12-20-2015 10:58 AM
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  1. Krystianpants's Avatar
    I just got my Lumia 950 home, afraid to open it now. Is the burn in so fast?
    It's just not technically feasible for that to happen so early, unless screens are damaged. At&t reviews are all good and no one mentioned this.. Some people say it goes away if they move bar up and down. It could be drivers for the transparent effects or who knows. Although I don't get out on my xl, it is running a different firmware apparently.

    My nav bar is also teal.
    12-18-2015 08:01 AM
  2. zorbabic's Avatar
    So I noticed something else that is interesting and may be related. If I open a calendar event on my 950 (see screenshot), the horizontal lines on the "Invite someone" text box bleed out to the edges of the screen. I don't see this on my 920 or if I view the screenshot on my desktop.

    I can see similar bleeding on the Start screen along tile boundaries, the "To" field in Messaging and the chat box in WhatsApp. I'm not sure if these are related to the image retention issue, but all of this leads me to believe that it's some kind of software issue.

    Attachment 119088
    Yes, it's visible on my 950 also, but I don't think this is related to burn in, rather the line takes most of the witdh and the remaining dots in that line get over/under iluminated.
    12-18-2015 08:39 AM
  3. Simon Hinton's Avatar
    It's just not technically feasible for that to happen so early, unless screens are damaged. At&t reviews are all good and no one mentioned this.. Some people say it goes away if they move bar up and down. It could be drivers for the transparent effects or who knows. Although I don't get out on my xl, it is running a different firmware apparently.

    My nav bar is also teal.
    People could have been sent retail demo models - my sisters first 620 arrived (in a box) with WP8 preview software on it (fake contacts, fake email accounts, etc) and all protective stickers removed as if it had been out on display.

    If the 950's have oversold, they could be sending out used seconds stock to meet the demand at short notice.
    12-18-2015 08:44 AM
  4. MikeJezZ's Avatar
    People could have been sent retail demo models - my sisters first 620 arrived (in a box) with WP8 preview software on it (fake contacts, fake email accounts, etc) and all protective stickers removed as if it had been out on display.

    If the 950's have oversold, they could be sending out used seconds stock to meet the demand at short notice.
    That would be a ****ty move though. Have At&t ever done this previously?
    12-18-2015 09:13 AM
  5. Paolo Ferrazza's Avatar
    Mmmm so keeping glance on 24/7 would not be a great idea right? I'm doing that. No problem so far but it sure is worrying.
    12-18-2015 10:04 AM
  6. uselessrobot's Avatar
    Based on what I'm reading, I don't think it's burn in. My old iPad 2 has always done this odd thing where when I close a browser, for example, I can continue to see the after image on the home screen for some time. I don't think the image even fades until I either turn off the device or open another app. So even if it's a hardware issue it's a temporary one.

    From what I know of OLEDs they shouldn't burn in anywhere near this quickly. Blue is the color that tends to fade more quickly and to reach have it's original brightness it has to run for 14k hours, or 5 years at 8 hours a day. But a lot of this information goes back at least 5 years so things should have improved in the intervening years.

    If these panels are suffering burn in within the first month then there must have been some manufacturing flaw.
    Krystianpants likes this.
    12-18-2015 11:25 AM
  7. MikeJezZ's Avatar
    If I use my 950 with Oled around 3-5 hours a day reading websites and messaging, how long does a oled screen hold before it starts to show burn in?
    12-18-2015 12:58 PM
  8. camaroz1985's Avatar
    I saw lots of burn in on the display phone at AT&T. That was Sunday after Thanksgiving, and the nav bar and all the languages from when you first turn the phone on were burned into the screen really noticeably. I would be disappointed if that was happening to my new $600 phone.
    12-18-2015 01:33 PM
  9. MikeJezZ's Avatar
    I saw lots of burn in on the display phone at AT&T. That was Sunday after Thanksgiving, and the nav bar and all the languages from when you first turn the phone on were burned into the screen really noticeably. I would be disappointed if that was happening to my new $600 phone.
    Well thats the typical problem for all OLED phones, even Samsung. Only iPhone does not suffer from this
    12-18-2015 01:54 PM
  10. Corwin_Amber1's Avatar
    ... and many other Lumias. In fact all those, which are having a LCD screen...
    12-18-2015 02:41 PM
  11. MikeJezZ's Avatar
    ... and many other Lumias. In fact all those, which are having a LCD screen...
    True, but Microsoft and Samsung and other manufactures tend to use these bad displays. We cant really do anything against it. Other than not buying their products.

    I just hate being stuck on my beloved 640. Its so slow and the camera is soooo good on 950
    12-18-2015 03:17 PM
  12. jmwhite19's Avatar
    I think hiding them by flicking up and down (if that is still a thing in WM10) is probably the best bet. If they aren't there all the time and you're constantly moving screen elements up and down, any burning will take twice as long to notice.

    Here's my old Lumia 900's screen as a point of reference - that's IE's navigation bar and the page refresh button on the left. Its only really noticeable on white and blue screens - i've taken a photo on white because its a little easier to see contrast. You might need to view the image at full size to notice.

    Attachment 119052
    I had this same problem on a Lumia 925 as well! As I mostly used dark mode for everything I only noticed it on lighter backgrounds.
    Simon Hinton likes this.
    12-18-2015 03:37 PM
  13. MikeJezZ's Avatar
    I really wonder why they use this type of screen in high end phones (both samsung and microsoft). Its clearly that these phones are not made for being kep for years.
    12-18-2015 03:37 PM
  14. jmwhite19's Avatar
    Surely having Glance Screen (with a photo background) and Lock Screen set to a quick time like one minute would help with this. Having Glance on a setting like 15 minutes which would then just turn off the display, preventing burn in.
    12-18-2015 03:42 PM
  15. Simon Hinton's Avatar
    That would be a ****ty move though. Have At&t ever done this previously?
    Could be accidental though - the 620 wasn't too popular and they had a ton of stock when we made the purchase. This was in New Zealand though, so I have no idea if AT&T would do something like that deliberately.
    12-19-2015 03:33 AM
  16. Paolo Ferrazza's Avatar
    So any news? I'm pretty sure it can't be burn-in (takes years) so:
    -phone needs replacement because it is defective
    -there is some glitch with refresh
    12-19-2015 04:05 AM
  17. MikeJezZ's Avatar
    So any news? I'm pretty sure it can't be burn-in (takes years) so:
    -phone needs replacement because it is defective
    -there is some glitch with refresh
    I had a Samsung Galaxy for around 8 or 9 months, which had the clock burned in. Doesnt take years with average useage
    12-19-2015 05:25 AM
  18. Paolo Ferrazza's Avatar
    I had a Samsung Galaxy for around 8 or 9 months, which had the clock burned in. Doesnt take years with average useage
    You do understand that it can't be burn-in after some days of usage right? It is either a software or hardware defect.
    12-19-2015 05:42 AM
  19. Omega Point's Avatar
    No sign of anything on my 950 now so whatever it is can fade completely, either because I used it a little less in the past day or because I rebooted the phone.
    12-19-2015 06:13 AM
  20. MikeJezZ's Avatar
    You do understand that it can't be burn-in after some days of usage right? It is either a software or hardware defect.
    I am aware that in this event it's a hardware fault, but AMOLED screens tend to burn in fast.
    12-19-2015 06:21 AM
  21. RuleOfSines's Avatar
    I jus tried leaving my screen on for a bit, and after several minutes the buttons fade away to almost nothing. I'm not going to worry about it any further at this point.
    casab1anca likes this.
    12-19-2015 06:51 AM
  22. Krystianpants's Avatar
    Yeah that may be some refresh method. But remember there are areas you touch more often on phone and get dirty. You need a special cloth and wipe it down well. You can wet it slightly if needed. Those clothes don't wet easily anyways.
    12-19-2015 02:02 PM
  23. GizmoEV's Avatar
    What you are seeing could be persistence. I know the LED fluorescent replacement tubes I have had for the past 5 years glow for quite some time after turning them off. Maybe that is what is happening with the phone display and would explain why it can fade over time.
    12-20-2015 12:01 AM
  24. Tammybaggins's Avatar
    Having had a Lumia 735 for 12 months with an OLED display and using it heavily I haven't noticed any burn in or any degradation of the blue subpixels or any burn in. The display is still as perfect as the day I bought it.

    Now using a 640 and have noticed some stuck pixels around the bottom corner also had this with my HTC 8S. So IPS LCDs are just as bad as OLED.
    12-20-2015 01:00 AM
  25. Paolo Ferrazza's Avatar
    It would be nice if the writers form this site investigated about this and about glance with Microsoft. I guess that glance could cause burn-in in ten years usage since it works at super low birghtness but it would be nice for Microsoft to tell us. I disabled always-on glance screen for now but I really liked it :( :(
    12-20-2015 10:58 AM
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