01-02-2016 02:06 AM
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  1. eeewing's Avatar
    AT&T rep is telling me that the Lumia 950 is not VVM-compatible. Anyone had success getting it to work on their phone?

    screen-shot-2015-11-19-11.11.13-am.png
    11-19-2015 10:14 AM
  2. ashram's Avatar
    it "should" be...try calling your voicemail 1 time. i know on my 830 and 920, vmm won't show up until either a new voicemail is left or I call voicemail, then VMM magically pops up
    11-19-2015 10:21 AM
  3. eeewing's Avatar
    Yep, I've experienced the same in the past but that trick is not working for me. I'm hoping the AT&T rep was wrong and there's just some trick like that to get it working...
    11-19-2015 10:29 AM
  4. Mallguvner's Avatar
    Is anyone else not seeing Visual Voice mail? There's plenty of people on here with the phone... Anyone???
    11-19-2015 10:32 AM
  5. ashram's Avatar
    i'll know in about 3-6 hours since that is the average delivery window for UPS in town...
    HoosierDaddy likes this.
    11-19-2015 10:39 AM
  6. PanWorks's Avatar
    Visual voicemail works fine for me. After I received my first message, I needed to enter my password and my messages appeared as expected.

    When I first set up my phone, I did not restore my settings or apps. For those having problems, did you restore your settings or set up the 950 as a new phone?
    RumoredNow, andyey and TechFreak1 like this.
    11-19-2015 10:42 AM
  7. eeewing's Avatar
    Glad it's working for you! That means it's simply an account provisioning issue for me. I setup as a new phone, so it shouldn't be an issue with mucked-up settings...
    11-19-2015 10:47 AM
  8. TheKingsEighth's Avatar
    Visual voicemail works fine for me. After I received my first message, I needed to enter my password and my messages appeared as expected.

    When I first set up my phone, I did not restore my settings or apps. For those having problems, did you restore your settings or set up the 950 as a new phone?
    Good to hear. I was just going to say usually on the other w10m builds I had to get a message first and then it prompted for the pin.
    11-19-2015 10:48 AM
  9. Daniel Rubino's Avatar
    Is anyone else not seeing Visual Voice mail? There's plenty of people on here with the phone... Anyone???
    No VVM
    11-19-2015 10:48 AM
  10. TheKingsEighth's Avatar
    Daniel did you set up the phone with it restoring all your settings and apps or as a new phone?
    11-19-2015 10:54 AM
  11. awesomeindeed's Avatar
    I had to call my voicemail three times before it prompted me for my VVM password. After that, it added "voicemail" as an option on the top ribbon in the phone app.
    RumoredNow likes this.
    11-19-2015 11:03 AM
  12. zeke009's Avatar
    AT&T rep is telling me that the Lumia 950 is not VVM-compatible. Anyone had success getting it to work on their phone?
    Using the tips posted by others, I sometimes have Visual Voicemail on my Lumia 950 that disappears frequently. Here is what I did and what I saw:
    1. Called and sent myself to voicemail
    2. Tapped on the banner about a new voicemail
    3. Was prompted for my Visual Voicemail password
    4. Voicemail appeared in the ribbon at the top
    5. It disappeared when I unlocked my phone shortly after
    6. Calling voicemail generated the prompt for the VVM prompt again, entered and now it is in the ribbon
    7. Changed screens, VVM is gone again
    8. Viewed settings from within the phone app, was prompted for the VVM, entered and it is in the ribbon again
    9. Closed the phone app multiple times and it stayed... until the last close, then I was prompted for the VVM password again


    I think I just created a nag screen that will **** me off. Sweet.
    PanWorks likes this.
    11-19-2015 11:34 AM
  13. RumoredNow's Avatar
    Has anyone looked at YouMail on web + ISeeVM on the phone.

    3rd party workaround I swear by on 8.1.
    Albatross2 likes this.
    11-19-2015 11:44 AM
  14. PanWorks's Avatar
    Using the tips posted by others, I sometimes have Visual Voicemail on my Lumia 950 that disappears frequently.
    Thanks for the detailed write up. I went back to check if VVM would stay visible after navigating away from the phone app, and I am sorry to say that my VVM notification disappeared. This could result in missed calls and is a real problem.
    11-19-2015 12:07 PM
  15. zeke009's Avatar
    Thanks for the detailed write up. I went back to check if VVM would stay visible after navigating away from the phone app, and I am sorry to say that my VVM notification disappeared. This could result in missed calls and is a real problem.
    I'm not sure who to be disappointed by, AT&T or Microsoft with this one.

    In the end, I wish I had waited on getting the 950 until WM10 had hit RTM. However, my 920 is on its last leg. After this experience that last leg is more reliable than what I'm dealing with now.
    11-19-2015 12:30 PM
  16. Mallguvner's Avatar
    Aren't all the Visual Voice Mail programs part of each carriers bloatware? I was intending to buy the Microsoft unlocked version directly from them. What voicemail program do they use on the phone?

    Anyone know more about this?

    As a business user at this point I will have to pass on the phone if this isn't quickly remedied. I already have a glass screen and case coming too just in case it suddenly became available so I guess I'll suddenly have a sale... :(

    MG
    11-19-2015 04:01 PM
  17. TheKingsEighth's Avatar
    Usually they are. Windows has it built into the phone OS. When you open the phone app it's its own section in the app. I'm wondering if the issues people are having is because technically the phone isn't supposed to be out until tomorrow so AT&Ts system is having issues.
    RumoredNow likes this.
    11-19-2015 04:07 PM
  18. David Lohrentz's Avatar
    Daniel did you set up the phone with it restoring all your settings and apps or as a new phone?
    Which one is the preferred method for set up?
    11-19-2015 04:08 PM
  19. Deofol's Avatar
    Its there. It was one of the first things it asked me to set up after activation. I called, left a message, played it, and erased it. The app is built into the phone application. See pic.

    wp_ss_20151119_0001.png
    11-19-2015 04:28 PM
  20. Mallguvner's Avatar
    I'm not sure who to be disappointed by, AT&T or Microsoft with this one.

    In the end, I wish I had waited on getting the 950 until WM10 had hit RTM. However, my 920 is on its last leg. After this experience that last leg is more reliable than what I'm dealing with now.
    I'd contact Microsoft. I can't tell you how helpful they were on getting an original Surface set up properly that I bought for my college kid. They went way overboard and even called me back when we had no idea who actually originally owned it. Got me the original installation files, etc. and explained everything I had to do. Way out of warranty. I would bet they'll have an answer.

    MG
    11-19-2015 04:43 PM
  21. TheKingsEighth's Avatar
    I think it depends honestly. If you restore from your existing phone it will take all your settings and layout and apps and bring it right over to the other phone. Basically installing every app you have from the backup. It will take a while to download and install everything.

    For people coming from the insider program you may have all sorts of back ups which make it really confusing. I think I'm going to go for the clean fresh set up as a new phone and just grab apps as I need them that way set-up is easier. Your texts should come through regardless of which route you take.
    11-19-2015 04:43 PM
  22. ashram's Avatar
    Had mine for 2 hours now, VVM works fine for me (after it was cut to fit my . called my voice mail, and once i hung up, it asked for my password and downloaded my voicemails. also, instead of popping in my sim from my lumia after cutting it to fit my 830, i just activated the new sim.
    11-19-2015 06:37 PM
  23. zeke009's Avatar
    Its there. It was one of the first things it asked me to set up after activation. I called, left a message, played it, and erased it. The app is built into the phone application. See pic.
    Had mine for 2 hours now, VVM works fine for me (after it was cut to fit my . called my voice mail, and once i hung up, it asked for my password and downloaded my voicemails. also, instead of popping in my sim from my lumia after cutting it to fit my 830, i just activated the new sim.
    Is VVM still present when you come back to it later?
    11-19-2015 07:12 PM
  24. runamuck83's Avatar
    Um, yes... there is visual voicemail and I have it working.
    11-19-2015 08:23 PM
  25. uselessrobot's Avatar
    It's there, but accessing it is very clunky. I don't know of any way to set it up other than hoping it asks for a password. And once it does there's no obvious way whether the password was accepted or not. You'll only know the password works because the voicemail icon in the top row hasn't disappeared.
    cwmcgowen likes this.
    11-19-2015 08:29 PM
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