12-09-2015 03:53 PM
31 12
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  1. doghouseriley's Avatar
    Although voices on the other end of calls sound perfect (as good as I've ever heard on a cell phone), several people I have been on calls with report an echo when they talk to me. I can't hear it, but when I mute my line it goes away. Anyone else having call quality issues and is there a fix??
    11-30-2015 10:52 AM
  2. tanders04#WN's Avatar
    11-30-2015 11:01 AM
  3. doghouseriley's Avatar
    Fix???
    11-30-2015 01:08 PM
  4. William Sanderson's Avatar
    Although voices on the other end of calls sound perfect (as good as I've ever heard on a cell phone), several people I have been on calls with report an echo when they talk to me. I can't hear it, but when I mute my line it goes away. Anyone else having call quality issues and is there a fix??
    all cell phones have this issue...it is not native to windows phones or android or iOS phones. Calling the person back usually solves the issue.
    11-30-2015 04:31 PM
  5. doghouseriley's Avatar
    all cell phones have this issue...it is not native to windows phones or android or iOS phones. Calling the person back usually solves the issue.
    Never had this issue consistently with Motorola's or Apple products.
    11-30-2015 05:55 PM
  6. Bay 13's Avatar
    Not good...I am gonna wait and hope MS fix the issues. I have not purchased yet and I was waiting on user reviews before I jump in...
    11-30-2015 06:09 PM
  7. Laura Knotek's Avatar
    all cell phones have this issue...it is not native to windows phones or android or iOS phones. Calling the person back usually solves the issue.
    Never had this issue consistently with Motorola's or Apple products.
    The only device that I had that problem with was the Nokia Lumia 900. It took new firmware to fix it.

    I've never had that problem on other Nokia phones, BlackBerry, or Motorola.
    11-30-2015 06:21 PM
  8. doghouseriley's Avatar
    Lumia 925 had some sound quality issues, but no echo. My One M8, 735 and icon were all clear.
    11-30-2015 08:23 PM
  9. doghouseriley's Avatar
    As one of the so called enterprise users who actually needs a phone for calls, I may have to return this phone. It's too bad because I really love everything about it except the calls.
    11-30-2015 08:24 PM
  10. William Sanderson's Avatar
    The only device that I had that problem with was the Nokia Lumia 900. It took new firmware to fix it.

    I've never had that problem on other Nokia phones, BlackBerry, or Motorola.
    My Nokia 830 had the same problem on occasion, so did my Samsung Galaxy S4 and all my other phones, 6 in all. It seems to happen more when I was on speaker phone or via Bluetooth.
    11-30-2015 10:03 PM
  11. Laura Knotek's Avatar
    My Nokia 830 had the same problem on occasion, so did my Samsung Galaxy S4 and all my other phones, 6 in all. It seems to happen more when I was on speaker phone or via Bluetooth.
    I never use speakerphone or Bluetooth for phone calls. I only use Bluetooth to listen to music.
    11-30-2015 10:13 PM
  12. jmshub's Avatar
    I haven't had any issues with call quality with my 950. In fact, yesterday, I got a call with another at&t user with the VoLTE (at&t HD Voice), and I was shocked at how good it sounded.
    11-30-2015 10:53 PM
  13. doghouseriley's Avatar
    I haven't had any issues with call quality with my 950. In fact, yesterday, I got a call with another at&t user with the VoLTE (at&t HD Voice), and I was shocked at how good it so,unded.
    That's not the issue. The calls always sound amazing on our end. It's the other side that's getting the echo, and it's bad.
    rickms80 likes this.
    12-01-2015 08:20 AM
  14. doghouseriley's Avatar
    Well I hate it but the 950 is being returned today. Anyone who wants a mint black leather mozo case make me an offer.
    12-01-2015 09:28 AM
  15. rickms80's Avatar
    all cell phones have this issue...it is not native to windows phones or android or iOS phones. Calling the person back usually solves the issue.
    This happens with all incoming calls on mine and I shouldn't have to call everyone back that calls me.
    12-01-2015 10:53 AM
  16. William Sanderson's Avatar
    This happens with all incoming calls on mine and I shouldn't have to call everyone back that calls me.
    It hasn't occurred once on my 950 since getting it last Thursday. I agree that calling back is an issue as the times I have had to call back has been to my mother who is in rehab...not good. It is intermittent and doesn't follow a pattern. Not sure if it is carrier to carrier related or what the problem is. I have always had problems with it no matter what phone who I call. But, it doesn't happen with the same person each time and may not happen for a month and then it echoes. No rhyme or reason. If anyone has an idea what causes this echo please share!
    12-01-2015 11:23 AM
  17. William Sanderson's Avatar
    Well I hate it but the 950 is being returned today. Anyone who wants a mint black leather mozo case make me an offer.
    I'll back the Mozo case. contact me off forum at williambs50@hotmail.com. Thanks!
    12-01-2015 11:24 AM
  18. Zulfigar's Avatar
    Hmm, I haven't heard of anyone complaining about echo to me on my 950 XL, and even had a call with someone with another950 XL, and was amazed at how good it sounded.

    Maybe this is just a 950 thing? I'm all ears for other people's responses to this.
    12-01-2015 11:28 AM
  19. William Sanderson's Avatar
    Well I hate it but the 950 is being returned today. Anyone who wants a mint black leather mozo case make me an offer.
    If you returned the 950, Did you want to sell the MOZO case?
    12-03-2015 05:59 PM
  20. patryk.szady's Avatar
    12-03-2015 07:49 PM
  21. GregCra's Avatar
    Yes, I have answers over in that section.
    12-03-2015 08:49 PM
  22. doghouseriley's Avatar
    Update. Exchanged the phone for a new one, so far no echo issues. Fingers crossed.
    12-03-2015 10:42 PM
  23. rickms80's Avatar
    Update. Exchanged the phone for a new one, so far no echo issues. Fingers crossed.
    Has the issue returned? Have you enabled Hey Cortana since getting the new phone?

    Posted via the Windows Central App for Android
    12-07-2015 12:05 AM
  24. rickms80's Avatar
    Posted this in another thread. If your having issues with caller hearing their self echo, turn off Hey Cortana and see if that corrects the issues for your incoming calls.

    Posted via the Windows Central App for Android
    12-07-2015 12:08 AM
  25. doghouseriley's Avatar
    Issue came back. Then I downloaded the latest build this afternoon and now its gone. We will see. Thanks for the hey Cortana tip!
    12-07-2015 07:52 PM
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