1. ssapre's Avatar
    As title says. US MS Store shows "Ships By November 25" on the device details page, but cant order yet!! If you try to reach out MS Store, reps will say that pre-orders are done and its no more available for order. And with that they are not sure when did its pre-order started actually. At least 2 MS stores around my place never accepted a pre-order for this when they took for 950XL !! On call / online support reps are just poor chaps with no knowledge of store inventory. So all in all if someone want to order an unlocked one, MS has made it more than difficult for them.

    Nice that they said during the release itself that these phones are aimed towards WP fans, else god knows who would wait with such pathetic order system to get this phone!!
    Oldmajor likes this.
    11-24-2015 11:35 PM
  2. William Sanderson's Avatar
    As title says. US MS Store shows "Ships By November 25" on the device details page, but cant order yet!! If you try to reach out MS Store, reps will say that pre-orders are done and its no more available for order. And with that they are not sure when did its pre-order started actually. At least 2 MS stores around my place never accepted a pre-order for this when they took for 950XL !! On call / online support reps are just poor chaps with no knowledge of store inventory. So all in all if someone want to order an unlocked one, MS has made it more than difficult for them.

    Nice that they said during the release itself that these phones are aimed towards WP fans, else god knows who would wait with such pathetic order system to get this phone!!
    Look at the web site on the 25th to see if it shows that it can be ordered. They may be changing the order process so that it can be ordered for delivery. I pre-ordered mine on the 17th and it is arriving tomorrow. I must have hit it at the right time.
    11-24-2015 11:44 PM
  3. ssapre's Avatar
    Look at the web site on the 25th to see if it shows that it can be ordered. They may be changing the order process so that it can be ordered for delivery. I pre-ordered mine on the 17th and it is arriving tomorrow. I must have hit it at the right time.
    Nice for you, I think you got lucky. Most of the time I asked on call / chat, only response I got is 'pre-orders are closed now and its back-ordered'... and next if you ask, they dont know when actually pre/orders started for this !!
    11-25-2015 08:21 AM
  4. Oldmajor's Avatar
    I feel your pain, I just want to order an unlocked 950 from the Microsoft store (physical) and was told they took all the preorders they had! I didnt even know they were taking pre orders because when i called previously they told me they weren't! The Awhile back i clicked the email me when available button on the website and was never emailed (thank goodness for blogs). It shouldnt be this difficult to buy a phone the widespread public doesnt want and was made to appease enthusiast. This whole process has turned me off
    11-25-2015 08:34 AM
  5. ssapre's Avatar
    Considering big company like MS its actually like a joke !!

    Its live now to put online order, but about 5 mins after putting the order, its status will say as 'Back-ordered'. Still about 13 hrs remaining on 25th Nov, so fingers crossed if its really 'Ships By Nov 25th'.
    11-25-2015 10:01 AM
  6. William Sanderson's Avatar
    Nice for you, I think you got lucky. Most of the time I asked on call / chat, only response I got is 'pre-orders are closed now and its back-ordered'... and next if you ask, they dont know when actually pre/orders started for this !!
    All I can suggest is to keep calling and trying to get a rep that knows how to get it done. I must have been lucky and hope you have the same luck!
    11-25-2015 12:19 PM

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