12-19-2015 08:08 AM
101 1234 ...
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  1. J4M3S0N79's Avatar
    Update #3. I changed my WiFi (VZ Jetpack...don't ask...)...and retried....success...full download, and the gears are turning. All indications are that it should work now.

    To recap..after the first time it failed, battery and storage issue emerged.
    Soft reset and restore of recent backup...phone came back near identical to it's last state.
    Updated apps
    Download update
    - Attempt 1, 0%, we're having trouble with update download
    - Attempt 2, stalled at 74% before the 'we're having trouble' message came up....it took 10 mins to get from 0 to 1%
    - Attempt 3, changed WiFi, retry...success.

    Happy hunting and good luck!
    12-09-2015 05:43 PM
  2. bacardi1519's Avatar
    Congratulations, I've tried downloading from both my work and home wifi network but it didn't help.
    12-09-2015 05:55 PM
  3. Patrick Elms's Avatar
    I'm having the same issue. Went through update and got the low storage message even though I have plenty. Update was at 0% for a long time and the phone got really hot. Finally I got an error that there problems with the update and the 0x8024a206 error code. I don't have a recent backup to restore so I am leery of the soft restart an losing everything I have set up. At least the phone has stopped trying to update and is no longer burning up.
    12-09-2015 06:31 PM
  4. JackBukin's Avatar
    I've just done a backup and then hard reset (settings>system>about>reset) and when it booted back up everything was as it was before the reset i.e. texts, layout, colours, email accounts, bar a few apps to reinstall. Seems to have fixed the problem so far! No low storage message and the update is downloading!
    12-09-2015 06:43 PM
  5. bacardi1519's Avatar
    Ok please let us know if it works
    12-09-2015 06:45 PM
  6. John Frey's Avatar
    Mine has an error now too maybe Microsoft pulled it ?
    12-09-2015 06:46 PM
  7. TbouncerT's Avatar
    I changed my WiFi, I am just waiting to see if it moves from 0%....
    12-09-2015 06:53 PM
  8. Nubwy's Avatar
    No, I just tried it. Update,

    I actually had to wipe my phone and do a fresh restore from scratch. Before that I actually tried to return this phone back to att but I'm three days past the window to do so. I really cannot stand the OS right now. Crashes, locks, tiles moving by themselves, battery heat and drain as well as this storage bug and update issue. I know all OS launches have at least some issues but seriously. This was irritating.

    So, I'm forced to stick with it, so I've been able to update it and so far so good. I'm still with Windows, but 8.1 would be a better choice for this phone. 10 is still 6 months or a year early.
    12-09-2015 06:56 PM
  9. TbouncerT's Avatar
    No, I just tried it. Update,

    I actually had to wipe my phone and do a fresh restore from scratch. Before that I actually tried to return this phone back to att but I'm three days past the window to do so. I really cannot stand the OS right now. Crashes, locks, tiles moving by themselves, battery heat and drain as well as this storage bug and update issue. I know all OS launches have at least some issues but seriously. This was irritating.

    So, I'm forced to stick with it, so I've been able to update it and so far so good. I'm still with Windows, but 8.1 would be a better choice for this phone. 10 is still 6 months or a year early.
    Stick with it man! it'll pay off in the end. I haven't had any issues with it until this update.
    12-09-2015 07:05 PM
  10. TbouncerT's Avatar
    I changed my WiFi, I am just waiting to see if it moves from 0%....
    Seems like that did something. It is now at 39%!! *crosses fingers* I hope it finishes
    12-09-2015 07:36 PM
  11. TbouncerT's Avatar
    Changing WiFi worked for me. All I did was connect to a different WiFi and then went to check the update, nothing. After that I went back to WiFi and deleted the new one I connected to and it reconnected to my previous one and BAM it started working. Took a long time, but it worked.
    12-09-2015 08:13 PM
  12. claudio nunez's Avatar
    Getting similar problems as well battery drains super fast and low storage warnings. I do not know of any updates. Which one is it?
    12-09-2015 08:18 PM
  13. claudio nunez's Avatar
    Actually I got the update and still at 0%
    12-09-2015 08:33 PM
  14. Keith Wallace's Avatar
    I've gotten both low storage and new SIM setting messages a good deal today. Not sure why, but they've stopped, so I don't know that I care now.
    12-09-2015 08:55 PM
  15. DCProjMgr's Avatar
    I got the same low storage message yesterday. After several attempts at the update, I did a hard reset. After going through the phone setup routine I downloaded the update with no problem.
    12-09-2015 09:10 PM
  16. DLong4's Avatar
    FWIW, I was getting the storage error last night, too. Not sure if this fixed the issue, but I went into Settings/Storage and removed the SD card within settings, then shut down the phone and physically removed the SD card. I still got the storage error, but after what seemed like the 12th retry, the download started. Then I got the 0x802etc error right after the download finished and the installation started. Reboot, retry, and then it went well. I tried to keep the phone awake all through the download, not sure if that helped, too.

    The newest OS is really fast, and very easy on the battery.
    12-09-2015 10:16 PM
  17. Ludaman64's Avatar
    I am also having this issue. I have tried to soft reset and remove/add my home wifi network(this started on my work/school wifi).

    "answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdupdate/lumia-950-not-downloading-updates-low-storage/b18b045e-b245-46d4-ba20-1c178095dc81?page=4"
    12-09-2015 10:20 PM
  18. claudio nunez's Avatar
    I've reset my lumia 950xl and bingo download works and it's seams faster then before. Hope that I will nit required to reset every time an update cones out
    12-09-2015 10:25 PM
  19. evillama's Avatar
    Seeing the same here. Low memory errors only using <8gb. Plus, phone's getting hot for no apparent reason.

    Almost feel like I bought a cheap hoverboard...
    12-09-2015 11:15 PM
  20. evillama's Avatar
    ...and not for nothin, but isn't this the type of thing you'd think "Fast Ring" and "Slow Ring" users would've experienced and reported, and gotten fixed before releasing to the masses (all 1.7% of us)?

    Also, FWIW, I'm on AT&T...
    12-09-2015 11:25 PM
  21. Tempest790's Avatar
    I tried the update again this morning ... and success. Not sure what that was about.

    I wasn't doing hard resets or restores. Worse case scenario, this phone was going back.

    A lot of posts in the Microsoft Community forums about this. The moderators are still trying to track down the issue. But, I'd say just let the phone rest to the next day and try again. Eventually it will install.
    12-10-2015 07:15 AM
  22. quincymac's Avatar
    I got the low storage notice while updating, as well. Fortunately, third time was the charm...was able to update without a hard reset this morning. Keep swinging, eventually it will go through...
    12-10-2015 07:45 AM
  23. mydoom's Avatar
    I may have found a workaround for the update issue: enable developer mode. That did the trick for me!
    gericksonm likes this.
    12-10-2015 08:28 AM
  24. evillama's Avatar
    I may have found a workaround for the update issue: enable developer mode. That did the trick for me!
    Just tried it - no joy. When checking for updates the phone keeps saying, "Your device is up to date. Last checked: Today, 10:28am" Even rebooted after enabling Dev Mode and still nuthin'.
    12-10-2015 09:29 AM
  25. dinkatoid's Avatar
    Update - My phone eventually got a pop up saying that the sim settings had changed and it needed a reboot. I rebooted and the phone sat at 0% for a bit longer till it almost drained my battery completely. I plugged it in and left it while working and when I came back it started downloading and I had no more heat issues
    12-10-2015 10:49 AM
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