1. Paul Tram's Avatar
    The alarm clock on my L950 was ringing as expected when I first bought the phone.

    Then I ran into the battery drain and low storage warning that was part of the botched .29 upgrade. I eventually did a hard reset and the revised(?) .29 upgrade automatically (and successfully) installed itself.

    Since then my alarm has not rung once. Or rather, when the phone's screen is off (like when I am asleep), then the alarm will not go off. Instead, there is a useless notification about it. On the other hand, if my phone is in use at the time of a scheduled alarm only THEN will the alarm ring.

    I have scoured the other threads but have not seen a new post since 12/10. Does someone post a fix that I did not see?
    mikeharden likes this.
    12-22-2015 11:18 AM
  2. EMitchell's Avatar
    I just had an update to the Clock / Alarm app today, I'm curious if that will fix your problem. So far, I've been lucky, no problems with the alarm. But I'm concerned now, I need to wake up at 4:00am tomorrow morning, I can't miss it, sure hope the alarm works.
    zei20t likes this.
    12-22-2015 01:25 PM
  3. zei20t's Avatar
    the update fixed my wifes phone, she was having issues where the alarms would never go off.

    she was up early this morning!
    EMitchell likes this.
    12-22-2015 05:37 PM
  4. Jonnie LasVegas's Avatar
    I'm having this same problem. It also affects my text messages in the same exact way.
    12-22-2015 06:09 PM
  5. mikeharden's Avatar
    Having exact same issue. I am wondering if I roll back update to original if it will work again.....
    12-23-2015 11:18 AM
  6. mikeharden's Avatar
    the update fixed my wifes phone, she was having issues where the alarms would never go off.

    she was up early this morning!
    Which update fixed it?
    12-23-2015 11:19 AM
  7. mikeharden's Avatar
    I just had an update to the Clock / Alarm app today, I'm curious if that will fix your problem. So far, I've been lucky, no problems with the alarm. But I'm concerned now, I need to wake up at 4:00am tomorrow morning, I can't miss it, sure hope the alarm works.
    Did it work?
    12-23-2015 11:20 AM
  8. EMitchell's Avatar
    Did it work?
    Yes, it did - whew! The update is an update to the clock and alarm app, through the windows store.
    mikeharden likes this.
    12-23-2015 03:17 PM
  9. zei20t's Avatar
    Which update fixed it?
    the update to the alarm app fixed it
    mikeharden likes this.
    12-23-2015 04:31 PM
  10. Jonnie LasVegas's Avatar
    Update didn't fix alarms for me. And still don't know why it is also happening with my text messages!
    12-23-2015 05:48 PM
  11. zei20t's Avatar
    youve checked the notifications etc? make sure the alarms app can run the background?

    you may have inadvertently disabled the alerting somewhere.
    12-23-2015 06:05 PM
  12. Jonnie LasVegas's Avatar
    youve checked the notifications etc? make sure the alarms app can run the background?

    you may have inadvertently disabled the alerting somewhere.
    Yes, checked both of those scenarios. Can't figure out why it just won't alert me to alarms or texts.
    12-27-2015 02:08 AM
  13. Jonnie LasVegas's Avatar
    Figured out my problem. I had turned off notifications appearing on the lock screen, thinking I had turned on the option to keep them private on the lock screen. Had a dumb moment.
    12-27-2015 07:29 PM

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