12-09-2015 10:27 AM
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  1. Chris_Kez's Avatar
    More information, and perhaps a video would help explain exactly what is happening (and what is not)

    I had first noticed an issue with my 930 where I couldn't pull down notifications when it was on the wireless charging stand. Turns out that I have to be holding or at least touching the phone, otherwise top edge swipes will just scroll the screen; it will never pull down notifications. It's some kind conductivity thing I think. And it pertains to notification pull-down not other taps or swipes elsewhere on screen.
    MSStackFan likes this.
    11-28-2015 07:14 AM
  2. MSStackFan's Avatar
    Hadn't seen this thread prior but I experience the same thing with my 950XL. I tried last night propping it up on a blanket on the couch so it was at an angle thinking it was a "flat" issue. Same unresponsive issue persisted. It does seem that multiple taps do eventually register but reading Cris_Kez' post, that might be creating some inadvertent "connection" that I am unaware of. Odd thing is that it's not 100% unresponsive to taps when not held, simply often times unresponsive. Having read this and doing some quick tests, it "seems" to be about the first unheld click. Oddly, it doesn't have a problem registering any following taps once it registers that first one un-held. Good insights here, will be interested if anyone else has had any other epiphanies.
    12-08-2015 09:50 PM
  3. tanders04#WN's Avatar
    Probably looks like touch screen digitizer issue. You need to double check that NFC is turned off while using Qi charging.
    Why?
    12-09-2015 09:20 AM
  4. i_hiker's Avatar
    Alright. I should probably do it sooner rather than later before it gets even harder to delete everything
    Before you do the hard reset do you have a tempered glass screen protector installed? This seems to be a possible known cause of an unresponsive screen when your device is sitting flat on a desk.

    Whoa! Sorry...should have read the entire thread.
    12-09-2015 10:27 AM
29 12

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