11-23-2015 10:42 PM
47 12
tools
  1. doghouseriley's Avatar
    Just out of the box and major 950 issued. Cannot access settings, add accounts or do anything other than make calls (which sound exceptional). Anyone else having software issues??

    Posted via the Windows Central App for Android
    Rob Reynolds likes this.
    11-18-2015 05:13 PM
  2. Skyway's Avatar
    Just out of the box and major 950 issued. Cannot access settings, add accounts or do anything other than make calls (which sound exceptional). Anyone else having software issues??

    Posted via the Windows Central App for Android
    Try a factory reset? Might help.
    11-18-2015 05:17 PM
  3. doghouseriley's Avatar
    It won't reset. Just stays in reset mode for hours doing nothing.

    Posted via the Windows Central App for Android
    11-18-2015 05:37 PM
  4. ashram's Avatar
    try windows device recovery tool?? no clue if the is supported yet, but it could have just been a bad flash at factory
    11-18-2015 05:49 PM
  5. Sedp23's Avatar



    U try the reset with the hardware buttons?
    11-18-2015 05:53 PM
  6. doghouseriley's Avatar
    Trying hard reset with buttons now. Fingers crossed.

    Posted via the Windows Central App for Android
    11-18-2015 05:59 PM
  7. libra89's Avatar
    Trying hard reset with buttons now. Fingers crossed.

    Posted via the Windows Central App for Android
    How did it go? Any luck?
    11-18-2015 08:59 PM
  8. doghouseriley's Avatar
    How did it go? Any luck?
    Success. Thank you so much. Now can someone tell me how to get this to recognize my SD card pics and where the heck is the double tap to wake feature.
    11-18-2015 09:06 PM
  9. doghouseriley's Avatar
    Also, does this have hey Cortana?
    11-18-2015 09:10 PM
  10. Sedp23's Avatar
    Success. Thank you so much. Now can someone tell me how to get this to recognize my SD card pics and where the heck is the double tap to wake feature.

    Settings and storage sense it should work in there. If not reinsert it since u just hard reset it
    11-18-2015 09:12 PM
  11. doghouseriley's Avatar
    Works now. Now, where is double tap and hey Cortana???
    11-18-2015 09:37 PM
  12. Musicman247's Avatar
    Just a reminder, this latest build of W10m has problems with factory resets. Use the Windows Device Recovery Tool if you need to reset it.
    Kevin Rush and libra89 like this.
    11-18-2015 09:39 PM
  13. Skyway's Avatar
    Just a reminder, this latest build of W10m has problems with factory resets. Use the Windows Device Recovery Tool if you need to reset it.
    Only if you are upgrading from an earlier build (w10m or wp8.1). New phones like the 950 and XL will not be affected by this bug.
    11-18-2015 09:44 PM
  14. Sedp23's Avatar
    Just a reminder, this latest build of W10m has problems with factory resets. Use the Windows Device Recovery Tool if you need to reset it.

    Only if u hard reset in the previous build. The fix for that Is to use the hardware buttons to hard reset
    gpobernardo likes this.
    11-18-2015 10:36 PM
  15. zeke009's Avatar
    Works now. Now, where is double tap and hey Cortana???
    Double tap is what I'm missing, along with Visual Voicemail. Is that working on yours?
    11-19-2015 09:26 AM
  16. aschettler's Avatar
    Visual Voicemail works for me, but it appears that Double Tap to Wake is not there.
    11-19-2015 01:41 PM
  17. aschettler's Avatar
    Double Tap to Wake does not appear to be included/enabled right now. Hey Cortana is no longer in the settings app. To activate Hey Cortana, open Cortana and go to the Notebook. The option is under Settings.
    11-19-2015 01:43 PM
  18. rhapdog's Avatar
    Double Tap to Wake is under Settings > Extra > Touch. Toggle switch there to turn it on or off.

    Double Tab Nav Bar to sleep is under Settings > Personalization > Lock screen, and scroll to bottom.

    Not sure why they separate that.
    gpobernardo likes this.
    11-19-2015 07:15 PM
  19. Skyway's Avatar
    Double Tap to Wake is under Settings > Extra > Touch. Toggle switch there to turn it on or off.

    Double Tab Nav Bar to sleep is under Settings > Personalization > Lock screen, and scroll to bottom.

    Not sure why they separate that.
    Do you have a 950? Because people who own them are reporting that it's not under settings-extra-touch. I'm just repeating what I read, I won't get mine until tomorrow night.
    JMS DRP likes this.
    11-19-2015 07:17 PM
  20. zeke009's Avatar
    wp_ss_20151119_0001.jpg

    This is a screenshot of the Settings - Extras - Touch screen on the Lumia 950.
    11-19-2015 07:51 PM
  21. rhapdog's Avatar
    Perhaps the 950's AMOLED doesn't support double-tap to wake? Or not in the firmware? Do other AMOLED phones have double-tap to wake?

    No, I don't have a 950. But if someone would be kind enough to send me one ;) I'll make sure to test it well for everyone.

    I mentioned where it was in settings, because the OP appears to be new to W10M. Doesn't hurt to be thorough where we can be.
    Kevin Rush and gpobernardo like this.
    11-19-2015 08:42 PM
  22. Vitor Salvatore Pierce's Avatar
    This has nothing to do with screen technology. Problem will come later with FW update...
    11-19-2015 09:23 PM
  23. kristalsoldier's Avatar
    Click image for larger version. 

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    This is a screenshot of the Settings - Extras - Touch screen on the Lumia 950.
    That's so odd!!! My 640XL running the latest build has both options.
    11-19-2015 10:02 PM
  24. rhapdog's Avatar
    That's so odd!!! My 640XL running the latest build has both options.
    I'm running Build 10.0.10586.11, and it has both options. The 950 is running build 10.0.10586.3, and it doesn't have the option. However, it isn't the build number. I suspect it needs to be enabled as "capable" in the firmware, as Vitor has pointed out. It was probably disabled in the firmware because of certain issues they were having with the hardware specific to the 950. I'm sure it will get it eventually.
    kristalsoldier and TechFreak1 like this.
    11-20-2015 09:01 AM
  25. Bri D's Avatar
    Do you have a 950? Because people who own them are reporting that it's not under settings-extra-touch. I'm just repeating what I read, I won't get mine until tomorrow night.
    Can confirm with Lumia 950, there's no Double Tap to wake under Extras->Touch. Double Tap Nav to sleep IS there however...
    11-20-2015 01:40 PM
47 12

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