12-19-2015 08:08 AM
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  1. halflifecrysis's Avatar
    I have a Lumia 1520 with Insider Preview 10.

    I am having the exact same issues as described in this thread. Developer mode did not help.
    12-11-2015 09:31 PM
  2. ricksutliffe's Avatar
    I'm having the same issues regarding the inability to download the as described in this thread, AT&T Lumia 950, the low storage warning, the Windows 10 update hung at 0% for 1/2 a day, full battery and good WiFi connection. Power cycling phone, adding a 64GB SD card, and removing battery doesn't change anything.Phone seems stuck here, unable to cancel the Windows Update. All Store downloads are stuck at "pending"
    12-12-2015 09:00 AM
  3. tmoore71's Avatar
    I know this isn't a perfect solution, but I had the same problem on my AT&T 950. I did a hard reset, restored from my account info, and voila, the update and apps that were hung in the store downloaded and installed.
    12-12-2015 11:41 AM
  4. halflifecrysis's Avatar
    ***FIX*** - For users of other Lumia phones who at one time was in the preview program who are having issues with XXX.29

    We think phones that took Insiders build 10586.11 and then hard reset or left the Insiders program are getting offered 10586.29 from production and not an Insiders ring. So, why the error? We published 10586.29 differently to production (differentials) than we did to Insiders (canonical) and could lead to the error you're hitting.

    How to fix?

    Try this: go back to Windows Insider app and select a ring. Re-check for OS updates as you should now get the update from Insiders (instead of production) and we hope this then resolves the issue for you.
    Last edited by halflifecrysis; 12-12-2015 at 03:02 PM.
    12-12-2015 01:57 PM
  5. Lee Ka Chun's Avatar
    btw, just curious, where you get this from....
    12-12-2015 08:25 PM
  6. MS_DOS_3's Avatar
    ***FIX*** - For users of other Lumia phones who at one time was in the preview program who are having issues with XXX.29

    We think phones that took Insiders build 10586.11 and then hard reset or left the Insiders program are getting offered 10586.29 from production and not an Insiders ring. So, why the error? We published 10586.29 differently to production (differentials) than we did to Insiders (canonical) and could lead to the error you're hitting.

    How to fix?

    Try this: go back to Windows Insider app and select a ring. Re-check for OS updates as you should now get the update from Insiders (instead of production) and we hope this then resolves the issue for you.
    I was in insiders program briefly on my 1020. Never joined on my 950. Could this still fix this for me?

    If I do a full reset will this update load during setup? I'm oh so sick of reseting my Windows Phones. Since these require full resets so often Microsoft should offer better backup and restore options via an app in Windows 10.
    12-12-2015 10:09 PM
  7. oldpueblo's Avatar
    My wife's phone has this and it's driving her crazy. We've tried pulling the SD card, flipping to developer mode and back, and joining insider and leaving insider program. It all seems to stem from this weird storage bug. She has only 9Gb used on her phone, the SD card has 500Mb. Any new news?
    12-13-2015 11:37 PM
  8. 9sag9's Avatar
    Use Microsoft official update advisor available in store and try
    12-13-2015 11:44 PM
  9. 9sag9's Avatar
    12-13-2015 11:47 PM
  10. 9sag9's Avatar
    12-13-2015 11:48 PM
  11. MrWakett's Avatar
    Hey guys, I dont have a problem updating, but I am always receiving the notification that im low on storage despite having only used 13 out of 29.1GB - its pretty annoying and there is no way to just disable that message?
    12-14-2015 08:48 AM
  12. oldpueblo's Avatar
    I was pretty excited to try this, but the get the app link doesn't work for some reason and I can't find it in the store. :(
    12-14-2015 11:07 AM
  13. MS_DOS_3's Avatar
    Got the app, installed. Trying it now. Not hopeful, as soon as I launched the app crashed and said something went. Relaunched now stuck at cleaning temporary data for at least 5 minutes with no progress. I'll let it do its thing.

    Why 25GB of space is not enough is beyond me. Still holding out hope for WaaS though.
    12-14-2015 05:44 PM
  14. MS_DOS_3's Avatar
    Still not progress. Been "cleaning temporary data" now for 25+ minutes. Progress bar hasn't moved a millimeter. Is this normal behavior?
    12-14-2015 06:12 PM
  15. Baobab79's Avatar
    I did hard reset on my 950XL and that resolved the "Low Storage" problem. Although I don't see the update, so I wonder if MS pulled it for being buggy?
    12-15-2015 08:20 AM
  16. grantpwarren's Avatar
    I did hard reset on my 950XL and that resolved the "Low Storage" problem. Although I don't see the update, so I wonder if MS pulled it for being buggy?
    I think you should check news stories more often.

    http://www.windowscentral.com/micros...llation-issues
    12-15-2015 08:37 AM
  17. Paul Tram's Avatar
    Does this have anything to do with the sudden battery drain issue I started seeing at roughly the same time?
    12-15-2015 01:22 PM
  18. knackwurst's Avatar
    So how can we get ahold of UpdateAdvisor if one of the problems you're facing is that store downloads aren't working? It can't be found directly in the store, but using the links in this thread, it is now the third pending app download in my queue. Nothing I have tried gets these moving again.

    I'm finding this thread very interesting because I'm having a lot of the same issues, particularly warnings about space when there's plenty, with a 200GB card added. However, when I check Settings --> System --> About, it shows I'm still on 10586.0 - am I hopelessly behind here? Been using this phone since release day and the problems just started this week. Seems to conincide with finally turning on the Windows Hello feature, which just isn't working at all and does weird things I can't make stop.
    12-15-2015 02:15 PM
  19. BSobotta's Avatar
    So I am having the low storage issue, and just preformed a hard reset. I am hoping this fixes it.
    12-16-2015 12:53 PM
  20. lzicc's Avatar
    It fixed it for me after the MS re-release.
    12-16-2015 01:12 PM
  21. BSobotta's Avatar
    Mine as well.
    12-16-2015 04:15 PM
  22. MS_DOS_3's Avatar
    It fixed it for me after the MS re-release.
    What re-release? I just checked for update and it still states my phone is up to date even though it's not. Ty
    12-16-2015 06:28 PM
  23. MS_DOS_3's Avatar
    In order to get the update I need to do a factory reset?
    12-16-2015 07:17 PM
  24. Ado CiVoN's Avatar
    Running on 10586.36 and the low storage issue still exists.
    12-17-2015 05:45 PM
  25. bedlamboy77's Avatar
    I finally got the update after a hard reset, but thinking all my configs would get in the way, I opted not to sync my backup on startup, believing I could do it after reset. However I'm not finding a way to restore from my backup. Do I have to reset it again? I surely hope not.... Can anyone tell me how to restore my backup without resetting again?

    Thanks!
    12-19-2015 02:35 AM
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