1. YKinase's Avatar
    I have a few 4K video files on my Lumia 950 I thought I would transfer to my Surface Pro 3. When I plugged in the USB cable, I got a warning saying there is a Power Surge on the USB port and that there is not enough power for my device. It disabled the port but it appeared the 950 was still charging.

    Does anyone know a way around this? Is there a device driver or update that I'm missing? I'm stunned I cannot connect the phone to transfer files by USB.

    UPDATE: It was the Rankie brand USB-C cable I was using. It works fine for charging, but does not work to connect with Surface Pro 3. The Microsoft USB-C cable included with the Lumia 950 works just fine on the Surface Pro 3.
    Last edited by YKinase; 12-08-2015 at 08:33 AM.
    12-07-2015 02:29 PM
  2. T Moore's Avatar
    Not all USB cables are data cables, most are only for charging.
    Why are you trying to use another cable and complaining when the cable that came with the phone works?
    12-08-2015 09:02 AM
  3. YKinase's Avatar
    Not all USB cables are data cables, most are only for charging.
    Why are you trying to use another cable and complaining when the cable that came with the phone works?
    I hadn't realized the cables have different specs! A surprise, for sure, but I wasn't complaining. Merely confused. Thanks! Hopefully this will help anyone else who makes the same mistake.
    12-16-2015 08:54 AM

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