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01-05-2016 09:55 AM
49 12
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  1. willied's Avatar
    So in the first time you did not set it as a clean phone? You restored from an older backup from another Lumia model?
    If this is the case why do you even wonder that you've had problems?? DON'T RESTORE from an OLDER DIFFERENT model!!! Is it so hard to understand?? Is that so hard to set it as NEW and be done with it? Sorry for the CAPS but more and more complain of issues after restoring from a backup that is not even from the same phone model.
    Why such anger? If Microsoft offers the option to restore then that option should WORK. It's not ridiculous to think it should WORK. Sorry for the CAPS, but Microsoft SHOULDN'T offer the OPTION to do SO if it's not EXPECTED to WORK correctly.

    :P
    12-30-2015 11:16 AM
  2. uselessrobot's Avatar
    Some of the issues I've had seem related to doing a restore. Particularly since the phone decided to install a bunch of apps that were indicated as incompatible with Windows 10.

    While I wasn't having significant problems beforehand I decided to do a factory reset and manually install apps. That seems to have helped. I got rid of the non-functional Lumia Help+Tips app I couldn't uninstall. More importantly, my Band has been working properly for about a week, but we'll see if it stays that way.

    Interestingly, a friend just got a Lumia 640XL, running WP8.1, and they initially tried doing a restore from their old 1520. They ran into problems which included the majority of apps being disabled due to some issue. Again, a factory reset and clean install helped.

    So the issue doesn't seem to be exclusive to Windows 10.
    RumoredNow and mariusmuntean like this.
    12-30-2015 11:49 AM
  3. mariusmuntean's Avatar
    Why such anger? If Microsoft offers the option to restore then that option should WORK. It's not ridiculous to think it should WORK. Sorry for the CAPS, but Microsoft SHOULDN'T offer the OPTION to do SO if it's not EXPECTED to WORK correctly.

    :P
    Sorry, there was no anger. But when it's clear that restoring from another phone model does not work or even worse from another phone model and OS version, and users are still doing it, many things are pretty obvious about those users when they even come here to complain about issues. Most are just being lazy about reinstalling manually all the apps and setting up the phone. Eventually then, if you do another restore on the new device sometime, to install from the backup of the same device and same os version but never from another model, and much more worse, from another os version. :)) For God's sake even iphones freak out when restoring backups from different models and os versions.
    12-31-2015 01:44 AM
  4. smartass1379's Avatar
    Sorry, there was no anger. But when it's clear that restoring from another phone model does not work or even worse from another phone model and OS version, and users are still doing it, many things are pretty obvious about those users when they even come here to complain about issues. Most are just being lazy about reinstalling manually all the apps and setting up the phone. Eventually then, if you do another restore on the new device sometime, to install from the backup of the same device and same os version but never from another model, and much more worse, from another os version. :)) For God's sake even iphones freak out when restoring backups from different models and os versions.
    This should work as its been said before, who the heck wants to do a clean install everytime they get a new phone!?
    Jens Ansorg and Andrew Gordon like this.
    12-31-2015 02:49 AM
  5. Josh Harman's Avatar
    This should work as its been said before, who the heck wants to do a clean install everytime they get a new phone!?
    It's been reported here that restoring from a backup caused issues, but I setup my 950 from a restore and has no problems with it.

    While it very well may be the root problem for some, I think most people are grasping at straws to point to a cause. My personal opinion that problems are resulting from the various firmware builds, but who knows.
    12-31-2015 02:57 AM
  6. ajayden's Avatar
    Hey guys,

    I've got an AT&T 950 that I picked up about six weeks ago. Accordingly, I'm well beyond the 14-day return policy but I want to get rid of this piece of junk, which is easily the worst phone I've ever owned. I may have posted about this in another forum but I can't remember.

    Here are some of the issues I've been facing:

    • Locks up at least twice a day
    • Watching YouTube videos in Edge often causes the phone to restart
    • It occasionally restarts and/or locks up during phone calls, which is SUPER convenient
    • Battery life is disappointing at best
    • Bluetooth connectivity is iffy in different vehicles
    • Speakerphone hasn't worked on several occasions, necessitating calling the person back
    • With Windows Hello enabled the phone is always warm, though it randomly got hot to the touch last night for no reason (Hello was and still is turned off)
    • The camera *literally* takes one minute to finish "adding the finishing touches" to photos (I timed it)
    • It locked up today while I was using the flashlight ...


    What should I do, take it to a Microsoft store to see if they'll exchange it? I've tried going to AT&T in the past and they're absolutely awful -- dismissive and basically unwilling to help.

    Should I perform a reset? If so, how do I do that and will it make any difference?

    Have any other AT&T victims ... I mean, customers received the latest firmware update, .36 IIRC? Is there a way to force this update?

    I don't need 18 million apps or games. All I want is a good browser, a nice e-mail client and a decent maps application. I want a handset that's reliable, fast, smooth and simple, things that Windows Phone always used to stand for. I've owned these devices exclusively since I got my first smartphone about five years ago, the Samsung Focus if any of you remember. During that time I've been quite happy with the platform, but Windows 10 Mobile has undone all of that.

    My buddy's owned every other iPhone (all on AT&T) since the original came out in 2007. He basically NEVER has issues with anything ... ever. They're rock-solid and, as Apple always claims, just work. I want that, too, and the Lumia 950, or maybe this particular device, fails to deliver on so many levels. I'm ready to switch to iPhone -- and never look back -- if things do not improve soon.

    Thanks!
    Bro, I understand and feel your emotions but look at what happens in the apple world. I have attached two screenshots for you, from the apple world.

    At least Microsoft has given the option to downgrade to another OS or reinstall the OS.
    macrumors.pngmacrumors1.png
    CraigCole likes this.
    12-31-2015 03:06 AM
  7. CraigCole's Avatar
    Bro, I understand and feel your emotions but look at what happens in the apple world. I have attached two screenshots for you, from the apple world.

    At least Microsoft has given the option to downgrade to another OS or reinstall the OS.
    Click image for larger version. 

Name:	macrumors.PNG 
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ID:	119746Click image for larger version. 

Name:	macrumors1.PNG 
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ID:	119747
    YIKES! I guess in this instance I'm glad I'm not in the Apple camp ...
    libra89 likes this.
    12-31-2015 11:47 AM
  8. RumoredNow's Avatar
    This should work as its been said before, who the heck wants to do a clean install everytime they get a new phone!?
    FWIW, I do.

    I don't have a 950 or 950 XL, but I have used a lot of different Windows Phones. I never restore from another phone model backup and would not dream of doing it across different OS versions.

    IMHO people make too much of an issue of having to do a fresh setup on a device. It is a known fact: nothing runs so well as a clean install. It has aways been this way and has never changed.
    12-31-2015 03:47 PM
  9. 920Walker's Avatar
    Restore should be renamed to Crapshoot. You are essentially rolling the dice, the 12 sided kind, with weights ever so closer to the ones. A similar disclaimer to joining the insider program should accompany the Restore function at minimum.

    Edit: The weights would be slightly opposite the ones, as Snake Eyes aren't Snake Eyes if they land against the playing surface. 8^|
    Last edited by 920Walker; 01-01-2016 at 11:28 AM.
    12-31-2015 08:09 PM
  10. lippidp's Avatar
    I have to reset my work-issued iphone 5c weekly because the swipe to unlock won't work. Apple marketing and reality are not always the same. Then there's the issue of hating to use it. I absolutely freaking hate using the iphone. It just doesn't work the way I think.
    01-01-2016 09:32 AM
  11. RumoredNow's Avatar
    Restore should be renamed to Crapshoot. You are essentially rolling the dice, the 12 sided kind, with weights ever so closer to the ones. A similar disclaimer to joining the insider program should accompany the Restore function at minimum.
    won-internet.jpg
    920Walker and Laura Knotek like this.
    01-01-2016 11:11 AM
  12. mariusmuntean's Avatar
    We should indeed be grateful that we can restore to an older OS, as for iphones, the situation is not pretty. My ipad air which is not a very old model, runs ios 9.2 like crap! Can I downgrade back to 8? Nope, so forget Apple and their stupid policies.
    Last edited by RumoredNow; 01-01-2016 at 03:14 PM. Reason: cleanup on aisle 5
    01-01-2016 02:43 PM
  13. RumoredNow's Avatar
    We should indeed be grateful that we can restore to an older OS
    I think the topic was restoring backed up data from another model phone and perhaps one running an older OS when the backup was made.
    01-01-2016 03:13 PM
  14. jeetu4444's Avatar
    Have be using Lumia 950 ds since 3 weeks now...and Soo far iam happy...everthing works the way it should....iam coming from using Lumia 1020 for 3 years...soo compare to that Lumia 950 is lightning fast...thou iam trying to get used to not having xenon flash for nite shots...thou triple flash does a decent job..i only issue i faced was on ver 36 where hey Cortana was not available and living images stop working...soo using wdrt i got latest firmware and then upgraded to ver 29 and iam happy....good battery life...
    Thou camera needs improvement....new firmware or OS can make the phone mire awesome....thou the camera is very fast even compared to my lg g4...
    01-02-2016 05:00 AM
  15. AzurAccess's Avatar
    I've been using a Lumia 735 for the last year (convert from iOS), and while I love WP8.1 (update 2, Denim), I've been eagerly awaiting the new 950 for its faster processor and superior camera. So the new phone came over the holidays. And I hated it so much after 2 days that I immediately returned it and have reverted to my 735. This was not a case of not liking the new 950 and its W10Mobile just because it's new or different, but because it's clearly (IMHO) inferior. Here's my summary of what's wrong with Windows 10 Mobile as run on the Lumia 950:

    Phone -
    Cheap side buttons, very poor feel.
    Indifferent styling and colors.
    Washed out screen colors & display.
    Still has audio jack on top.

    OS -
    Despite nominally fast processor and ample RAM, apps often open slowly and there is lots of lag throughout user experience. Often worse than on my Lumia 735. (NB: I did a fresh install, not restored from backup.)
    Poor use of screen real estate: Icons are crude and clunky given the size and nominal quality of display available. Especially bad:
    OneDrive - much worse than WP8.1
    Mail app looks worse, missing functionality.
    Feels like entire interface has been dumbed down, made more childish
    Icon and font design: muted and dull compared to 8.1. Also, fonts are often too small or too big, and UI is not as well integrated. In many places words are cut off at bottom of screen despite plenty of room available.
    Contextual presses don't work or are non existent as compared to WP8.1. Overall feel is clumsy
    Unlock buttons don't highlight when touched.
    Settings are harder to navigate methodically: wrong headed attempt to show related settings doesn't permit backing out to same location you started, hence cannot work down settings in comprehensive way
    Quick access settings are flawed: rather than taking you to, say, Wi-Fi so that you can select/change network, now the quick access buttons act as on/off toggles. To get access to the actual function you have to take a longer route.
    Several settings that used to allow live tile views, like data sense and storage sense, are no longer available.
    Many settings are no longer available to pin to start, eg. Call Block.
    Edge browser: Dreadful and half baked.
    Favorites don't transfer from WP8.1;
    Missing functionality: Swiping back and forth between pages doesn't work.
    Many other issues, like swipe writing doesn't work in Edge despite it working elsewhere in OS
    Camera:
    Despite supposed superior ability, nothing special is apparent (maybe due to poor screen quality, see above).
    Non intuitive control of camera operation, eg. Live capture taken when it's not intended.
    Phone and message apps: Often long lags in receiving notifications
    Weather app: Now shows next three hours on live tile rather than next three days, not as useful.
    App Store is dreadful, way worse!
    Many apps choose hamburger menu convention when they don't need to. Older style felt more natural
    Office suite: While it can be nice to be able to edit docs from phone, most usual use case is simple viewing. Now to view you're in editing mode by default - dangerous! It was better under WP8.1.
    Some apps aren't available in new OS.
    Thumbnail photos are now round instead of square in people app, example of stupid change for change sake.
    Maps are terrible! Whereas old Here Maps worked well new replacements don't do same things, and details are washed out (inexplicable given the nominally superior screen). The maps look bad.
    Music app, Grove: Maybe ok, but interface is very different and it wasn't clear that my music collection was intact or fully available as before.
    Photos app: loses favorites, so can't use them for live tile. Not as good since less control over what shows on live tile.
    Windows Hello isn't practical, should've been finger ID.

    General comment: many of the clear deteriorations in the new phone OS are probably an artifact of trying to implement a single OS across all devices and form factors, which in turn suggests this single OS approach is flawed, at least with respect to use on a phone. I doubt Continuum will be more than a gee-whiz item, and so it's a case of the tail waging the dog, sacrificing phone utility for an imagined but not actual nor useful integration.
    Last edited by AzurAccess; 01-02-2016 at 06:55 AM. Reason: typos
    01-02-2016 06:19 AM
  16. mariusmuntean's Avatar
    Colors are washed out because you have not chosen Vivid Colors in extras, Photos app does have a way to set Favourites and display them on the live tile. Mail seems ok to me. The People app's new design is indeed dumb and worse than before. The rest of your comments are indeed rightful.Windows 10 on mobile is poorly designed, has many bugs, and is far from finished. I also own a 950 and while the phone is ok, the OS is a total disapp. Indoor photos are a nightmare to take, you need to adjust manually stuff to get a decent picture. Too bad that on the 950 I cannot flash a 8.1 image. I might sell it and get a 930 or 1520 and stay on 8.1 for at least 6 months to come.
    01-02-2016 04:30 PM
  17. jeetu4444's Avatar
    I donno wat u guys crying about...i agree windows 10 mobile has bugs...but it's superior to 8.1 i don't think i can use 8.1after using windows mobile 10....happy using Lumia 950 since 3 weeks...good battery like good camera...very very fast compared to my Lumia 1020 and lg g4...
    01-02-2016 09:08 PM
  18. cracgor's Avatar
    So in the first time you did not set it as a clean phone? You restored from an older backup from another Lumia model?
    If this is the case why do you even wonder that you've had problems?? DON'T RESTORE from an OLDER DIFFERENT model!!! Is it so hard to understand?? Is that so hard to set it as NEW and be done with it? Sorry for the CAPS but more and more complain of issues after restoring from a backup that is not even from the same phone model.
    Calm down. Microsoft offers this option right at the start of setting up the phone. Not everyone who buys the phone on day one does this. I have never done this with any phone I have ever owned, and the only one that was unuseable was the 950xl. It may not work to restore from an older phone, but again Microsoft offers this to show how easy it is to upgrade. Nice feature, but an example of how it is not ready for users.

    Edit: Also, I had all of these problems without doing the system restore just because I wanted to do everything fresh. I was so excited to get that phone.
    01-02-2016 09:49 PM
  19. AzurAccess's Avatar
    Actually,I did chose vivid colors, but still dull and washed out looking to me. Thanks for the response :)
    01-03-2016 07:54 AM
  20. DavidinCT's Avatar
    I donno wat u guys crying about...i agree windows 10 mobile has bugs..
    Sigh, Keep trying to justify this.

    Gee wiz, I want to go to AT&T tomorrow and spend $600 or $650 on a really nice phone with a really buggy OS on it. I don't care who you are and how well Windows 10 Mobile works for you, if you could honestly sit there and say you have had NONE of the issues claimed in this thread ? I don't think so.

    Restoring or starting fresh, Windows 10 Mobile has a lot of bugs and No one should have to spend $600+ on a phone to be a BETA TESTER...

    No matter how nice the hardware is, they should of shipped it with 8.1...a SOLID WP os....or at least give an option to go to 8.1
    cracgor and CraigCole like this.
    01-03-2016 07:18 PM
  21. Josh Harman's Avatar
    Sigh, Keep trying to justify this.

    Gee wiz, I want to go to AT&T tomorrow and spend $600 or $650 on a really nice phone with a really buggy OS on it. I don't care who you are and how well Windows 10 Mobile works for you, if you could honestly sit there and say you have had NONE of the issues claimed in this thread ? I don't think so.

    Restoring or starting fresh, Windows 10 Mobile has a lot of bugs and No one should have to spend $600+ on a phone to be a BETA TESTER...

    No matter how nice the hardware is, they should of shipped it with 8.1...a SOLID WP os....or at least give an option to go to 8.1

    Call us liars if you want, but it doesn't make it true to anyone but you.

    My AT&T 950, bought on day one and setup with restored backup runs great. My only issue is with the camera not focusing automatically in low light, but works fi e manually - I believe this is an app issue, maybe firmware, not a big deal (unless its not fixed).

    No reboots, freezes or whatever.
    01-03-2016 10:39 PM
  22. Mr_Daihatsu's Avatar
    You can use a backup as I do it from my "old" Lumia 535 with Win 8.1 to my Lumia 950, works perfect in my case.

    But back to the case of the threadopener, if your Lumia is ALWAYS warm, then something is really going wrong, this really should*nt happen! In that case you can test it with a clean install, but in my opinion there is a hardware issue on your mobile.
    01-04-2016 02:37 AM
  23. mariusmuntean's Avatar
    You can use a backup as I do it from my "old" Lumia 535 with Win 8.1 to my Lumia 950, works perfect in my case.

    But back to the case of the threadopener, if your Lumia is ALWAYS warm, then something is really going wrong, this really should*nt happen! In that case you can test it with a clean install, but in my opinion there is a hardware issue on your mobile.
    Point! If MS would have properly tested the devices BEFORE launching them to the market maybe we would have had fewer issues..as always said, MS and Quality Control are two opposite things not known one to each other.
    01-05-2016 06:51 AM
  24. cracgor's Avatar
    Call us liars if you want, but it doesn't make it true to anyone but you.
    THANK YOU! My feeling is no one is lying. I think there may be more instability in the 950XL than the 950, but I don't really know. I know that I couldn't use my 950XL because of constant reboots and battery drain, and I don't understand why I would be so unlucky with a brand new phone. But if some have no issues...that's just life.

    Same way when people tell me how full of bugs Android is and slow and bad with battery and whatever. I have none of those issues...so it is a superior device in my hands and experience. I'm just glad to try new things and see what is really better, though I still have an ounce of anti-apple sentiment in my blood.
    01-05-2016 09:55 AM
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