1. asellite's Avatar
    Two apps refuse to update on the Store. One is "Advanced Info" and one is "Lumia Help+Tips".
    Both return error code: 0x803F8006

    I was just wondering if anyone else experienced this on their 950's and if they may know what causes this? Thanks! :D

    wp_ss_20151123_0002.jpg
    Bo Dy likes this.
    11-23-2015 01:14 PM
  2. MasterChiefLv's Avatar
    I'm experiencing advanced info as well
    11-23-2015 01:16 PM
  3. Tsunbon's Avatar
    Same here!
    11-23-2015 01:18 PM
  4. asellite's Avatar
    I'm experiencing advanced info as well
    Same here!
    At least I'm not alone!
    11-23-2015 01:20 PM
  5. GrandSpartan117's Avatar
    Yep same here.
    11-23-2015 01:26 PM
  6. Azizelh's Avatar
    Same
    11-23-2015 01:28 PM
  7. rickms80's Avatar
    Same issue here.
    11-23-2015 01:34 PM
  8. YKinase's Avatar
    I have the same problem on Lumia 1020 running build x586.11
    wp_ss_20151123_0001.png
    11-23-2015 01:38 PM
  9. feereless's Avatar
    seems to be all nokia stuff? try uninstalling them. i think its cuz w10m doent have those features, or they are built in..
    11-23-2015 01:49 PM
  10. deezus's Avatar
    Same here I also updated touch today and didn't see any extra settings. I'm gonna reset phone and see if that fixes it.
    11-23-2015 03:09 PM
  11. markm75's Avatar
    Same here on nokia 1020
    11-23-2015 03:17 PM
  12. YKinase's Avatar
    seems to be all nokia stuff? try uninstalling them. i think its cuz w10m doent have those features, or they are built in..
    These all appear in the 'Extras' section of Settings. They cannot be uninstalled. Same errors for HERE apps and anything Lumia (e.g. Lumia Panorama; Lumia Creative Studio). I've uninstalled most of the Lumia/Nokia/HERE apps, otherwise the list would be even longer!
    11-23-2015 03:18 PM
  13. Landsharkk's Avatar
    Are those apps actually in the store? Or are those just carry-over apps from the initial 'restore' you do when you get the phone for the first time?
    11-23-2015 03:20 PM
  14. feereless's Avatar
    Are those apps actually in the store? Or are those just carry-over apps from the initial 'restore' you do when you get the phone for the first time?
    thats what i think... msft will have to work that out with all the 8.1 -> w10m upgrades when they roll out
    11-23-2015 03:25 PM
  15. majortom1981's Avatar
    advanced info doesn't download for me on my 950 either. that app is 950 only right now.
    11-23-2015 07:43 PM
  16. SahirS99's Avatar
    Same.
    11-23-2015 08:02 PM
  17. ashram's Avatar
    Even Dan Rubino mentioned in his AMA that he couldn't download the 2 specific apps as well.
    11-23-2015 10:05 PM
  18. Paul Hellman's Avatar
    Me too. I stopped by my local Microsoft store and the rep was also having the same problem. He didn't know of a fix.
    11-23-2015 10:25 PM
  19. asellite's Avatar
    Thanks for taking the time to respond everybody!
    11-25-2015 12:42 PM
  20. MasterChiefLv's Avatar
    Mines was fixed!
    11-26-2015 01:59 PM
  21. uselessrobot's Avatar
    I was having that problem and eventually the update downloaded. Then I noticed today that the app appears twice on my list.

    I tried uninstalling the first and nothing happened. I successfully uninstalled the second Help+Tips but the first one is still there. Oddly, unlike nearly every other system app, this one isn't showing up in the store.
    12-04-2015 03:23 PM

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