1. Shleika Spencer's Avatar
    Can anyone assist me with this?
    My newly purchased (yet going to be exchanged) 950 is glitchy at best; but I do not know why Settings  > System  > Messaging, and turn on Text backup is not showing as an option on my phone. The software is up to date.

    I am swtiching back to the preferable windows 8.1 (Lumia 640) but I would like to have all the new texts that accumulated on the 950.

    Does anyone know to backup new text messages or am I SOL.

    I have to return the 950 back to AT&T by Friday, Dec 18 to avoid paying for something I will never use.

    Please do not recommend doing a factory reset as I will lose what I am trying to maintain.

    Thanks & Best,
    12-17-2015 08:41 AM
  2. SDHedoCpl's Avatar
    Hello all, I'm having this same issue and wondering if anyone is aware of this issue, or how to fix it.
    Thank you!
    12-24-2015 10:06 AM
  3. joethegorilla's Avatar
    I have had the 950 for 5 months or so and wasn't getting inbound calls and I wouldn't get inbound text messages until I was on a call and then they would come in as a batch. I am on Tmobile. I fixed this by backing up my phone to my Microsoft account and doing a "hard reset"

    Everything works great now. All my text messages, emails, pictures, apps, were automatically re-installed once the reset was complete.
    03-03-2017 07:44 AM

Similar Threads

  1. Dual SIM smart settings now works
    By mjrtoo in forum Windows 10 Mobile
    Replies: 2
    Last Post: 12-19-2015, 09:48 PM
  2. Why won't my lumina 635 send text messages
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 12-17-2015, 05:41 PM
  3. Replies: 0
    Last Post: 12-17-2015, 08:30 AM
  4. Replies: 0
    Last Post: 12-17-2015, 08:29 AM
  5. GamerBand puts your Xbox Avatar on your Microsoft Band
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-17-2015, 08:20 AM
LINK TO POST COPIED TO CLIPBOARD