1. Laco82's Avatar
    "Microsoft Mobile Oy, Keilalahdentie 2-4 FIN-02150 Espoo, Finland (hereinafter “Manufacturer”) provides this Manufacturer's Limited Warranty (“Warranty”) for the genuine product (the “Product”), which Manufacturer has released for sale in the European Union, Iceland, Norway, Switzerland, and Turkey (“Covered Countries”) since 1 November 2013."

    I have some problems with my 950XL and I'm not too sure if it's eligible for warranty, it is made in Vietnam.
    It's less than 24 months from purchasing. If yes, what are the steps to send it?
    Thank You
    Last edited by Laco82; 10-17-2017 at 05:46 PM.
    10-17-2017 05:18 PM
  2. xandros9's Avatar
    If you contact B2X (the company Microsoft has outsourced Lumia service and support to) they should be able to tell you whether the phone is eligible or not. You have nothing to lose.

    https://support.b2x.com/
    libra89 likes this.
    10-17-2017 08:47 PM
  3. Laco82's Avatar
    Nice one. I tried to go on that link from Microsoft website, but didn't work.
    Thank You
    10-18-2017 02:55 PM
  4. Bobvfr's Avatar
    I suppose we Windows Phone users don't have to worry to much about counterfeit copies, I mean who on earth would try to copy a phone running a dead OS.
    10-19-2017 10:11 AM

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