03-22-2016 10:31 PM
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  1. coolbreeze78's Avatar
    Hey Cortana causes echos in calls? That's a new one. Wonder how many months it will take them to fix THAT one...?
    12-06-2015 07:50 PM
  2. ncbartschi's Avatar
    Hey Cortana causes echos in calls? That's a new one. Wonder how many months it will take them to fix THAT one...?
    Probably just a firmware issue with the 950. I haven't heard of other phones having this particular issue.
    12-06-2015 08:07 PM
  3. rickms80's Avatar
    Well lets just think about it. It makes sense to me and needs to be fixed. When the Hey Cortana feature is enable it's "Always Listening." I'm confident that when the phone is "listening" the mics are tuned so they're extremely sensitive to listen for "hey cortana." For some reason this sensitive mic tuning is carried over into an incoming call, a bug of course.

    Posted via the Windows Central App for Android
    12-07-2015 12:00 AM
  4. c0br4's Avatar
    anybody tried the 10586.29 yet?
    with hey cortana activated obviously...
    12-07-2015 03:27 PM
  5. Lennart Petersson's Avatar
    Oh dear, now this bug caught me also :(

    Have the 10586.29 update installed (no insider) on my 950XL. Also have Hey Cortana enabled. But all worked fine and have not heard of any complaints until my first call today. Tested my self and sure, there is a lot of echoes... Disabling Hey Cortana solves the problem.

    Note that today I put my second sim card into the phone (dual sim) and this was the first call after that. Was that a coincident or is it related somehow...

    /L
    12-10-2015 04:32 AM
  6. c0br4's Avatar
    I also read in another thread that .29 does not fix that issue. (I didn't get the update yet...)

    I don't have a dual sim 950 so it should not be connected to this bug. Hope there'll be a fix for this soon.
    12-10-2015 04:42 AM
  7. rickms80's Avatar
    Yeah still present in .29 for me. This update may have been finalized before they were made aware of the issue. That is if they are aware.
    12-10-2015 10:38 AM
  8. Dewg's Avatar
    I am experiencing the issue too - just happened last night for the first time. I everyone reporting this bug on Feedback?
    12-10-2015 11:04 AM
  9. Lennart Petersson's Avatar
    I am experiencing the issue too - just happened last night for the first time. I everyone reporting this bug on Feedback?
    New in this game - where can we add feedback to MS?
    12-10-2015 11:45 AM
  10. Hoku001's Avatar
    I have the .29 update on my ATT 950. The caller echo problem is still there with the latest build, and it seems as if disabling "hey cortana" is the "fix" for now.
    12-10-2015 02:50 PM
  11. Dewg's Avatar
    New in this game - where can we add feedback to MS?
    On your phone, open the "Windows Feedback" app. Do a search for "echo Cortana" and upvote the ones you see that apply. Or you can add your own with the + sign.
    Lennart Petersson likes this.
    12-10-2015 07:07 PM
  12. wibralo's Avatar
    Having echo issues on my wife's att 950 and also not being able to hear the caller and the caller not being able to hear her. both on dialed and received calls. I haven't done any trouble shooting yet because I thought it was a few isolated incidents. But now I see this is definitely a bug! :(
    12-11-2015 05:13 PM
  13. xrs22's Avatar
    I'm gonna try with the enhanced 4g on and hey Cortana off and see how that sounds.
    12-13-2015 03:47 AM
  14. xrs22's Avatar
    Yup, that was the ticket. Had my wife call my phone and she didn't hear any echo.
    12-13-2015 06:26 PM
  15. doghouseriley's Avatar
    Came back for me too even after the update. Had to ditch phone. Bo reason for hey Cortana to be rendered useless. Back to the 830 or m8 for me.
    12-13-2015 06:30 PM
  16. soil2oil's Avatar
    I've asked people and they say I sound just fine on my 950
    12-13-2015 06:52 PM
  17. c0br4's Avatar
    Anybody with a 950 and build .36 can give a feedback if this is fixed?
    12-19-2015 05:40 AM
  18. gm08's Avatar
    Experiencing the issue on my 950 DS. Hey Cortana has been off all the time, because I don't even use Cortana, I configured it just to check on this.
    The number of up-votes in Feedback is really low for this
    03-21-2016 08:19 PM
  19. DLong4's Avatar
    The echo is now gone on my AT&T branded L950 after the recent AT&T firmware update (01078.00038.16025.39033) and the latest OS build (10.0.14291.1001).
    Joe920 likes this.
    03-22-2016 12:26 AM
  20. Joe920's Avatar
    The echo is now gone on my AT&T branded L950 after the recent AT&T firmware update (01078.00038.16025.39033) and the latest OS build (10.0.14291.1001).
    Thanks, I really wish they would clearly announce fixes for these issues, because especially this one is a pain to test. You basically have to make a failed phone call to test this.
    03-22-2016 10:31 PM
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