.

    As a result, I am now cut off from the feedback hub and have to use a different method to turn off the screen. All because Nokia poorly-placed the buttons and Microsoft made an always-on option for a very seldom used feature.
    the interesting thing is that this is the first time I've read on this issue in the forums - can't say much to help here
    06-08-2017 12:14 AM
  9. HoosierDaddy's Avatar
    Wow, never knew that. I've taken hundreds of unnecessary screenshots. I hated the button placement. I still use the 950xl and the power button is my biggest issue.

    https://uploads.tapatalk-cdn.com/201...f21186f121.jpg
    My only question is: Did you take that screen shot intentionally?
    xandros9 likes this.
    06-08-2017 05:19 AM
  10. Rick Austinson's Avatar
    the interesting thing is that this is the first time I've read on this issue in the forums - can't say much to help here
    The windows phone user-base isn't very big, the Lumia 950xl base is even smaller. Note that as soon as I brought it up, user PerfectReign chimed in to say he had the exact same problem.

    Its really easy to take that screenshot and not know it. Most users are probably either suffering in silence, or occasionally wondering why their photo album is littered with screenshots.
    06-08-2017 10:12 AM

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