11-26-2015 11:41 PM
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  1. elindalyne's Avatar
    Nothing is going to come remotely close to the heat produced by my 920 with GPS on... You could burn your hand with that thing.
    Anamnesis and Varun Rajan like this.
    11-23-2015 03:43 PM
  2. William Sanderson's Avatar
    It's not an issue, my 920 and 830 do this. The screen shuts off if it detects something close, like the side of your head, but also if you cover the front sensors. It's by design.
    Yap, that is a feature of the Proximity Sensor that turns the screen of so you don't hit a button while it's up to your ear.
    11-23-2015 08:26 PM
  3. Jazmac's Avatar
    Are you exchanging it OP?
    11-23-2015 09:45 PM
  4. mariusmuntean's Avatar
    Guys, so many workarounds for the heat issue...what other phones have these problems??? I've never heard of such silly things: let it settle for a few days, 5GHz wifi band causing the heat, etc etc. NO other has such problems, and it's not the phone here, the device itself is ok, the OS is a total failure because it's not even close to being polished! what on earth does the email syncing interval has to do with heat?? or phone being slow?? I've had on my 930 running 8.1 two push email accounts, skype active in background, facebook messenger and whatsapp also and there were no problems at all!! Stop judging the device itself because the only culprit here is the buggy OS! and the fact that those who flashed the windows image on the devices are probably amateurs or using cheap stuff! Isn't there a way yet to reflash the windows 10 image on the 950? by windows phone recovery tool? or latest NCS even if the 950 is no longer Nokia.
    Flashing manually the ROM on the phone using a good usb cable and NOT windows 10 on the desktop could solve a lot of issues...well part of them. If the OS itself is still buggy there is nothing much you can do, but at least flashing the firmware could solve some troubles.
    11-24-2015 02:34 AM
  5. jeffaz76's Avatar
    I take back suggesting the 5ghz WiFi was causing heat issues. It is working fine on my 5ghz band. Any device can get hot for awhile. It's certainly not specific to Windows 10 mobile. My 950 is running cool now. Is 10 perfect? No, but neither is the first new version of android or ios. They always have issues too that get addressed with patches. Does that mean total failure? No and neither is 10. It is a suitable release but could use some polish.
    11-24-2015 07:40 AM
  6. willboyce's Avatar
    It doesn't

    Posted via the Blackberry Priv
    11-24-2015 07:49 AM
  7. William Sanderson's Avatar
    I take back suggesting the 5ghz WiFi was causing heat issues. It is working fine on my 5ghz band. Any device can get hot for awhile. It's certainly not specific to Windows 10 mobile. My 950 is running cool now. Is 10 perfect? No, but neither is the first new version of android or ios. They always have issues too that get addressed with patches. Does that mean total failure? No and neither is 10. It is a suitable release but could use some polish.
    Sounds 'like you're keeping your 950 and worked through the burn in stage(kind if a pun) with it. Look for an update to the OS before long!
    My bad Jeffaz that was meant for the op.
    Last edited by William Sanderson; 11-24-2015 at 08:19 AM. Reason: oops
    11-24-2015 08:17 AM
  8. pdch's Avatar
    The heating issue for the first few days is most likely from Cortana "learning" about you. It is much more prevalent with WM10 than it was with WM8.1. When I first upgraded to an icon on 8.1 (went straight to Cortana enabled 8.1), I didn't really notice the phone doing any of the initial background stuff. I later upgraded to wm10 - and then had to get a new icon a couple of months ago after my first one took a nasty tumble and cracked the screen. When the new phone came in, I initially thought it was defective because it was almost uncomfortable to hold from the heat. It was also extremely laggy. I have a friend with some dev tools who hooked it up and we saw a TON of background process continually downloading info and updating (could definitely see Cortana services popping up). After about two days, the process stopped, Cortana had a lot more info on me and my surrounding area, and the phone hasn't gotten hot since.
    11-24-2015 09:31 AM
  9. uselessrobot's Avatar
    Guys, so many workarounds for the heat issue...what other phones have these problems???
    Nearly all phones on the market have issues with warming up; I've seen complaints about it on everything from Samsung Galaxies to iPhones. Back when I first noticed my Lumia 920 running hot while gaming I learned that the problem was also present on Android phones running the same hardware. Snapdragon processors simply seem prone to running hot.

    Hell, it's the whole reason why the 950XL has liquid cooling. For the past year there have been widespread complaints of the Snapdragon 810 in that phone throttling performance because of excessive heat. The new cooling feature is Microsoft's attempt to address that problem.

    As I've pointed in other threads, my Lumia is no longer getting hot like it did on the first couple of days. It still warms up with some apps and games in particularly, but nothing I'd ever consider excessive. And it's nothing like I experienced with my old 920.

    Critically, we don't even know what part of the phone is warming up. For me the heat always seemed concentrated around the battery which leads me to speculate it was related to break in.
    RumoredNow likes this.
    11-24-2015 11:53 AM
  10. Skyway's Avatar
    Critically, we don't even know what part of the phone is warming up. For me the heat always seemed concentrated around the battery which leads me to speculate it was related to break in.
    Yes we do. It's the 6 core processor. You can't have that many cores and have it not heat up. The CPU is located along the left edge of the phone (if you are looking at the back of the phone). I've seen the FCC pictures and it's right next to the battery.
    11-24-2015 12:02 PM
  11. ChrisG_MS's Avatar
    The OS will keep getting better. I love the phone and I'm hoping they deal with all the issues you mentioned in the coming months...
    RumoredNow and Skyway like this.
    11-24-2015 12:03 PM
  12. Skyway's Avatar
    Guys, so many workarounds for the heat issue...what other phones have these problems??? I've never heard of such silly things: let it settle for a few days, 5GHz wifi band causing the heat, etc etc. NO other has such problems, and it's not the phone here, the device itself is ok, the OS is a total failure because it's not even close to being polished!
    Not true. My girlfriend's LG V10, with the same processor, gets just as warm if not warmer under similar use.
    11-24-2015 12:04 PM
  13. phelme's Avatar
    Not true. My girlfriend's LG V10, with the same processor, gets just as warm if not warmer under similar use.
    Michael Fisher at Pocketnow says every 808 based phone he's used gets warm, if not hot. Enough so that he's thinking of doing a piece on it.
    11-24-2015 12:22 PM
  14. rich4A1's Avatar
    I don't know how much of it is by design, but my experience with buying a phone from a Microsoft Store is also far from ideal. The rep was reasonably nice, to the point that I decided to buy a phone. Once that happened there was no support whatsoever. They didn't attempt to help me on anything. When I asked about changing my SIM card, they asked me to go to T-Mobile to get it done. On the other hand when I bought a Surface RT years ago, they were so nice to help me set it up and teach me all the new gestures, while I was actually in a rush.
    11-24-2015 12:23 PM
  15. RTGent's Avatar
    If real, I'm glad you feel better now. If real, you got a bad 950 issue; and at a bad store, or with a bad associate, or both. I bought mine on Friday and had a very different experience as I've reported on other threads. My associate worked with MSFT to activate it and ATT to change over the SIM from my 1020. He personally read the 950 tiny numbers to ATT, waited for MSFT and ATT to text security codes to my 1020, and until ATT called me back on the 950. He also advised me that I have 30 days to enjoy and try out the 950, and encouraged me to return for an exchange for a 950XL or unlocked device if I decide I want to try or opt for one of those which they expected this Friday.

    My 950 gets barely warm on heavy usage, and only got truly warm the second day when >6000 tracks downloaded automatically to my SD card on Saturday. I'm expecting a couple of cases to arrive tomorrow, so that I won't even notice barely warm. Not warm AT ALL listening to music, and ZERO blackouts, pauses, or other nonsense.

    On this 5th day of ownership, I expect the 1020 to become a dedicated 8.1 photo device, and the 950 to become my daily device in 2016 and beyond.

    Best device knowledge and good fortune to all.
    11-24-2015 01:50 PM
  16. Todd Pippin's Avatar
    capture.png
    eugarps and libra89 like this.
    11-24-2015 04:43 PM
  17. rmeigs's Avatar
    The competition, however, has become increasingly alluring.
    Agree.

    I've used a WP for years because the MS ecosystem was far more important to me than other issues. The seamless integration was great. BUT, now that MS has embraced cross-platform applications, all my beloved and necessary programs are available on other phone platforms. Although I give the edge to WP10, there is little to hold one any longer to a Windows phone. I doubt there will be any US market share growth for WPs in the near-term.
    Ray Adams likes this.
    11-24-2015 04:56 PM
  18. eugarps's Avatar
    i don't think people ever will.... it will be asked over and over again, because of the way MS announced it.
    I think is a "new shiny thing over there" issue. Folks heard about the liquid cooled 950XL and thought: Whoa! I can really impress my (fill in blank) because my phone will be liquid cooled. Dumbness! I agree with Dan. Give it a rest!
    editguy and libra89 like this.
    11-24-2015 05:19 PM
  19. spaulagain's Avatar
    Agree.

    I've used a WP for years because the MS ecosystem was far more important to me than other issues. The seamless integration was great. BUT, now that MS has embraced cross-platform applications, all my beloved and necessary programs are available on other phone platforms. Although I give the edge to WP10, there is little to hold one any longer to a Windows phone. I doubt there will be any US market share growth for WPs in the near-term.
    And Microsoft is ok with that. They've basically accepted that trying to go after the existing consumer base for smartphones in the US is a loss cause. I think their mobile platform will continue to grow functionally, but won't see market share growth for a long time.

    Apple had 0% market share before 2007, then suddenly got a big win with the iPhone. They also have grown in PC market share over the past few years. These tech companies are in it for the long hall. This obsession with growth every 6 months is an obsession with tech journalist and stupid share holders. It really has nothing to do with long term strategy and opportunities down the road. For now, it's important that MS just keeps a foot in the door for mobile. Losing that would be very dangerous considering the ever expanding element of that industry segment.

    Personally, I'm VERY happy with my 950. I know it won't attract many iPhone or Android users to switch. But for existing Windows fans, it's a fantastic device. And the OS is just as polished if not more than when Windows 10 launched on PC. So I fully expect that within the next 6 months, most of these little bugs will be worked out. Currently it's a far more full featured OS then 8.1.
    rmeigs and Aaron Graves like this.
    11-25-2015 08:32 AM
  20. nasellok's Avatar
    I have had no issues - the 950 runs cooler than my old Lumia Icon.........The Microsoft Store in Manhattan (the new flagship store) was extremely helpful, they processed a warranty claim for my Icon's Broken charger - replaced with a shiny new 950 (always buy the insurance with Microsoft!!) So far, I'm loving it - I am debating whether to swap it for a 950xl now though - if they enabled app snapping, I would go for the XL in a heartbeat. The MS store also was able to port my phone number from Verizon to ATT, activate my new phone, and waited for my old phone to backup, be factory reset, and for the new phone to restore from my Icon. All in all, a great experience!
    11-25-2015 09:20 AM
  21. loko ino's Avatar
    I have been using mine since the 18th when I got it. Only issue I have is the occasional echo on incoming calls. It did get warm when I was playing a game on it but no where near as hot as my 1520 would get after 20 mins. I was on the Preview for all the WP10 builds on my 920 so I was expecting some glitchiness. This is build .11 and it is pretty flawless. There is some lag but hell, check Android and see how that works over time for you. The iris scanning is quick..quicker than me putting in the PIN. Maybe you didn't program it under several conditions and that is why it is so slow for you. This phone pleasantly surprised me, the initial pics of it did not do it justice.
    All those who start threads just to complain..I feel like it is just bashing because you want to bash. Who cares if you had to make a phone call to activate your phone. I ordered mine and had to put it together and activate it..waaaah. First world problems. Some folks are never happy no matter what.
    11-25-2015 01:25 PM
  22. RTGent's Avatar
    I give a hoot, only, about market share. I drive an Audi; to me, it's the best and wouldn't have anything else: Audi's US market share has climbed in recent years to about 1%.
    11-25-2015 01:37 PM
  23. ScubaDog's Avatar
    I'm right there with you, uselessrobot. The 1020 is still the best phone I've ever had. There is nothing about Windows 10 or Windows 10 mobile I like. Nothing. The 950 feels and looks as cheap and flimsy as the 635 and 640. And 5.2" screen is just too big. A 5" screen would have been perfect for me. I have a Surface Pro 3, so I don't need a phablet or anything approaching that size. And the camera on the 950 just doesn't beat the 1020, it just doesn't. Low-light pictures are noticeably worse than the same pics I took with the 1020. The only point in favor of the 950 is that it takes pictures quite a bit faster than the 1020 (though I still see lag, especially in low light.
    11-25-2015 06:35 PM
  24. eugarps's Avatar
    ScubaDog,

    Indeed the 1020 was a phone that was way ahead of its time. If it had dual SIM's and expandable memory, I'd still have mine. It looks like I'll have to put up short of RFM OS..... Eek!

    Bill
    11-25-2015 06:56 PM
  25. harmon rabb's Avatar
    I'm on the 5th day with my Lumia 950. All-in-all, it's not a bad phone. Unlike most, I like the design and the OS hasn't really giving me major problems. It's mostly just the ongoing stream of annoyances, and occasional issues. Nevertheless, the entire time I've been wrestling with the idea of returning the phone; the Nexus 5X being the likely replacement.

    I realized that, had I never owned a Windows Phone I'd probably think the 950 and Windows 10 is pretty good. Assuming, of course, you approach the platform with an open mind and ignore the app store situation.

    The catch is that I've stuck with the OS for 3 years and I'm aware of the history prior to that. Microsoft is starting over for the third time in 5 years. While I realize that it's not a true reset, from the perspective of consumers and developers it nearly is. In that time both Android and iOS have seen mostly incremental updates. Those updates haven't brought about upheaval, relatively speaking, and have allowed Google and Apple to focus on refinement. Not that they're perfect, by any stretch, but they're a lot further along and offer more robustness in a few key areas.

    So I can't escape the feeling that I'm back in 2012 with my Lumia 920. While I'm confident that Microsoft will work to improve Windows 10 I don't want to be stuck in the same situation a year or two from now. It's very tough, because I still believe that the OS than the competition in many ways. The competition, however, has become increasingly alluring.
    I use both Windows phone and Android. Both have jumped the shark and become less polished than they once were. Don't forget that android took one step forward with lollipop and about 15 steps back, and Marshmallow on my Nexus 5x doesn't seem to have fixed much.

    Maybe I should go back to a flip phone.
    eugarps likes this.
    11-25-2015 07:25 PM
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